Business Details
2234 19th Street, Lubbock, TX
79401, United States
Certified by Aaron's • Mar 01, 2026
(806) 763-9521
Certified by Aaron's • Mar 01, 2026
https://www.aarons.com
Certified by Aaron's • Mar 01, 2026
About
Certified by Aaron's • Mar 01, 2026
Rent To Own StoreFurniture Rental ServiceAppliance Rental ServiceElectronics StoreComputer RentalAaron's Inc
Visit our Aaron's store located at 2234 19th Street , Lubbock, TX, to shop the latest deals on rent to own furniture, washers & dryers, refrigerators, TVs, mattresses, and more with affordable monthly payments. Renting to own with Aaron's is a budget-friendly way to make your space feel like home. Even if your credit isn't the best, Aaron's offers approvals when other stores won't. Renting to own is not credit, and when you rent to own, you avoid large upfront payments by making affordable monthly payments instead. On most products, you can choose a lease ownership plan of 12 months, 18 months, or even 24 months. We want you to choose the best lease ownership plan for you
Location
Certified by Aaron's • Mar 01, 2026
Hours
Certified by Aaron's • Mar 01, 2026
Reviews
3.7
166 reviews
5 stars
99
4 stars
13
3 stars
6
2 stars1
1 star
47
- AAAshley Arguellez4 days ago1.0⭐☆☆☆☆ This is hands down some of the worst customer service I’ve experienced. I have repeatedly informed Aaron’s that I am going through a divorce and requested to be removed from any contact regarding my spouse’s account. Despite this, I continue receiving collection calls asking for him. When I explained (again) that we have not spoken since December and asked to be taken off, the collections representative hung up on me. Hanging up on a customer who is calmly addressing a privacy concern is completely unprofessional. There have also been ongoing issues with being placed on auto-pay without proper authorization, even though I have consistently paid my own account on time and have called multiple times requesting that auto-pay not be set up. Boundaries and consent should matter — especially when handling financial accounts. As someone who has worked in customer service for over 15 years, I understand difficult conversations. What I experienced was not difficult — it was dismissive and disrespectful. There appears to be little accountability when it comes to privacy, professionalism, or proper communication. I expect better from a company handling sensitive financial matters.
- CCChris CruseFeb 23, 20261.0I bought a sofa set from here, and I've been speaking with Cornelius about the sofa having bed bugs from the moment I purchased it, I've called customer service, the reps on 19th are rude, Thomas today called me a lie and told me they have no record of me calling and how about they just pick up my stuff and trash it. Thomas said Cornelius never spoke with me on the issue, here's the kicker the phone they call and speak to me on is a recorded line, so now I need to reach the owner of Aaron's with the phone calls and may possibly go to the local media.
- GMGabrielle MaciasFeb 18, 20261.0Joe is apparently one of the managers there. Very rude, disrespectful, unprofessional, and demeaning. He was accusing me of being late by so many days when my app stated I was up to date. He was not giving me a chance to explain anything and started bashing me. I contacted customer service but doubt anything will be done after reading these bad reviews of how unprofessional they are here and nothing has been done. They will constantly call and harass you basically even if you’re caught up on payments. Save yourself the stress and purchase elsewhere.
- BOBenito OnofreJan 14, 20261.0They told me my refrigerator would be delivered the today between 10am and 6pm so I bought 100 dollars of groceries after i got out of work at 5pm and now I'm going to have to throw all my meat away tomorrow cause it's going to spoil and it's been in my house on my table since then
- DCDavid ChapaDec 11, 20251.0So disgusted by this store
Frequently Asked Questions About Aaron's
How does lease to own work at Aarons?
Leasing to own from Aaron’s can be a great way to get what you want right now. We offer a simple lease program where you make periodic renewal payments, and if you make all of the lease renewal payments or complete an early purchase option, you will own the merchandise. Leasing is a convenient way to get the items you want without a big upfront payment, using credit, or making a long-term commitment. Aaron’s offers a great selection of name brand products, with affordable payments and flexible choices on how to own your merchandise. Aaron’s provides a rental purchase agreement, lease purchase agreement, consumer rental purchase agreement, rent to own agreement, lease agreement with an option to purchase, or lease as applicable by state. It is not a loan, credit, or financing. While no credit history is required for Aaron’s different digital approval processes, we do obtain information from consumer reporting agencies in connection with your lease application.You will not own the leased merchandise or acquire ownership rights unless you make all your lease renewal payments or exercise an early purchase option. Not all applicants are approved.
What is the process? How do I get started?
Complete an application online at Aarons.com if you would like to shop and lease online, or, if you prefer to shop in store, you can either complete an application in the store or at apply.aarons.com to determine your in-store Leasing Power™ before visiting the store.
What do I need to apply?
