Lowe's Home Improvement

4.1
2056 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Mansfield, TX offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
1901 Highway 287 N, Mansfield, TX
76063, United States

Hours

Reviews

4.1
1,914 reviews
5 stars
1,065
4 stars
419
3 stars
139
2 stars
69
1 star
222

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for being helpful and knowledgeable, while others are criticized for being rude or unresponsive.

Inventory Issues

Frequent complaints about low inventory levels and lack of stock for basic items, leading customers to seek alternatives at competitors.

Store Cleanliness

Reports of unsanitary conditions, particularly in restrooms, with calls for better maintenance.

Positive Employee Interactions

Several customers highlighted specific employees who provided exceptional service, indicating that individual staff members can significantly enhance the shopping experience.

Return Policy Concerns

Customers expressed frustration with the return policy, particularly regarding holiday items and exchanges without receipts.
  • JD
    John DeMasters
    1 day ago
    5.0
    My wife and I purchased 2 new dishwashers for our house. Worked with Kacey Ezirim in Appliances. He was profoundly patient and kind working with us. The units just delivered and we are happy x 100 with the entire process !!
  • EA
    Eliseo alvarado
    Jan 6, 2026
    5.0
    Fantástico siento que deberían de vender un poco más de artículos para las personas que se dedican a la mampostería vender más herramienta para la gente que se dedica a hacer trabajos de piedra y ladrillo
  • VH
    Victoria Helms
    Dec 30, 2025
    1.0
    I will never use Lowe's install team again. Because there were a few DEAD bugs on top they won't haul it away. I bet they get away with it all the time as well. Charge you out the butt and then don't take away and dispose of your old appliances. On top they told me we would be contacted within 2 days to schedule a date and we ended up waiting 7 business days to be contacted and I finally had to contact them. Do not pay the fee… you’re better of installing yourself.
  • TH
    Tim Harrison
    Dec 29, 2025
    1.0
    They don't offer bags for your items anymore, I had to carry everything in my hands. Won't go back for anything.
  • BB
    bry collins (Bry)
    Dec 27, 2025
    1.0
    Don’t buy any Holiday items from them they won’t take it back because it stop working. I was told they don’t take back christmas returns after the 24th. I won’t buy any holiday or christmas decorations from them. anymore.!

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.