Extra Space Storage

4.8
297 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 3080 Alma Rd in McKinney, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, golf carts available, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3080 Alma Rd, McKinney, TX
75070, United States

Hours

Reviews

4.8
297 reviews
5 stars
279
4 stars
8
3 stars
1
2 stars
1
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and professional, with specific mentions of Brandon and Cody for their exceptional service.

Cleanliness

The facility is frequently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Concerns

Some customers expressed frustration over sudden price increases, indicating a lack of transparency regarding rate changes.

Overall Experience

Many reviews highlight a smooth and easy rental process, with customers recommending the facility for its quality and service.
  • AF
    A F
    4 days ago
    1.0
    The bait and switch with Extra Space Storage is in full swing. Secured a very small unit and within 3 months they increased my rate from $45 to $79 which I just happened to notice via the app. I immediately called and they (tried) to decrease it to $61 and now they have lost a customer. 💁🏽 Bad move, pardon the pun.
  • TN
    Traveller 23 nest
    Dec 31, 2025
    5.0
    ⭐⭐⭐⭐⭐ Review – Extra Space Storage (English) I had an excellent experience with Extra Space Storage, and I honestly wish I had switched sooner. I came from Public Storage, where prices seem to go up randomly every few months with no real improvement in service or quality. It became frustrating and unpredictable. Here at Extra Space Storage, the experience has been completely different. The manager is incredibly kind, professional, and genuinely helpful. From the very first conversation, they took the time to explain everything clearly, answered all my questions, and worked with me to find the best option for my needs. Thanks to that, I was able to get a 2.5x better deal, offering the same (or better) storage size, but with better quality, cleaner units, and a much more organized facility. The property is very clean, well-maintained, easy to access, and feels secure. The units are in great condition, the driveways are wide, and everything is clearly labeled and well managed. What really stands out is the honesty and customer-focused attitude. No pressure, no surprises, no random price increases like I experienced before. Just transparent pricing, great service, and a much better overall value. I highly recommend Extra Space Storage to anyone tired of constant rent hikes and poor service elsewhere. This place delivers better quality, better pricing, and outstanding customer service. ⸻ ⭐⭐⭐⭐⭐ Reseña – Extra Space Storage (Español) Tuve una experiencia excelente con Extra Space Storage, y sinceramente me arrepiento de no haberme cambiado antes. Vengo de Public Storage, donde suben los precios cuando se les ocurre, sin avisos claros ni mejoras reales en el servicio. Era frustrante y poco confiable. En Extra Space Storage, la experiencia ha sido totalmente diferente. El manager es súper gentil, amable y muy profesional. Desde el primer momento me explicó todo con claridad, respondió todas mis preguntas y realmente se esforzó por ayudarme a encontrar la mejor opción. Gracias a eso, logré un descuento de aproximadamente 2.5 veces mejor, obteniendo prácticamente el mismo espacio (o incluso mejor), pero con mejor calidad, instalaciones más limpias y mucho mejor organización. Las instalaciones están muy limpias, bien cuidadas, con accesos amplios y una sensación real de seguridad. Las unidades están en excelente estado y todo el lugar se nota bien administrado. Lo que más valoro es la honestidad y el enfoque en el cliente. Sin presiones, sin sorpresas, y sin aumentos arbitrarios como en otros lugares. Aquí todo es claro, justo y con un servicio de primera. Recomiendo ampliamente Extra Space Storage a cualquiera que esté cansado de aumentos constantes y mal servicio en otros almacenes. Aquí encuentras mejor precio, mejor calidad y una atención al cliente excepcional.
  • JL
    John Lovan
    Dec 19, 2025
    5.0
    The facility manager was an excellent person to deal with very helpful. If you ever need a storage unit, this is a place to go.
  • NQ
    Nancy Quansah
    Dec 13, 2025
    5.0
    Very informative and polite.
  • AL
    Angela Logan
    Nov 26, 2025
    5.0
    Great customer service!!!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.