Extra Space Storage

4.8
93 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 8901 Silverado Trl in McKinney, TX today! Our large selection of storage units, drive up units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered drive isles, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, wide drive isles and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
8901 Silverado Trl, McKinney, TX
75070, United States

Hours

Reviews

4.8
93 reviews
5 stars
86
4 stars
2
3 stars
1
2 stars
1
1 star
3
  • JE
    Jay England
    5 days ago
    5.0
    Tyler is the best you have. Did a great job and fast. Make him ceo one day.
  • TB
    Tyronne Bolden
    6 days ago
    5.0
    We had an excellent experience at Extra Space Storage in McKinney. Tyler was knowledgeable, thorough, and explained their process to us very well.
  • MO
    Mark Oneil
    Nov 15, 2025
    1.0
    Place is trash. Go somewhere else. Codes don’t work. We got scammed for our money. Don’t go here!!!
  • AZ
    Alicia V Zboralska
    Nov 3, 2025
    1.0
    I rented two storage units at Extra Space Storage – Silverado Trail, McKinney, TX, paying six months in advance, trusting they would be clean, safe, and pest-free, as the company advertises. However, that information does not match reality. A few months ago, I placed sticky insect traps on the floor inside my units, and they were soon filled with insects, spiders, and even a rat. The most concerning part was finding blood marks, showing that another rat managed to escape after being stuck. This clearly shows that, although they claim to perform regular fumigation, there is no effective pest control being done. I consider this situation unsanitary and unsafe for customers who trust their personal belongings here. I truly hope Extra Space Storage takes immediate action for cleaning, pest control, and compensation for affected customers. 🐀 Keywords: pests, rats, spiders, cleaning, fumigation, pest control, Extra Space Storage McKinney, real customer experience.
  • MM
    MAMO
    Nov 3, 2025
    3.0
    Update: Got a call back from the manager — the new price is $156 after the adjustment. So, expect a significant price increase once the promo ends, even if you weren’t notified about the 64% jump When I first rented my storage unit, the facility seemed eager to fill empty spaces. I made it clear that my items would be stored long-term and specifically asked several times how much the price could increase over time. I was told that any increase would depend on the market but shouldn’t be more than 20–30% of the original rate, and that I could always call to ask for discounts if needed. Well, guess what — my monthly rate jumped from $95 to $177, nearly double the original price. The increase itself is frustrating, but what’s worse is being told whatever it takes to get you to sign up. Customer service hasn’t been much better. You leave messages, they promise the manager will call back, but you never hear from him unless you keep calling repeatedly. Overall, I feel misled and disappointed by how this company treats long-term customers.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.