Business Details
About
Furniture StoreHome FurnitureBedroom Furniture StoreMattress StoreOffice Furniture StoreChairsChildren's Furniture StoreOutdoor Furniture StoreStoolsFurniture Row
Furniture Row® Extended New Year's Super Sale - Save $100 Per $1,000 Spend. Visit Our Store or Shop Online! Sale Ends Wednesday, 01/12.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
1,369 reviews
5 stars
1,185
4 stars
103
3 stars
26
2 stars15
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of several sales associates who provided exceptional service.
Product Selection
Customers appreciated the wide variety of furniture options available, often finding exactly what they were looking for.
Delivery Issues
Some customers reported significant delays in delivery and poor communication regarding their orders, leading to frustration.
Positive Experiences
Numerous reviews highlighted enjoyable shopping experiences, with customers expressing satisfaction with their purchases and the overall atmosphere of the store.
- ARAlex Riehl2 days ago5.0Very easy and comfortable buying experience! No pressure from the sales associate. Quality furniture at reasonable prices.
- LWLesa WalshJan 2, 20265.0Great experience purchasing a bed w Paul’s help. He’s informative and helpful. Also, purchased a sofa with Gabrielle’s help. Great experience on both sides!
- PEPaula EvansDec 29, 20255.0Marisa and Gabriel were extremely helpful and professional! We were able to purchase everything we needed at one spot. The delivery team was very efficient as well. We will be back!
- MMMichelle MayerDec 22, 20255.0What an awesome experience. My disabled Veteran husband and I just moved into a new home in Lubbock from another state for his health. When Gabriel found out we needed a full house of furniture before Christmas, he personally made sure it happened. Conner and his team just delivered two full bedroom sets, a full living room set and a diningroom table & chairs with setup in record time. The new furniture is beautiful. Thank you so much Gabriel for making our first Christmas in our new home merry and bright!
- RLRain LynnDec 21, 20255.0Came in for ONE item… walked out with SEVEN 😂🛒This was our first time shopping here and WOW. A. Perez was absolutely amazing—super helpful, funny, and had us laughing the entire time. Customer service like this is hard to find! We needed a piece with very specific measurements and she found exactly what we were looking for without missing a beat. When someone knows their stuff and brings good vibes, it’s a wrap. If you’re shopping here, ask for A. Perez—trust me 😌✨(can’t believe I forgot her first name) We’ll definitely be back!
Frequently Asked Questions About Furniture Row
What is Furniture Row and what kind of products do they offer?
Furniture Row is a group of companies specializing in home furnishings, mattresses, and linens. They offer a variety of furniture products including leather and upholstered furniture, dining tables, sofas, bedroom furniture, home office furniture, and home accents.
Where is Furniture Row located?
Furniture Row is located at 5021 W. Loop 289, Lubbock, TX 79414, United States.
What are the regular store hours of Furniture Row?
Furniture Row is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 12:00 PM to 6:00 PM.
What payment options are accepted at Furniture Row?
Furniture Row accepts American Express, Cash, Check, Discover, Financing options, MasterCard, and Visa.
Does Furniture Row offer delivery and financing services?
Yes, Furniture Row provides both delivery and financing services to its customers.
Is Furniture Row wheelchair accessible?
Yes, Furniture Row has a wheelchair accessible entrance and parking available.
How can I contact Furniture Row for customer service?
You can contact Furniture Row customer service by phone at +1 806-792-5337 or by email at customerservice@furniturerow.com.
What furniture stores are located near Furniture Row in Lubbock?
Nearby furniture stores include Sofa Mart and Denver Mattress, which also offer a range of furniture and mattresses.
Are there hotels near Furniture Row for customers visiting from out of town?
Yes, nearby hotels include Homewood Suites by Hilton Lubbock and TownePlace Suites by Marriott Lubbock, convenient for customers visiting Furniture Row.
What nearby places can a customer visit before or after shopping at Furniture Row?
Customers can visit Ratliff Park for outdoor activities or explore Pawn shops like Cash America Pawn nearby for additional shopping experiences.