Store your belongings at Extra Space Storage on 7317 N 10th St in McAllen, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, manager living on site, exceptional security, ADA compliant, covered drive isles, covered loading bay, deliveries accepted, drive-in building, parking spaces, elevator access, drive up climate controlled units, wide drive isles, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Many customers praised the friendly and helpful staff, particularly highlighting the exceptional service provided by employees like Javier and Enrique.
Facility Condition
The facility is frequently described as clean, well-maintained, and secure, contributing to a positive storage experience.
Access Issues
Several reviews mentioned ongoing problems with access, particularly broken garage doors and misleading information about access hours.
Pricing Transparency
Some customers expressed concerns about unclear pricing and additional fees, suggesting that upfront communication could be improved.
Overall Experience
Despite some access issues, many customers reported a positive overall experience, recommending the facility for its service and cleanliness.
BG
Betzaida Gonzalez
2 days ago
5.0
Excelente servicio, explicación y apoyo para elegir el tamaño del storage.
EG
Edrei Garza
2 days ago
5.0
Great customer service and was able to see storage before renting
RR
Ron
3 days ago
5.0
Great service, very friendly and helpful
SS
SARR
Oct 29, 2025
1.0
since mid June, the garage doors have been broken. I’ve scrolled thru reviews and notice the « owner » reply saying « we take it seriously » LOL i mean, its been since June, we’re almost in November. Almost 5 months. Thats 150 days and 3600 hours. U wanna tell me during all this time, you didn’t find someone to fix the doors? BOTH DOORS? Respectfully, I think its more of a negligence situation. I went to grab my stuff and all doors were closed, no manager available. They say: use the side doors to come in. Mind you, no handle on the doors, nowhere to insert a key and the door must be pulled 💀 i mean do the math, how am i supposed to open a door without handles and pull it towards me lol i called support and even she couldn’t reach the manager and supervisor. Very sad. I’d def not suggest the place to anyone. And it’s unfortunate because the staff is kind but i also met them only once, which is when i dropped my stuff
JM
Josh Monigold
Oct 25, 2025
1.0
Worst experience drove 9 hours to come grab my stuff after moving. Supposed to have access from 6am-10pm but gate is closed called support and manager says nothing they can do have to wait till 9am. 3 hours wasted waiting and still have to drive another 9 hours back home. Extra space customer service on the phone and at site is horrible do not rent from this place. Was told on move in they offer 24 hours access which is untrue.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of McAllen, Edinburg, Mission, Palmhurst, Lopezville, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of N 10th St and W Trenton Rd.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do I need climate controlled storage?
Whether it’s 100-degree heat or below-freezing cold, extreme temperature changes can severely damage sensitive items kept in a non-regulated environment. With storage that’s climate-controlled, your items are better protected from these extreme conditions. Most Extra Space Storage facilities offer climate-controlled storage units.
What are the access hours for Extra Space Storage in McAllen, TX?
Extra Space Storage on 7317 N 10th St in McAllen, TX is accessible daily from 6:00 AM to 10:00 PM.
What types of storage units does Extra Space Storage offer?
Extra Space Storage offers a variety of units including indoor storage, drive-up units, and climate-controlled units to suit different storage needs.
Is climate-controlled storage available at this Extra Space Storage facility?
Yes, climate-controlled storage units are available for storing temperature-sensitive items to protect them from extreme temperatures.
Can I purchase packing and moving supplies at Extra Space Storage?
Yes, Extra Space Storage sells moving and packing supplies including boxes online and at local facilities for your convenience.
What payment options does Extra Space Storage accept?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa for payments.
Is there an on-site manager available at Extra Space Storage?
Yes, there is an on-site resident manager to assist with your storage needs and provide exceptional customer service.
Where is Extra Space Storage located in McAllen, TX?
Extra Space Storage is located at 7317 N 10th St near the intersection of N 10th St and W Trenton Rd in McAllen, Texas.
Are there dining options near Extra Space Storage for grabbing a meal?
Yes, nearby dining includes Five Guys, Raising Cane's, La Estacion Bakery, and Sweet CeCe's Frozen Yogurt for fast food, sandwiches, Mexican food, and dessert options.
Can I find retail and shopping centers near Extra Space Storage?
Yes, the Trenton Crossing Shopping Center and stores like HomeGoods, rue21, and Mattress Firm are nearby for various shopping needs.
What nearby services could customers use before or after visiting Extra Space Storage?
Nearby services include Brident Dental for dental care, Allure Nails and Spa for beauty treatments, and Sam's Club Pharmacy for health needs, providing convenient options around the storage facility.