Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Mansfield, TX Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,898 reviews
5 stars
1,056
4 stars
418
3 stars
138
2 stars
68
1 star
218
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the helpfulness and friendliness of staff, there were numerous complaints about poor service, unresponsive employees, and rude behavior from some associates.
Product Availability
Customers frequently expressed frustration over the lack of inventory for common items, leading them to seek alternatives at competitors like Home Depot.
Store Cleanliness
Feedback on cleanliness was mixed; some customers noted a clean store, while others reported filthy restrooms and disorganized areas.
Management Issues
Several reviews highlighted dissatisfaction with management, citing poor handling of customer complaints and inadequate staffing.
Positive Experiences
Despite the negatives, many customers shared positive experiences with specific employees who provided exceptional service, contributing to a loyal customer base.
- MWMark W.Oct 31, 20253.0Better than Home Depot in every way except they don't carry several major brands like Dewalt and Milwaukee. Due to only this a 3 star is high as I can go. It's a big deal.
- CJChristy JaimeOct 30, 20255.0Charles!!! He is the best!! He has been so helpful every time we come in! Great customer care!!
- BRBacilio Octavio RamirezOct 22, 20253.0No tienen todas las conexiones para hacer plomeria como las tiene homedepot.Es increíble que no pude encontrar 1" pvc quick conector cap.Actualicen su inventario a la necesidad de los clientes...
- VFVeronica FerreyraOct 1, 20251.0Walked in through garden center today October 1st at 5:45pm and I greeted cashier that was eating a bag of chips. She said nothing back and continued doing her thing. My husband and I got what we needed, went to check out and she said not one word. A little common courtesy would be nice. Sorry if you hate your job!
- ATAlex TeatorSep 28, 20255.0A big thank you to Derian in lumber who was a huge help.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Mansfield, TX?
You can find appliances, bathroom supplies, building materials, paint, tools, flooring, outdoor furniture, plumbing essentials, lawn equipment, and more.
What are the store hours for Lowe's Home Improvement in Mansfield?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, and some days may be closed.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
What safety measures are in place for picking up orders at Lowe's?
You will receive an email with pickup instructions and should bring the order confirmation or order number along with a valid photo ID. Only the cardholder or an authorized user can pick up the order.
Can I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by starting a return online, while in-store returns require proof of purchase at the customer service desk.
Are there tax-exempt purchasing options available at Lowe's?
Yes, you can apply for a tax-exempt account by visiting the customer service desk in the store.
Which nearby places can I visit when shopping at Lowe's Mansfield?
Nearby places include Crave Hot Dogs & BBQ for dining, Minute Key for locksmith services, and Mansfield Town Center for additional shopping and events.
Is there a propane exchange service near Lowe’s in Mansfield?
Yes, Blue Rhino Propane Exchange is located nearby for convenient propane refills and exchanges.
Are there services for key and locksmith needs close to Lowe’s Home Improvement?
Yes, Minute Key and minuteKEY are nearby locksmith services you can visit for key duplication or locksmith assistance.