When you apply online at Aarons.com you may be asked for the following:
• Name and contact information (address/phone)
• Residence information
• SSN
• Government issued ID
• Income information
• References contact information, if applicable
To apply in-store or find out your in-store Leasing Power™ at apply.aarons.com you may be asked for the following:
• Name and contact information (address/phone)
• SSN
• Government issued ID
• Income information
• Residence Information
• References contact information, if applicable
How long will it take for my item to arrive?
Delivery times vary based on the merchandise selected. The expected delivery time will be displayed during the checkout process. If you have already completed your order, you can find the expected delivery time on the "Aaron's Order Confirmation email".
How will my merchandise be delivered?
Your local store will call you to schedule your free delivery of your merchandise at a time that’s convenient for you.
Can I track the delivery of my item?
After completing your order, we will send you a confirmation email titled "Aaron's Order Confirmation". At the top of that email is a blue "Track Order" button. If you have additional questions, please contact us at 1-888-333-3785.
Will Aaron’s move my merchandise?
Yes! While you are leasing from Aaron’s we will move your merchandise for you provided you are moving within 15 miles of your current residence.
What forms of payment do you accept?
Aaron's accepts cash, checks, money orders, and all major credit cards at most locations.
How does Aaron's Low Price Guarantee work?
If you are ever shopping and see that one of our local competitors has a lease to own deal that's lower than Aaron's, we'll be happy to offer our Low Price Guarantee. Our Low Price Guarantee promises that we'll meet or beat any local rent to own competitor's advertised total cost of lease ownership on the same item or we'll give you $100 in cash! †
What is meant by “no credit needed?”
“No Credit Needed” means that you don’t necessarily need to have any established credit history to be approved for a lease. We do check credit sources; however, we look at many other data points to make a final decision, and we regularly approve customers that other stores won’t, including customers with less than perfect credit or very little credit history.
Do I have to have a local store?
Yes, online leasing is not available in all areas. Your delivery address must be within 30 miles of a participating Aaron's store. To find your local store, please visit our Store Locator. Unfortunately, there are a few areas that we are unable to service. We rely on our stores to make your leasing experience personal and reliable. If there is not a store in your area, we could not provide the red-carpet service that you deserve.
What is Aaron's return policy?
Once your item has been delivered, you can contact your local store to schedule a time for return or pick-up as stated in your agreement. However, you will not receive a refund. But don’t forget about our lifetime reinstatement benefit; you can restart your lease anytime you like on the same or comparable value merchandise (excludes lawn equipment). See a store associate for complete details.
What is Aaron’s EZPay?
EZPay is an automatic payment system where your renewal payment is automatically paid each month, on the date you select, using your debit or credit card, so you never have to worry about missing a payment again. See your local store to sign up.
What is Aaron’s Club?
Aaron's Club is a convenient membership program that protects your lease and gives you great discounts on restaurants, shopping, health and wellness programs and more! Learn more here.
What is Aaron's rent-to-own program and how does it work?
Aaron's offers a lease-to-own program where you make periodic payments and own the merchandise after completing all payments or exercising an early purchase option. It does not require a big upfront payment or credit and provides flexible lease terms of 12, 18, or 24 months.
How can I apply for a lease at Aaron's Lubbock store?
You can apply online at Aarons.com or complete an application in-store or at apply.aarons.com to determine your in-store Leasing Power™ before visiting the store.
What documents and information do I need to apply for leasing at Aaron's?
You’ll need name and contact info, SSN, government-issued ID, residence and income information, and references if applicable. Requirements are similar for online and in-store applications.
What are the store hours for Aaron's at 2234 19th Street, Lubbock, TX?
The store is open Monday through Thursday from 10:00 AM to 7:00 PM, Friday 10:00 AM to 8:00 PM, Saturday 10:00 AM to 5:00 PM, and closed on Sundays.
What brands can I find at Aaron's Lubbock store?
You can find popular brands such as LG, Ashley, HP, GE, Samsung, Sony, and Woodhaven at the store.
Does Aaron's offer delivery and pickup services?
Yes, Aaron's provides in-store pickup, curbside pickup, delivery, and same-day delivery services for your convenience.
Are there any nearby places where I can grab food before or after shopping at Aaron's?
Yes, nearby dining options include McDonald's, Little Caesars Pizza, Taco Villa, KFC, Quiznos, and Choochai Thai Cuisine, offering various fast food and restaurant choices.
Where can I find nearby financial services when visiting Aaron's in Lubbock?
Nearby financial services include Western Union for money transfers, Payment 1 Financial for loans, Swat's Loans pawn shop, and Bank of America Financial Center with ATM services.
Are there nearby stores where I can do additional shopping during my visit to Aaron's?
Yes, nearby retail stores include Dollar General discount stores, Raider Liquor, Boost Mobile, and ecoATM for various shopping needs.
What forms of payment does Aaron's accept?
Aaron's accepts cash, checks, money orders, and all major credit cards at most locations.
Brand Certified Facts from Aaron's
This information is certified by Aaron's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website