Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Mckinney, TX, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,363 reviews
5 stars
812
4 stars
272
3 stars
106
2 stars
33
1 star
140
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported poor service and long wait times for assistance.
Product Availability
Customers noted that the store is generally well-stocked with a variety of items, but there were complaints about missing parts in purchased products and issues with online orders.
Store Cleanliness
Many reviews highlighted the cleanliness and organization of the store, contributing positively to the shopping experience.
Delivery Issues
Several customers experienced significant problems with delivery services, including missed appointments and poor communication regarding delivery status.
Staff Knowledge
While some staff members were praised for their knowledge and helpfulness, others were criticized for being unhelpful or dismissive.
- WDWilson Ruiz DelgadoDec 30, 20255.0Compré lo necesario y la herramienta la mejor muy bien organizado
- DSDiego SantanaDec 27, 20251.0What a bunch of non customer service having workers. I was in shopping & because it was 5-10 minites to closing they immediately kick everyone out of the store at 10pm. What in the actual!? Took off his vest i guess because it's closing he's off the clock.
- BSBenjamin Diego SantanaDec 27, 20251.0What a bunch of non customer service having workers. I was in shopping & because it was 5-10 minites to closing they immediately kick everyone out of the store at 10pm. What in the actual!? Scared of telling me his name so i grabbed a pic.
- PNPhuc NguyenDec 23, 20251.0Be sure to check what they put into your pickup bags. They put opened items there and didn't even apologize.
- PGPaul GuerreroNov 30, 20255.0** I had a small project this week and stopped by Lowe's about 4-7 times. Each visit, the customer service was excellent and every associate I talked to was extremely helpful. Nacion, you really have a great team at your store.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Mckinney, TX?
You can find appliances, bathroom supplies, building materials, flooring, paint, patio furniture, tools, plumbing essentials, and more at Lowe's Home Improvement in Mckinney, TX.
What are the operating hours for Lowe's Home Improvement in Mckinney?
Lowe's is open Monday to Saturday from 6:00 AM to 10:00 PM, and Sunday from 8:00 AM to 8:00 PM, with some holiday variations.
What services does Lowe's Home Improvement offer?
Services include appliance installation, carpet and flooring installation, door and window installation, HVAC installation, and many more home improvement installation services.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account; email updates are also provided.
Does Lowe's offer in-store pickup and delivery?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
What payment options are accepted at Lowe's Mckinney store?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa payments.
Are Lowe's products available online for Mckinney customers?
Yes, customers can shop online at lowes.com or at the Mckinney store to find products and expert advice.
Which nearby places can I visit around Lowe's Home Improvement in Mckinney?
Nearby places include Moviehouse & Eatery by Cinépolis McKinney for entertainment, Whataburger for dining, and PetSmart for pet supplies.
How can nearby services like Blue Rhino Propane Exchange be helpful when shopping at Lowe's?
Blue Rhino Propane Exchange nearby provides convenient propane exchange services for customers purchasing outdoor grills or heating equipment at Lowe's.
What fitness and wellness options are available near Lowe's in Mckinney?
Anytime Fitness - McKinney (Craig Ranch) is nearby for customers looking to visit a gym or attend fitness classes before or after shopping at Lowe's.