Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Mcallen, TX is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
2,165 reviews
5 stars
1,359
4 stars
412
3 stars
150
2 stars
71
1 star
173
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some employees praised for their helpfulness while others were criticized for being unresponsive or rude.
Product Availability
Customers expressed frustration over the lack of inventory and difficulty finding specific items, suggesting that product availability may be an issue.
Store Cleanliness
Many reviews highlighted the cleanliness and organization of the store, contributing to a positive shopping experience.
Checkout Experience
Several customers reported issues with the checkout process, including long wait times and problems with self-checkout stations.
- BBBenjamin2 days ago5.0This is a very excellent store location. Their appliance department employee, Eric is very professional , knowledgeable and helpful. He works and helps you even It’s not his department. He has a very positive work attitude. He is very commendable!!!
- ITisrael trevinoJan 5, 20261.0I buy kobalt for there warranty but they came out with me having to call kobalt
- YSYuset SanchezJan 2, 20265.0Fabuloso lo que hay aquí en herramientas
- JMJulio Cesar Lanestosa MontielDec 25, 20255.0Muchas cosas muy buenas vale la pena los abanicos de techo lámparas y muchas cosas buenas vale la pena la vuelta
- AKANNA KIFYAKNov 25, 20252.0The people in the customer service are not doing a good job. The lady said the manager will review and call me in a few hours, but seems like that no one doesn’t care. No one did not call me back. They are lacking teamwork.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What kind of products can I find at Lowe's Home Improvement in McAllen, TX?
Lowe's offers a wide range of products including appliances, tools, paint, patio furniture, flooring, plumbing supplies, outdoor equipment, and home décor among others.
What are the store hours for Lowe's Home Improvement in McAllen, TX?
The store is open Monday to Saturday from 6:00 AM to 10:00 PM and Sunday from 8:00 AM to 8:00 PM with special holiday hours on some days.
Does Lowe's offer pickup or delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe’s account. Email updates are also sent if there are changes.
What is Lowe's return policy?
Most items can be returned within 90 days. Returns for online purchases can be initiated online before shipping back, while in-store returns require proof of purchase at the customer service desk.
Are there any services offered for installation at Lowe's?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinets, windows, doors, lighting, and more to help with your home improvement projects.
What payment options does Lowe's accept?
Lowe's accepts American Express, Visa, MasterCard, Discover, Diners Club, cash, and check as payment methods.
Which nearby places can I visit for entertainment or dining around Lowe's in McAllen?
Nearby entertainment and dining options include Get Air Trampoline Park for fun activities, and restaurants like The Blue Onion II, Ostioneria Michoacan, and Wing Barn for varied dining experiences.
Is there a nearby place where I can exchange propane near Lowe's?
Yes, Blue Rhino Propane Exchange is located nearby, making it convenient to refill propane tanks for your grills or outdoor equipment after shopping at Lowe's.
Where can I find key and locksmith services close to Lowe's Home Improvement?
MinuteKey and Minute Key are two nearby locksmith services close to Lowe's that can assist with key cutting and lock services.