Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Marble Falls, TX Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,166 reviews
5 stars
645
4 stars
269
3 stars
73
2 stars
58
1 star
121
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised knowledgeable and helpful staff, others reported rude behavior and long wait times for assistance.
Product Availability
Many customers found the store well-stocked with a good selection of items, although some experienced issues with items not being available as advertised.
Delivery Issues
Numerous complaints were made regarding delivery and installation services, with reports of missed appointments and poor communication from delivery teams.
Store Environment
The store is generally described as clean and organized, but some customers noted issues with staff blocking aisles and a lack of available cashiers.
Overall Experience
While some customers had positive experiences and preferred this Lowe's over competitors, others expressed frustration with service and vowed to take their business elsewhere.
- JDJoseph DeBonsNov 8, 20255.0I shop at the Marble Falls Lowe’s frequently, and Brenna and Nancy have both gone above and beyond to help me on multiple occasions. Whether it’s tracking down the right part, offering advice on a project, or just being genuinely friendly, they always make the experience easy and enjoyable. You can tell they really care about customers and take pride in their work. It’s employees like them that keep me coming back to this store instead of ordering online. Highly recommend this Lowe’s location — great people, clean store, and always well stocked.
- JHJonathan HallNov 6, 20255.0I can usually find what I need here, every employee here asks if im doing alright, which is most of the time lost on me, but still appreciated, especially in the times I do need help finding something. My only real complaint.is that the tool section is pretty cramped and is impossible to navigate or pass of someone else is in there.
- HHHarry HillOct 18, 20254.0Staff were a bit rude...shift change.
- DMDaniel MunozOct 17, 20255.0Outstanding, knowledgeable service. Had what I needed and a few things to make life easier.. Definitely a home away from home
- JLJane LiceaOct 13, 20252.0Came in to buy washer and after asking two staff members for help still stood there about 20 minutes waiting. When I asked second staff member how much longer she said they were short staffed. But her and another person were just standing at cash register and one lady just walking around store. You would think they would help since short staffed.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Marble Falls, TX offer?
Lowe's offers a wide range of products including paint, patio furniture, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, garden equipment, bathroom storage, and more. They also provide installation services for appliances, flooring, cabinetry, doors, windows, and more.
What are the store hours for Lowe's Home Improvement in Marble Falls, TX?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Please check specific holiday hours as they may vary.
Does Lowe's Home Improvement in Marble Falls offer in-store pickup and delivery options?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order or know when it's ready for pickup?
You can check your order status online by logging into your MyLowe's account or by entering your order number. When your order is ready for pickup, you’ll receive an email with instructions and pickup location details.
What payment options does Lowe's Home Improvement in Marble Falls accept?
They accept various payment options including American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What are Lowe's Home Improvement's policies regarding returns and cancellations?
Most items can be returned within 90 days. Returns can be started online or handled in-store with proof of purchase. You can cancel order items that haven’t shipped or been picked up by signing into your MyLowe’s account and selecting the item to cancel.
Are there nearby places to assist with propane if I shop at Lowe's?
Yes, Blue Rhino Propane Exchange is nearby, providing a convenient location to refill or exchange propane tanks, which complements outdoor grilling and heating needs from Lowe's.
If I need key or locksmith services near Lowe's Home Improvement, where can I go?
Minute Key is a nearby key and locksmith service where customers can get key duplication and lock services after visiting Lowe's for hardware or home projects.
Where can I find additional tools or industrial equipment near Lowe's Home Improvement in Marble Falls?
Harbor Freight Tools and Rent Equip - Marble Falls are nearby stores offering tools, industrial equipment, and machinery rentals, which can complement your purchases and projects from Lowe’s.
What should I know about Lowe’s Home Improvement language services?
Lowe’s in Marble Falls primarily offers services in English and Spanish, and in-store translation services are available for other languages to assist diverse customers.