Business Details
About
Home Goods StoreHome FurnitureOutdoor Furniture StoreRug StorePicture Frame ShopBedding Store
Discover At Home in Lubbock, TX. Your destination for affordable home décor, furniture, and seasonal decorations. Explore stylish indoor and outdoor collections that make it easy to refresh every room and celebrate every season. From modern and farmhouse to classic and coastal, find unique pieces that bring your personal style to life. Shop home goods, furniture, lighting, wall art, and holiday décor — all in one place. Design your life, At Home.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
925 reviews
5 stars
538
4 stars
230
3 stars
92
2 stars
17
1 star
48
What are people saying?
AI-generated from recent customer reviews
Product Selection
Customers appreciate the wide variety of home decor items and seasonal decorations available.
Customer Service
Mixed reviews on customer service; some employees are praised for their helpfulness, while others, particularly in management, received criticism for rudeness.
Pricing Concerns
Many customers find the prices to be decent, but some express concerns about the quality of products being overpriced.
Store Cleanliness
The store is generally reported as clean and organized, although some customers noted issues with clutter in certain areas.
Delivery Issues
Several customers experienced significant problems with delivery services and management's handling of delivery-related complaints.
- TDTerry Davis4 days ago5.0Lots of stuff. Kinda pricey.
- SHSam HornNov 15, 20255.0A fantastic place for reasonably priced house goods of all sorts. The picture frames and holiday sections are always amoung the best.
- BRBrooke RappNov 12, 20255.0I love this place. This is where I go for all my home needs. Also, they have the best holiday selections and great prices.
- KSKen SmithNov 11, 20254.0Fun place to visit. Always good stuff at good prices with great selection
- EGElizabeth GongoraOct 5, 20255.0This is my favorite store. I can always find what I'm looking for and the different season decorations are fabulous!
Frequently Asked Questions About At Home
What is Insider Perks?
The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks and more!
What is the At Home return policy?
No receipt? No problem!* Returns of unused items in the original packaging will be fully refunded within 60 days (90 days if you’re an Insider Perks member) with proof of purchase through your Insider Perks account or credit card or receipt and a valid ID. If your purchase cannot be verified, you’ll be issued a store credit based on the current price of the item(s).
Christmas merchandise returned after December 25 will be refunded for the current price of the items, even with the original receipt.
We do not provide exchanges. You're welcome to return any unwanted product and purchase new items.
We are unable to accept returns on mattresses.
We are unable to accept returns of pillows and cushions without all of their tags.
We are unable to accept returns of items marked “All Sales Final”.
Products delivered by one of our local delivery partners, including PICKUP, Roadie, and Door Dash, must be returned in-store.
If an item you purchased is damaged or defective, please return it within 60 days to your nearest store for a refund.
While we're not able to offer exchanges, customers are welcome to return any unwanted merchandise and purchase new items.
*we allow up to 3 returns without a receipt.
Does At Home have delivery service?
At Home offers delivery through an independent, third-party service. Visit our website for more information. Please note, options and costs vary by store.
What are the At Home store hours?
Store hours vary by location. Use the Store Locator on our site to find your local store hours. All At Home locations are open every day of the year except Thanksgiving, Christmas, and Easter.
Does At Home offer online shopping?
You can shop on our website, via our app, or in one of our stores.
What forms of payment does At Home accept?
In stores, we can accept:
Visa, MasterCard, Discover, and American Express credit and debit cards
Cash
Apple Pay
Gift cards
At Home Insider Perks reward certificates
Coupons: one per order. Can be used on all items, including clearance and sale items.
Prepaid Visa, Mastercard, and American Express gift cards
Online and on our app:
Visa, MasterCard, Discover, and American Express credit and debit cards
At Home Insider Perks reward certificates
Prepaid Visa, Mastercard, and American Express gift cards (you must register your billing address before using the card online; call the number on the back of your card or go to the card's website to get started.
PayPal
Coupons: one per order. Can be used on all items, including clearance and sale items. Occasionally, we may issue coupons that can only be redeemed in stores. When this happens, the email will indicate this. Input the numerical portion of the barcode into the promo box area and the discount will be applied.
Where is the At Home corporate office located?
At Home's corporate office is located in Plano, Texas.
Does At Home carry gift cards?
You can purchase At Home Gift Cards online or in-store. Here's how it works:
Types of cards:
Physical Gift Cards are available for in-store purchase during checkout in any denomination between $1 - $500. Additional funds can be added to the card in any value up to $500.
E-Gift Cards can be purchased on our websit in any amount between $1 -$500. Additional funds can be added to the card in any value up to $500. Your recipient will receive the electronic Gift Card within 12-24 hours after the order is placed.
Is At Home hiring?
We're looking for talented people to join our growing team. Visit our website to find open positions.
Does At Home have a layaway program?
We don't offer layaway. You can shop in-store or online. Orders placed online can be picked up from your local store for no fee or shipped to your home.
Does At Home offer tax-exempt purchases?
In order to make a tax-exempt purchase, present your exemption documentation and valid government-issued ID to the cashier before completing your transaction.
We are currently unable to process tax-exempt purchases online.
Does At Home offer Free Shipping?
Due to the ever-increasing cost of shipping, we have no plans to offer free shipping. Did you know that you can order online and choose to pick up your order in the store for no additional charge? Visit our website for more details.
Does At Home have a loyalty program?
Yes! The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks, and more!
What's the nearest At Home store to me?
You may locate the At Home store nearest you by using the Store Locator on our website.
What types of products can I find at At Home in Lubbock, TX?
At Home in Lubbock offers affordable home décor, furniture, seasonal decorations, lighting, wall art, and holiday décor with styles ranging from modern and farmhouse to classic and coastal.
What are the store hours for At Home in Lubbock?
The Lubbock store is open daily from 9:00 AM to 10:00 PM. Hours may vary during holidays such as Thanksgiving, Christmas, and Easter.
Does At Home offer delivery and pickup services?
Yes, At Home provides in-store pickup, delivery, and no-contact delivery options through third-party services. Delivery options and costs vary by store.
What is At Home's return policy if I don’t have a receipt?
You can return unused items in original packaging within 60 days (90 days for Insider Perks members) with proof of purchase or get store credit for unverified purchases. Up to 3 returns without a receipt are allowed.
What payment methods are accepted at At Home?
You can pay with Visa, MasterCard, Discover, American Express, Apple Pay, cash, gift cards, and more. Online payments also accept PayPal and certain prepaid cards.
Does At Home have a loyalty program?
Yes, the At Home Insider Perks program is free to join and offers benefits like 10% off welcome offer, birthday gift, receiptless returns, and early access to new products and markdowns.
Where is At Home located in Lubbock?
At Home is located at 4304 W Loop 289, Lubbock, TX 79407.
Are there hotels near At Home in Lubbock for out-of-town shoppers?
Yes, nearby hotels include Super 8, Holiday Inn Express & Suites Lubbock West, Baymont by Wyndham Lubbock West, and Baymont Inn & Suites Lubbock West, convenient for visitors shopping at At Home.
What other stores are near At Home where I can shop?
Nearby you’ll find Walmart for general shopping and discount deals, plus specialty stores like Professional Flooring Supply and Orkin Pest Control for home improvement needs.
Can I get automotive services near At Home in Lubbock?
Yes, nearby automotive services include All Star Automotive, Glass Magic for auto glass, Hail Repair Pro Lubbock, and Magic Auto Sales for vehicle purchases and repairs.