Furniture Row

Reviews

• L_

  Lazerface _

  6 days ago
  5.0
  I went in knowing I needed a new couch. It was time. But I was just gonna get an idea of styles and prices. I really had no plan on getting one that day. Sales woman was amazing. Aubrianna was super friendly and very informative. She never made me feel like she was trying to push me into buying anything. Financing was extremely quick and easy. With any luck the delivery process will go just as well. Overall great experience. Aubrianna was awesome, and I will definitely do business with them again.
• MA

  Missy Acevedo

  Feb 27, 2026
  5.0
  Thank you to Nina for her great customer service! She took excellent care of us to get our purchase made!
• VC

  Victor Cuevas

  Feb 15, 2026
  5.0
  Haiden was super helpful and patient with all of our questions and trying to decide on what would be best for us. We maintained our budget and we weren’t hassled to buy. Great experience overall.
• BV

  Bertha Vera

  Feb 15, 2026
  5.0
  Zadrian provided great customer service. I plan on working with him throughout my purchases with Furniture Row. I asked him many questions and he was very knowledgeable about the selections and current sales. Thank you Zadrian
• LD

  Lacie Dillard

  Jan 30, 2026
  4.0
  *updated: after posting my original review. Customer support reached out and resolved all my issues and remained in contact with me regularly until my furniture was resolved. I appreciate the fantastic assistance I received from Angie.* They will makes all kinds of promises when working to get the sale but zero follow through and when you call to inquire on the status of the furniture that was supposed to be delivered and hasn’t been over a month later, you are met with zero accountability, blaming everyone else and zero willingness to help. Save your money, avoid the hassle and go somewhere else. I would add a picture of my furniture but it’s been over a month and still zero answers of when or if it’s going to be delivered but you better believe they already processed the payment! When asking for someone in corporate to maybe assist Gabriel informed me I could google the number and he didn’t have the contact number for his supervisor. This place is very unprofessional and has no desire to help after the sale is made

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