Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Marshall, TX Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
910 East End Boulevard. North, Marshall, TX
75670, United States
Hours
Reviews
4.1
1,455 reviews
5 stars
804
4 stars
325
3 stars
146
2 stars
58
1 star
122
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service; while some employees are praised for being helpful and friendly, many customers report long wait times and unhelpful staff.
Staffing Issues
Numerous reviews highlight understaffing as a significant problem, leading to difficulty in finding assistance and long wait times for help.
Delivery Problems
Many customers experienced issues with delivery, including missed appointments and incorrect deliveries, leading to frustration and dissatisfaction.
Product Availability
Customers noted that the store often lacks specific items they need, with some expressing disappointment in the inventory management.
Store Layout
Several reviews mention the store layout as confusing, making it hard for customers to find what they are looking for.
- RHRocky Hall3 days ago5.0Their is a young lady by the name of Payton if everyone had her attitude and as helpful as she is that store would really be a pleasure to visit
- PPParker5 days ago1.0Lowe’s website advertises price match but clearly not. I met qualifying terms by store policy on their own website and had to talk to 4 different employees and try to explain and show it to them just to be stiffed on it. Won’t be back to this location.
- FVFallen Void6 days ago1.0Y'all keep trying to sue a dead person. I have repeatedly asked, where do I need to bring the remains?And y'all just hang up on me. There was no will there is no executor but you hang up on me and send debt collectors. Shied, < $500. Now you're saying for $20000. She's been dead since 2023.
- APAlisa PilkingtonNov 16, 20251.0Horrible, horrible horrible do not get anything delivered from Lowe’s. They hired out and they are not responsible for the idiots that deliver an appliance the delivering company that is hired. They are not responsible for their employees. I had a washing machine delivered. I asked them not to drag it across my floor because it would scratch my hardwood floors they did it anyways scratch my floors the delivery company blames it on Lowes said they’re not responsible. Lowe says they’re not responsible because it’s the delivery people‘s fault. Absolutely horrible horrible horrible
- OMOdalis MejiaOct 26, 20255.0I am grateful. I went to get a washing machine and left my model with lost money. I came back and they were sawing it and they returned it to me very kindly. What an excellent staff. I wanted to thank you for your actions tomorrow and when I need something, I'm sure you will be my favorite store. 🫶🏻
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Marshall, TX offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage and more. Services include installation of appliances, cabinets, flooring, doors, windows, and other home improvement installations.
What are the store hours for the Marshall, TX Lowe's Home Improvement store?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, including closures on Thanksgiving Day and Christmas Day.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services at the Marshall location.
How can I find a product online at Lowe's?
You can search online using a keyword, Lowe's item number, brand, or manufacturer’s model number, or browse by department to find a large selection of items.
What payment options are accepted at Lowe's Home Improvement in Marshall?
Lowe's accepts payment by American Express, cash, check, Diners Club, Discover, Mastercard, and Visa.
How do I return or exchange an item at Lowe's?
Most items can be returned within 90 days. Online orders can be returned via the website, while in-store returns require proof of purchase at the customer service desk.
What are some nearby places of interest around Lowe's Home Improvement in Marshall, TX?
Nearby places include Blue Rhino Propane Exchange for propane needs, Minute Key for key and locksmith services, and Red River Federal Credit Union for banking services.
Are there dining options near Lowe's in Marshall, TX?
Yes, customers can visit nearby Sonic, Cicis Pizza, Freddy's Frozen Custard & Steakburgers, and Dairy Queen for a variety of dining choices before or after shopping at Lowe's.
Where can I find healthcare services near Lowe's Home Improvement?
Integrity Urgent Care and Clínica Hispana Rubymed are nearby medical centers offering urgent care and family practice services.
Does Lowe's offer any special services for installations?
Yes, Lowe's provides a wide range of installation services including appliances, countertops, doors, flooring, HVAC, lighting, plumbing fixtures, roofing, fencing, and more.