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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Marshall, TX is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
910 East End Boulevard. North, Marshall, TX
75670, United States
Hours
Reviews
4.1
1,465 reviews
5 stars
808
4 stars
327
3 stars
147
2 stars
58
1 star
125
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported long wait times and unresponsive management.
Delivery Issues
Numerous complaints about delivery failures and poor communication regarding orders.
Staffing Problems
Frequent mentions of understaffing leading to difficulty in finding assistance and long wait times.
Product Availability
Customers noted inconsistent inventory and issues with product availability, leading to frustration.
Store Layout
Criticism of store layout and organization, making it hard for customers to find items.
- JSJessyca Shaw3 days ago1.0This lowes is horrible in customer service. One bad experience is one thing but multiple is just ridiculous. First time it was that 4 different associates turned me away when asking for help to place a heavy item on a cart. I had load it onto the cart myself, bring it to the register myself along with my toddler and full cart, then loaded it into my car myself with the help of another customer that passed by and asked. (Thank you to that nice gentleman). Then the next time the cashier refused to honor the price of an item that was priced for $8. There were no other tags around it and the item hadn’t been moved because there were multiple of them there and she still refused to honor the price. I’m a proud Lowe’s shopped because I have always thought it better than HD but this Lowe’s makes me think otherwise.
- XTXan TrujilloDec 31, 20251.0Ordered a dishwasher and disposal before Thanksgiving. It’s still not here or installed. Been lied to and jerked around by both installer and Lowe’s. They actually added it to my account which had a $19 balance and has started drawing payments through auto pay for something we don’t even have yet. If they go out of business, we’ll know why.
- DBDeWayne BaylorDec 24, 20254.0I’m really impressed with this store, especially for being in a small town! The customer service is fantastic, and they carry all the essentials you need. While they don’t stay open until 10 PM and have a limited variety of supplies, they do stock the specific items that are often hard to find elsewhere. Like many places, they face staffing challenges, so it can be tough to locate an associate in certain departments. However, when you do get assistance—whether it’s from the lumber, customer service, paint, or self-checkout areas—the staff are always friendly, accommodating, and ready to chat. I truly appreciate their helpfulness!
- JWJeff WhitingDec 16, 20253.0I wish they wouldn't put so much stuff in the main walking paths in the store.
- SDStephen DudekNov 25, 20251.0They stole my weed whacker and refuse to deal with it! Eric the store manager doesn’t return calls even when you complain to home office! I turned in my weed whacker for repair 6 months ago and they lost it!! They refuse to give me another or refund me. They supposedly issued a credit over two weeks ago and when I spoke with customer service they said the envelope was still sitting there a week later waiting for a postman to pick it up. I spoke with Eric and he said it would be mailed that day and it’s been over a week again and I still have nothing. Wish I could rate negative 5 stars as they are so so horrible.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Marshall, TX offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage and more. Services include installation of appliances, cabinets, flooring, doors, windows, and other home improvement installations.
What are the store hours for the Marshall, TX Lowe's Home Improvement store?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, including closures on Thanksgiving Day and Christmas Day.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services at the Marshall location.
How can I find a product online at Lowe's?
You can search online using a keyword, Lowe's item number, brand, or manufacturer’s model number, or browse by department to find a large selection of items.
What payment options are accepted at Lowe's Home Improvement in Marshall?
Lowe's accepts payment by American Express, cash, check, Diners Club, Discover, Mastercard, and Visa.
How do I return or exchange an item at Lowe's?
Most items can be returned within 90 days. Online orders can be returned via the website, while in-store returns require proof of purchase at the customer service desk.
What are some nearby places of interest around Lowe's Home Improvement in Marshall, TX?
Nearby places include Blue Rhino Propane Exchange for propane needs, Minute Key for key and locksmith services, and Red River Federal Credit Union for banking services.
Are there dining options near Lowe's in Marshall, TX?
Yes, customers can visit nearby Sonic, Cicis Pizza, Freddy's Frozen Custard & Steakburgers, and Dairy Queen for a variety of dining choices before or after shopping at Lowe's.
Where can I find healthcare services near Lowe's Home Improvement?
Integrity Urgent Care and Clínica Hispana Rubymed are nearby medical centers offering urgent care and family practice services.
Does Lowe's offer any special services for installations?
Yes, Lowe's provides a wide range of installation services including appliances, countertops, doors, flooring, HVAC, lighting, plumbing fixtures, roofing, fencing, and more.