Store your belongings at Extra Space Storage on 1317 E Jackson Ave in McAllen, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, wide drive isles, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Nathan, Rafael, and Sally.
Cleanliness
The facility is frequently described as very clean and well-maintained, contributing to a positive customer experience.
Accessibility
Many reviews highlight the convenience of the location and the ease of the rental process, including online applications and 24/7 access.
Overall Experience
Overall, customers reported outstanding experiences and expressed high levels of satisfaction, often recommending the facility to others.
JL
Javier Lopez
2 days ago
5.0
Fast and friendly service!
SL
Steph luna
3 days ago
5.0
Store manager Mr. Torres has been so helpful throughout my process of renting a storage space. He was able to answer all my questions and provide me with assistance when needed
AH
alexis h
5 days ago
5.0
Eddie and Rafael were very helpful in assisting us today. Great customer service.
AG
ashalee G
Jan 5, 2026
5.0
Very friendly and extremely helpful!
NM
Nicolas Velez Melendez
Dec 15, 2025
5.0
Un buen lugar con buenaa opciones en espacios y en una buena ubicación.
Rafael Torres manejador muy amable y me explico todo muy bien, me dio la mejor opción para conseguir lo que realmente necesitaba
Los recomiendo
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of McAllen, Pharr, Lopezville, San Juan, and other nearby communities.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of E Jackson Ave and E Expressway 83.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access/gate hours for Extra Space Storage in McAllen, TX?
The gate hours at Extra Space Storage in McAllen are from 6:00 AM to 10:00 PM daily, Sunday through Saturday.
What are the office hours for customer service at this facility?
The office is open 9:30 AM to 6:00 PM Monday to Friday, 9:00 AM to 5:30 PM on Saturdays, and closed on Sundays.
Can I reserve a storage unit online for Extra Space Storage in McAllen?
Yes, you can reserve your storage unit online through their website at extraspace.com for the McAllen location.
Do you offer climate-controlled storage units at this Extra Space Storage location?
Yes, most units at this facility offer the option of climate control to protect temperature-sensitive belongings.
Are drive-up access units available at Extra Space Storage in McAllen?
Yes, drive-up storage units are available, allowing convenient vehicle access directly to your unit for easy unloading and loading.
Does Extra Space Storage in McAllen sell moving and packing supplies?
Yes, this facility offers a variety of moving and packing supplies including boxes, both online and at the location.
What payment methods are accepted at Extra Space Storage in McAllen?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Where is Extra Space Storage located in McAllen, TX?
It is located at 1317 E Jackson Ave, near the intersection of E Jackson Ave and E Expressway 83.
What food places are near Extra Space Storage to grab a meal before or after your visit?
Nearby dining options include Jason's Deli, Wingstop, Golden Corral Buffet & Grill, Panda Express, and Jimmy John's, perfect for a meal when visiting the storage facility.
Are there any retail stores close to Extra Space Storage for electronics or furniture shopping?
Yes, Best Buy, Mattress Galleria McAllen Pharr, Mattress Firm South Texas, and Verizon stores are nearby and convenient for shopping before or after your storage visit.
How can nearby transit or service locations assist customers visiting Extra Space Storage in McAllen?
Nearby services like IBC Bank for financial needs, Sunoco gas station for fueling, and AT&T Store for mobile needs provide convenience while visiting or moving belongings.