Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Lindale, TX, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,819 reviews
5 stars
1,024
4 stars
401
3 stars
141
2 stars
66
1 star
187
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including long wait times for assistance and unhelpful staff.
Delivery Issues
Numerous complaints about delivery problems, including missed deliveries, incorrect items, and lack of communication regarding delivery status.
Helpful Staff
Some customers praised specific employees for their helpfulness and knowledge, indicating that there are positive experiences with staff in certain departments.
Store Organization
While some customers found the store clean and well-organized, others reported issues with product availability and difficulty finding items.
Mixed Experiences
Overall, customer experiences varied widely, with some expressing satisfaction while others were extremely frustrated with their interactions.
- ESEric StengerJan 5, 20261.0We went in to order cabinets and countertops, we had some trouble getting someone to help us, then when we did finally find someone to help us, he couldn’t run the program to get a quote for installation. He was however helpful getting us scheduled for measurements. We got the measurements done, tried calling back to get help with ordering and installing, nope. There is ONE guy, who mysteriously is never there. Today we got a call about measuring for carpet. I cannot phantom the work ethics.
- NMNicole MorenoDec 23, 20253.0They had what I needed but no one to help me. Pressed the Help button at the end of the aisle. And waited to be helped for more than 10 minutes, then they guided me to the wrong aisle. Just to leave me there with encouraging words saying "look for someone in this Department to help you" then turned away to walk.
- JHJeff HawkinsDec 12, 20251.0Purchased a refrigerator for delivery. Delivery did not happen. Needed the refrigerator that day assigned for delivery. It is my understanding after speaking with customer service that they tried to deliver it and they were told it was not needed anymore. They canceled the order and returned to the warehouse. Evidently they tried delivering to the wrong house. Now being told that it could be a week or 2 to get the refrigerator. How could it take so long when they have the item at the warehouse? Customer Service assured me there would be a response back to me within 24 hours. It’s been almost 72 hours and not a peep. Ended up having to go by another refrigerator and pick up ourselves. My frustration is that was there appears to be no accountability or concern for the customer. You can call customer service and they will make you feel better, but nothing happens.
- PGPatricia GiordanoDec 11, 20255.0A couple days ago I came in because I have to do a whole new tile floor in my bathroom and I was lost and a man by the name of Jason M. Stopped what he was doing and helped me with the whole process of getting everything I needed and helped to explain what tiling a floor would look like. He was very helpful, polite, knowledgeable, and handsome!! He was willing to help me in all departments with stuff that I needed. I was very lucky to walk in and be greeted by him that day. Thank you Jason!
- MFMikeal FountainNov 27, 20253.0Being generous here. If you’re a veteran be fore warned they don’t honor veterans discounts on big ticket items like appliances. They also don’t have enough help. Had to wait an hour to buy a fridge. Don’t offer discounts if you’re not going to honor them. Hire some additional help please. The guy that helped us was ok but… The price was the same all over Tyler. We should’ve left and gone elsewhere. You won’t always be the sole vendor in Lindale. The delivery guys were good other than they went to Longview and had to turn around and come back.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Lindale, TX?
You can find a wide range of products including appliances, bathroom supplies, building supplies, electrical items, flooring, garden tools, grills, hand tools, hardware, lighting, lumber, paint, patio furniture, plumbing, storage, tools, and more.
What brands does Lowe's Home Improvement in Lindale carry?
Lowe's carries many trusted brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler, Kobalt, Bosch, and more.
What are the store hours for Lowe's Home Improvement in Lindale, TX?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sundays from 8:00 AM to 8:00 PM. Holiday hours vary.
Does Lowe's Home Improvement offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will also be sent if your order status changes.
Can I return or exchange items purchased from Lowe's?
Yes, most items can be returned within 90 days. Returns from Lowes.com can be started online, and in-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's Home Improvement in Lindale?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby restaurants where I can eat before or after shopping at Lowe's Lindale?
Yes, nearby restaurants include Chili's Grill & Bar, It's Just Wings, Sonic Drive-In, and Subway, perfect for grabbing a meal before or after your shopping trip.
What nearby services are available if I need a locksmith or key duplication?
Nearby you can find several Minute Key locations that offer key and locksmith services, convenient if you need to duplicate keys or get locksmith assistance while visiting Lowe's.
Where can I find a nearby bank or financial service while shopping at Lowe's Lindale?
First Convenience Bank is nearby for your banking needs. Additionally, Jackson Hewitt Tax Service and Western Union are also close if you require tax or money transfer services.