Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Little Elm, TX Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,910 reviews
5 stars
1,011
4 stars
411
3 stars
149
2 stars
76
1 star
263
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the helpfulness and friendliness of staff, there were numerous complaints about rude employees and poor customer service experiences.
Product Quality
Several customers reported receiving damaged or used products, leading to frustration with returns and exchanges.
Store Cleanliness
The store was generally noted as clean and well-stocked, although some customers mentioned issues with the garden center and outdoor areas.
Inventory Issues
Customers frequently encountered problems with inventory accuracy, leading to wasted trips and dissatisfaction.
Positive Employee Recognition
Many reviews highlighted specific employees who provided exceptional service, indicating that staff training may be effective in some areas.
- TATrevor ANov 9, 20255.0Clay was extremely helpful with getting Christmas decorations off the top shelf for us!
- SRShwetha RipleyOct 25, 20251.0Not sure why they would sell us a used toilet seat and refuse to take it back? Gross. Not buying anything from this store again
- CRChad RipleyOct 25, 20251.0They sold me a used toilet that was in a resealed box with the bags opened inside and the toilet had a broken part and some slight stains. Then they gave me a hard time about returning the toilet they tried to scam me with. It took about 15 minutes to do a return.
- DSDoug SabulskyOct 18, 20254.0Good Lowe's location, very clean and well stocked.
- PWPatrice WalterOct 6, 20255.0I was helped by the loveliest employee, his name is Collyn and he was not only super knowledgeable and explained everything I had questions on, he was also very polite and kind. He was able to help me find everything I needed to complete my project today and I'm very thankful for him!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Little Elm, TX?
You can find a wide range of products including appliances, bathroom supplies, building supplies, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing, tools, and more.
What are the operating hours of the Little Elm Lowe's store?
Lowe's in Little Elm is open Monday through Saturday from 6:00 AM to 10:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does Lowe's Home Improvement in Little Elm offer in-store pickup and delivery services?
Yes, this Lowe's location offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed at Lowe's Little Elm store?
You can check your order status online by entering the order number or logging in to your MyLowe’s account. You will also receive email updates if your order status changes.
What is the process to return or exchange an item at Lowe's Little Elm?
Most items can be returned within 90 days. For online orders, you can start a return online in your Order History. In-store returns require proof of purchase at the customer service desk or the return barcode found on your Order Details page.
What payment options are accepted at Lowe's Home Improvement in Little Elm?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa.
What installation services does Lowe's Little Elm provide?
Lowe's offers multiple installation services including appliances, cabinets, countertops, decking, doors, flooring, lighting, plumbing fixtures, roofing, windows, and more to assist with home improvements.
What stores or services are located near Lowe's Home Improvement in Little Elm?
Nearby places include Minute Key locksmith services, Firestone Complete Auto Care, Joe’s Pizza restaurant, LorVen Imperial furniture store, and Walmart Pharmacy and Grocery Pickup.
How can nearby places help me when visiting Lowe's in Little Elm?
Nearby services such as Minute Key can assist with locksmith needs while shopping; after visiting Lowe's, you might enjoy a meal at Joe's Pizza or take care of groceries at nearby Walmart Grocery Pickup.
Are there fitness and wellness options near Lowe's Home Improvement in Little Elm?
Yes, nearby options include Strive Studios yoga studio, Outlaw FitCamp gym, and Peak Physical Therapy to support your wellness before or after shopping at Lowe's.