Minute Key

3.0
3 reviews
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Business Details

1911 Marsha Sharp Fwy, Lubbock, TX
79415, United States
(800) 539-7571
https://www.minutekey.com/key-services/texas/lubbock/locksmith-key-copy-duplication-1911-marsha-sharp-fwy/1315/
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About

Locksmith
Minute Key is the nation's industry leader in key services, offering quality locksmith and key copying solutions. Whether you are locked out and need an emergency locksmith or need to schedule an appointment with a locksmith to fix, install or repair a lock, call 806-473-8960. One of our 24-hour certified locksmiths will be dispatched to you as soon as you need them. If you need a key duplicate for your house, business, or car, go to our self-serve kiosk located within WalMart SC in Lubbock for an affordable, secure, and accurate key copy. Minute Key is there when you need us the most, whether you need a key copy, key fob, or assistance in a lockout. We offer a 100% satisfaction guarantee.

Location

Minute Key
1911 Marsha Sharp Fwy, Lubbock, TX
79415, United States

Hours

Reviews

3.0
3 reviews
5 stars
1
4 stars
0
3 stars
1
2 stars
0
1 star
1
  • XU
    Xane Up
    Aug 20, 2025
    1.0
    I need a simple house door key copied And it was out of stock smh
  • NH
    Noey Hernandez
    Oct 27, 2022
    3.0
    Phone representative for company Drew, has horrible customer service. He was unsympathetic to me, when I was disputing charges and reporting issues with kiosk he failed to listen to me. Apparently he is his own boss, when things escalated and I demanded to speak to supervisor he said there wasn't one and I didn't need one and hung up on me. Yes I admit I did cuss and become loud and upset with Drew but it was after he said, "that the error was my own fault and there was nothing he could do as well as nothing he would do." After I sarcastically said that, "he was just being lazy and didn't want to do his job " he chuckled and then was just completely rude with me after that, and that's when I started cussing, and he hung up on me. I called again and got him again, I asked for supervisor and he said, "that there wasn't one, I didn't need one, and he wasn't going to refund me and help me" and I said, "So no supervisor, are you your own boss?" He said and mumbled something (not sure but probably was a remark or curse word at me) and Drew hung up on me again. The 3rd time I called, I was pretty much upset completely with Kiosk, Drew, and this company's customer service, luckily I got Channel (who deserves 5 stars). But because her co-worker Drew, I couldn't give 5 stars, because that would mean it goes to him as well, and he only actually deserves none to 1 star, but he got the 2 stars I gave to make it 3 stars out of sympathy for him so it wouldn't effect Channel. Channel was excellent, she calmed me down, and understood my situation and refunded me and explained how the error probably could have occurred and told me that it actually happens to others a lot. Thank Channel!
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Frequently Asked Questions About Minute Key

What services does Minute Key offer?

Minute Key provides key copying for building, padlock, office, car keys, lock installation, lock repair, lock rekeying, emergency locksmith, and key fob services.

Where is Minute Key located in Lubbock, TX?

Minute Key is located at 1911 Marsha Sharp Fwy, Lubbock, TX 79415, USA.