Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Lindale, TX Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,804 reviews
5 stars
1,016
4 stars
400
3 stars
138
2 stars
66
1 star
184
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including unhelpful staff and long wait times for assistance.
Delivery Issues
Numerous reviews highlighted significant problems with delivery, including missed deliveries, incorrect items, and lack of communication.
Product Availability
Customers expressed frustration over stock issues, with many items being unavailable or requiring special orders.
Positive Staff Interactions
Despite negative experiences, several customers praised specific employees for their helpfulness and professionalism.
Store Condition
The store was noted to be clean and organized, with some customers appreciating the layout and variety of products.
- LLLarry Lee6 days ago5.0Good selection, prices and availibility
- CBCatie BoydNov 9, 20255.0Always have what I need and the employees are very helpful!
- WFWORK FAMILYNov 6, 20251.0I had the worst experience you can imagine. Don't buy the extended warranty. My lawn mower took 1 1/2 months to get back and they charged me $125. I called 20 plus times just trying to get info on it. Didn't tell me anything till it was back. I'll never deal with them agian.
- TGTeddie GreenNov 3, 20252.0I went to Lowe's today to take back a light that I had purchased that did not work where I needed it to go. I stood in line for a while behind a man who was returning a dishwasher and had waited quite a while. When it was my turn the girl at the counter,named Heidi, called up a girl behind me to come ahead of me. Obviously it was her friend. I had been waiting a while, so I said wow what happened here. They both laughed.. when it was finally my turn to talk to her I said to her, you know that she was behind me and I had been waiting a while, she just did not respond or answer me at all. Very rudely ignored me. I think if Heidi has no customer service skills she does not need to be working at the return counter. Rude
- TFTina FoxOct 12, 20251.0Purchased a washer and dryer and was told it would be delivered the next day. All was well until I received an email the day of delivery rescheduling delivery to the following day. I contacted the store about the issue and was connected to Rebecca. Rebecca is very unprofessional and extremely rude. She informed me that the reason for delivery reschedule was because the dryer didn’t produce a PO for the warehouse. This seems to me to be a problem that Lowe’s needs to take accountability for but instead she made it my problem with the only solution was to wait it out or cancel and reorder. Unacceptable. She even went as far as to threaten to cancel my order because I requested to speak to her supervisor which she refused repeatedly. I asked for a name phone number or email which she refused ALL then hung up on me. Problem has still not been resolved nor has anyone contacted me. VERY disappointed in the lack of concern with this issue that was created by THEIR mistake.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Lindale, TX?
You can find a wide range of products including appliances, bathroom supplies, building supplies, electrical items, flooring, garden tools, grills, hand tools, hardware, lighting, lumber, paint, patio furniture, plumbing, storage, tools, and more.
What brands does Lowe's Home Improvement in Lindale carry?
Lowe's carries many trusted brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler, Kobalt, Bosch, and more.
What are the store hours for Lowe's Home Improvement in Lindale, TX?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sundays from 8:00 AM to 8:00 PM. Holiday hours vary.
Does Lowe's Home Improvement offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will also be sent if your order status changes.
Can I return or exchange items purchased from Lowe's?
Yes, most items can be returned within 90 days. Returns from Lowes.com can be started online, and in-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's Home Improvement in Lindale?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby restaurants where I can eat before or after shopping at Lowe's Lindale?
Yes, nearby restaurants include Chili's Grill & Bar, It's Just Wings, Sonic Drive-In, and Subway, perfect for grabbing a meal before or after your shopping trip.
What nearby services are available if I need a locksmith or key duplication?
Nearby you can find several Minute Key locations that offer key and locksmith services, convenient if you need to duplicate keys or get locksmith assistance while visiting Lowe's.
Where can I find a nearby bank or financial service while shopping at Lowe's Lindale?
First Convenience Bank is nearby for your banking needs. Additionally, Jackson Hewitt Tax Service and Western Union are also close if you require tax or money transfer services.