Business Details
About
Furniture StoreHome FurnitureBedroom Furniture StoreMattress StoreOffice Furniture StoreChairsChildren's Furniture StoreOutdoor Furniture StoreStools
Furniture Row® Black Friday Furniture Super Sale - Save $100 Per $1,000 Spend. The More You Buy, The More You Save. Visit Our Store or Shop Online! Sale Ends Thursday 11/27.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
1,323 reviews
5 stars
1,143
4 stars
100
3 stars
26
2 stars15
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and attentive without being pushy.
Product Selection
The store offers a wide variety of furniture options, with many customers expressing satisfaction in finding exactly what they were looking for.
Shopping Experience
Many reviews highlighted a pleasant shopping atmosphere, with customers appreciating the ability to browse without pressure.
Delivery Issues
Some customers reported delays and communication issues regarding delivery times, indicating room for improvement in logistics.
Sales Staff
Specific sales associates, particularly Aubrianna and Arnold, received multiple commendations for their exceptional service.
- ACArturo Castillo5 days ago5.0We purchased a sleeper sofa or bed ,it was the right price we had in mind that would work for us,the sales person was very helpful and very respectful.explainef everything to us.was kind and courteous.
- AHAsh HannaNov 17, 20255.0Jim provided the most spectacular experience for me today. I've dreamt about buying a Purple mattress for 10+ years. Today was a very special day for me. Jim took the time to sit and talk with me, listen to me on a very personal level, and make the purchase a very memorable one. I'm extremely grateful for the way he walked with me through the entire process and I look forward to visiting the store again to tell him how much better my sleep is with the new bed set! Thanks for everything, Jim! See you soon!
- VHvelma holguinNov 10, 20255.0Very friendly, comfortable atmosphere,very pleased with our purchase
- GJGary JonesNov 3, 20255.0Nikko was awesome and even came in on his day off to help us pick out a sectional. Will be recommending him to anybody I know looking to buy new furniture.
- CGChristian GonzalesOct 25, 20255.0Aubrianna was very delightful to work with. She was not pushy and understood exactly what we were looking for. Great experience, we will be back and recommend her to all our friends.
Frequently Asked Questions About Furniture Row
What is Furniture Row and what kind of products do they offer?
Furniture Row is a group of companies specializing in home furnishings, mattresses, and linens. They offer a variety of furniture products including leather and upholstered furniture, dining tables, sofas, bedroom furniture, home office furniture, and home accents.
Where is Furniture Row located?
Furniture Row is located at 5021 W. Loop 289, Lubbock, TX 79414, United States.
What are the regular store hours of Furniture Row?
Furniture Row is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 12:00 PM to 6:00 PM.
What payment options are accepted at Furniture Row?
Furniture Row accepts American Express, Cash, Check, Discover, Financing options, MasterCard, and Visa.
Does Furniture Row offer delivery and financing services?
Yes, Furniture Row provides both delivery and financing services to its customers.
Is Furniture Row wheelchair accessible?
Yes, Furniture Row has a wheelchair accessible entrance and parking available.
How can I contact Furniture Row for customer service?
You can contact Furniture Row customer service by phone at +1 806-792-5337 or by email at customerservice@furniturerow.com.
What furniture stores are located near Furniture Row in Lubbock?
Nearby furniture stores include Sofa Mart and Denver Mattress, which also offer a range of furniture and mattresses.
Are there hotels near Furniture Row for customers visiting from out of town?
Yes, nearby hotels include Homewood Suites by Hilton Lubbock and TownePlace Suites by Marriott Lubbock, convenient for customers visiting Furniture Row.
What nearby places can a customer visit before or after shopping at Furniture Row?
Customers can visit Ratliff Park for outdoor activities or explore Pawn shops like Cash America Pawn nearby for additional shopping experiences.