Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Lewisville, TX offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,507 reviews
5 stars
866
4 stars
332
3 stars
122
2 stars
48
1 star
139
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being unresponsive or dismissive.
Staff Availability
Many customers reported long wait times for assistance, particularly in departments like paint and appliances, indicating a lack of staff presence.
Product Availability
Customers expressed frustration with product availability and delivery issues, particularly regarding appliances and lumber orders.
Store Environment
The store is generally described as clean and organized, with a good selection of products, although some customers noted that aisles can be tight.
- DDDanielDec 28, 20255.0Gabriel in paint is amazing! Helped me find what I needed in lumber!
- GJGil Gonzalez JrDec 11, 20251.0Waited at the paint department for at least 10 minutes while at least two employees noticed and did nothing, one of which was having a conversation with someone in clear sight of me. Only reason i left a star is because i found a very nice woman who ended up helping me. Do better lowes!
- TGTammy GDec 9, 20255.0I love lowes. Great place to shop. Although a manager we spoke to was not the friendliest. The regular workers were very helpers.
- HLharvey lewisNov 28, 20251.0Came to buy a leaf blower as I have a lowes pro account I just signed up not long ago. Didn't expect to be stereo-typed because of my skin tone and wearing a beany & hoodie and sweats dressed like everyone else because of the cold morning. Female employee was very condescending.
- MVMohammad VartaNov 24, 20251.0Horrible experience on Tuesday 11/18 at 2:30-3:30 pm. I waited by the paint department for 15 minutes waiting to be helped. I go and ask the self checkout team member to send us help. He got on the store intercom asking for someone to come help us at paint. Another 10-15 minutes pass no one comes. I walk all the way to the service desk and let them know, nobody has been in paint department for 30 minutes. No apologies, just stares down at his gadget making it seem like hes going to send someone. We go back wait another 10 minutes, we finally give up. I go back to the service desk to ask for a floor manager to make them aware of my experience. The person who I had spoken with originally at the sercice desk then goes to say im a leader how can I help.......he finally gets another lady manager to come speak to me after waiting another 10 minutes. She hears me out about this whole experience to then finally say "well will you allow me to grab you the paint you need now". Again no sincere apologies, no offers, or anything to make up for making us wait an extra 45 minutes for no reason. I said no thanks and went across the street where they had two team members working and had me out in 10 minutes.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Lewisville, TX?
You can find hardware products, paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking materials, grills, lumber, outdoor and gardening equipment, bathroom storage, and more at Lowe's Lewisville.
What are the operating hours of Lowe's Home Improvement store in Lewisville?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM and Sunday from 8:00 AM to 8:00 PM, with specific holiday hour adjustments.
Does Lowe's Lewisville offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customers.
How can I check the status of my order from Lowe's Lewisville?
You can check your order status online by entering your order number or logging into your MyLowe’s account, where you will also receive email updates.
What payment options are accepted at Lowe's Home Improvement in Lewisville, TX?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there services available for installation and assembly at Lowe's Lewisville?
Yes, Lowe’s provides various installation services including appliances, flooring, cabinets, lighting, HVAC, and more, as well as assembly services.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days with proof of purchase. Online returns can be started in your Order History, while in-store returns require a receipt or order barcode at the customer service desk.
What notable stores and services are located near Lowe's Home Improvement in Lewisville?
Nearby are Blue Rhino Propane Exchange (propane supplier), Minute Key (key and locksmith services), Staples (office and computer supplies), and Home Zone Furniture (furniture and countertop installation).
How can nearby gas stations be useful for customers visiting Lowe's Lewisville?
Nearby gas stations such as Chevron Station Lewisville, Exxon & Mobil Stations, Exxon, and 7-Eleven provide convenient fuel and convenience store options for customers traveling to or from Lowe's.
Are there dining options close to Lowe's Home Improvement in Lewisville?
Yes, customers can visit nearby restaurants and fast food places like Burger King, Tacos Sabrositos, Fat Cow BBQ, Wing2Go, and Subway for a meal before or after shopping.