As the trusted home improvement store near you, Lowe’s in Livingston, TX offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
While many customers praised the helpfulness and friendliness of staff, there were significant complaints about poor customer service, especially regarding delivery issues and lack of assistance in-store.
Product Availability
Numerous reviews highlighted frequent stock shortages and out-of-stock items, leading to frustration among customers who often had to seek products elsewhere.
Checkout Experience
Customers expressed dissatisfaction with the self-checkout system and long wait times at the register, indicating a need for more cashiers to improve the checkout process.
Staff Knowledge
Some employees were noted for their exceptional product knowledge and willingness to assist, while others were criticized for being unhelpful or lacking expertise.
JW
Joseph Walker
1 day ago
5.0
Great place, TERRIFIC employees, from Houston to Livingston. Thanks guys!
BH
Bob Haver
3 days ago
2.0
went for a bbq money in hand, couldn't get any customer assistance so I left with money no bbq
SH
Shawn Hudson
Dec 27, 2025
5.0
They had the tools I needed at great prices.
NS
Noah Stevens
Dec 27, 2025
1.0
I shop at the Livingston, TX Lowe’s fairly often, but I felt compelled to leave feedback about a recent experience in the garden center. While checking out, I noticed the garden cashier (Raegan) and another employee standing together at the register for an extended period of time, talking and hanging out while she was actively working as the cashier.
This went on for quite a while and came across as unprofessional. It also made the checkout area feel uncomfortable rather than efficient or customer-focused. Employees socializing at the register for long periods takes away from the professionalism I usually expect from Lowe’s.
I hope management is made aware so they can ensure the register area stays focused on customers and maintains a professional environment.
TB
Tim Brittain
Dec 5, 2025
5.0
I really like this store. The employees have always been very helpful and pleasant. Aaron D. went above and beyond, helping me find exactly what I needed on my last visit. He was also very knowledgeable and patient. I bought a toolbox on sale, but I wanted a different wood top. I bought some oak, sanded, stained, and epoxy'd it. I just need to wait for it to completely cure before I can wet sand it and finish a few details.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Livingston, TX?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, and gardening equipment, among others.
What are the operating hours for Lowe's Home Improvement in Livingston?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
Does Lowe's in Livingston provide in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
Which payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment options.
Are there any services offered at this Lowe's location?
Yes, services include installation of appliances, flooring, blinds, cabinets, doors, fencing, and many more specialized home improvement installations.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account to receive updates on your order.
What is the contact information for Lowe's Home Improvement in Livingston?
You can reach Lowe's at +1 936-329-0300 or email customercare@lowes.com for customer service inquiries.
Are there nearby grocery or food options close to Lowe's for a quick meal or snack?
Yes, H-E-B grocery store and bakery as well as fast food options like Burger King, Little Caesars Pizza, and Subway are nearby for convenient meals before or after your visit to Lowe's.
Where can I find financial and ATM services near Lowe's in Livingston?
Nearby financial services include HE-B ATM, Coinme currency exchange, Advance America payday loans, and H&R Block accounting services, making banking convenient while shopping.
Are there any nearby stores for mobile phones or electronics close to Lowe's?
Yes, T-Mobile and RadioShack are nearby, offering mobile phone and electronics retail that you can visit along with your Lowe's shopping trip.