Business Details
About
Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 940 N Mill St in Lewisville, TX today! Our large selection of storage units, manager living on site, exceptional security, multiple entrance/exit gates, wide drive isles and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
232 reviews
5 stars
227
4 stars1
3 stars0
2 stars1
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Ralph received numerous commendations for his exceptional customer service, being described as helpful, friendly, and professional.
Cleanliness
The facility is consistently noted for being clean, well-maintained, and secure, contributing to a positive customer experience.
Accessibility
Customers appreciate the easy setup process and the ability to drive up to their storage units, enhancing convenience.
Pricing Concerns
Some customers expressed dissatisfaction with frequent rate increases, suggesting that pricing may not be sustainable for long-term storage.
Overall Experience
Many reviews highlight a positive overall experience, with customers recommending the facility for its service and quality.
- EEEmily3 days ago5.0Ralph was extremely kind and helpful with my storage unit. He helped with a confusing situation regarding the storage unit and was especially forthright and informative about our options!
- RRRuben “kiwi” Rodriguez3 days ago5.0Had to make an insurance claim and Ralph was extremely helpful and friendly. All needs were taken care of quickly
- JRJared ReavesNov 12, 20255.0I don’t like extra space storage, I love it. Always really good customer service (thanks Ralph) and property is well kept.
- VMVeronica MontielOct 25, 20255.0Ralph, you’re Ralphie to me! You’re adorable and professional in every way. Now I know why you have so many awesome beautiful reviews. You have absolutely outstanding customer service skills. Humans like you are impossible to find these days. You’re a diamond shining bright! You should be getting paid handsomely for being you, because, you my dear, are THE reason!
- JHJonathan HallOct 21, 20255.0I’ve been a customer since before it was bought by extra space storage, Although an improvement, this is not take away from the fact that it has always had wonderful customer service, and wonderful people ready to help, I want to specifically shout out Ralph as he has Assisted with any and all concerns or questions and had an incredible attitude. Throughout the entirety of my time here. I specifically like that you can drive your car up to your storage, it makes accessibility wonderful.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Lewisville, Highland Village, The Colony, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of N Mill St and E Valley Ridge Blvd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the access hours for Extra Space Storage?
Gate hours are from 6:00 AM to 10:00 PM every day, Sunday through Saturday.
What are the office hours at Extra Space Storage?
Office hours are 9:30 AM to 6:00 PM Monday through Friday, 9:00 AM to 5:30 PM on Saturday, and closed on Sundays.
What types of storage units are available at Extra Space Storage?
Extra Space Storage offers various self storage units including climate-controlled, drive-up access, and vehicle storage units for cars, boats, and RVs.
Does Extra Space Storage offer moving and packing supplies?
Yes, they offer moving and packing supplies including boxes, which can be purchased online or at their facility.
How can I determine the right storage unit size for my belongings?
You can use the Storage Unit Size Guide provided by Extra Space Storage to estimate how many boxes and items like furniture will fit in each unit size.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Can I access my storage unit outside of office hours?
Yes, gate hours allow access to your unit daily from 6:00 AM to 10:00 PM even when the office is closed.
What other storage facilities are nearby Extra Space Storage?
Nearby storage options include Valley Ridge Storage and Steelcreek Storage Lewisville, which can offer alternatives or additional space.
What nearby businesses can I visit before or after using Extra Space Storage?
You can visit local places like Krispy Krunchy Chicken for a meal, Sam Food Mart for convenience shopping, or Valero gas station for fuel.
Are there automotive services near Extra Space Storage?
Yes, nearby businesses such as Lc Auto Sales, Lake City Investment, and Lowery Motor Service provide car sales, parts, and repairs, useful if you need vehicle storage or service.