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Store your belongings at Extra Space Storage on 550 N Custer Rd in McKinney, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered parking, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units, Wifi available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
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- Credit cardAvailable
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Location
Hours
Reviews
4.9
644 reviews
5 stars
617
4 stars5
3 stars4
2 stars4
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Gina received numerous accolades for her exceptional customer service, being described as friendly, helpful, and professional.
Cleanliness
The facility is frequently noted for being clean and well-maintained, contributing to a positive customer experience.
Pricing Issues
Several customers expressed dissatisfaction with sudden price increases for storage units, indicating a lack of transparency in pricing.
Staff Responsiveness
Customers appreciated the staff's responsiveness and willingness to assist, making the rental process smooth and efficient.
Pest Control Concerns
One review highlighted a serious issue with pest control, specifically roach infestations in climate-controlled units, leading to significant customer dissatisfaction.
- DPDeb Passwaters6 days ago5.0Excellent all round. Fabulous communication, friendly, informative. Highly recommend!
- BCBrad Combs6 days ago5.0Jenna is professional and great to deal with on a personal level.
- KMKathy Morrison6 days ago5.0Units are clean and dry and the property as well taken care of. The staff is very professional and informative. Gina is great to work with!
- LLLloyd LeverettJan 3, 20265.0GINA at 550 N Custer is nothing short of Amazing. What a wonderful kind person exceptional service.
- DMdloyd mitchellDec 20, 20255.0Alissa was so polite and professional !! She stayed after hours to make sure my needs were met. Amazing personality and customer service !! GOD Bless Respectfully
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of McKinney, Frisco, Prosper, Allen, Fairview, Roland, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of N Custer Rd and Virgina Pkwy.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the access hours for Extra Space Storage in McKinney, TX?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM, including Sundays and holidays except on specific closed dates.
Where is Extra Space Storage located in McKinney?
Extra Space Storage is located at 550 N Custer Rd, McKinney, TX 75071, near the intersection of N Custer Rd and Virgina Pkwy.
What types of storage units does Extra Space Storage offer?
They provide climate-controlled units, standard units, drive-up access units, and specialized options like vehicle and RV storage.
Does Extra Space Storage offer facilities for RV and vehicle storage?
Yes, they offer outdoor parking, covered parking, and indoor storage solutions for RVs and vehicles, with flexible month-to-month leases.
Can I buy moving boxes and packing supplies at Extra Space Storage?
Yes, Extra Space Storage sells moving and packing supplies both online and at their facility.
What payment methods are accepted at Extra Space Storage?
Payments can be made using American Express, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Are there any discounts for renting storage units online?
Yes, by renting online you can get up to 40% off storage units at Extra Space Storage.
Which nearby restaurants can I visit before or after using Extra Space Storage?
Nearby restaurants include Italian Garden, Sonic Drive-In, Taco Bell, Pizza Hut, and Uncork'd Bar & Grill, ideal for dining around your storage visit.
What fitness options are available near Extra Space Storage in McKinney?
Nearby gyms include Outlaw Fitcamp, Snap Fitness, Outlaw Bootcamp McKinney, 9Round Kickboxing Fitness, and Kickfitglow for various workout preferences.
How can I access Extra Space Storage if I am using public transportation or visiting nearby places?
Extra Space Storage is conveniently located near major roads and local businesses like Longhorn Gold and Silver Exchange and Jay Lowe - State Farm Insurance Agent, making it easy to combine errands and find the storage facility.