Extra Space Storage

4.8
807 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1251 N Stemmons Fwy in Lewisville, TX today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1251 N Stemmons Fwy, Lewisville, TX
75067, United States

Hours

Reviews

4.8
807 reviews
5 stars
749
4 stars
23
3 stars
12
2 stars
7
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Emmy received numerous accolades for her exceptional customer service, being described as helpful, friendly, and knowledgeable.

Cleanliness

The facility is consistently noted for being clean, secure, and well-maintained.

Price Concerns

Several customers expressed dissatisfaction with frequent rent increases and high prices, indicating a trend of rising costs without adequate notice.

Security Issues

There are serious concerns regarding security, with multiple reports of theft and inadequate management response to incidents.
  • ST
    Staci Taite
    4 days ago
    4.0
    Emmy was very helpful in helping me secure a smaller unit at a better price so that I could keep myself items at the storage facility. I do wish that Extra Space Storage wouldn’t go up yearly on fees and by such a large amount. Other than that I am satisfied.
  • MT
    Michael Thornhill
    4 days ago
    5.0
    Emmy is the best! We stopped in not knowing exactly how much space we needed and she showed us a few options with no pressure to upsell or anything. The best part and reason for a 5 star review was that she called me a few days later because she noticed my lock was not put on correctly (my fault). I appreciate her checking after we signed a lease and calling to tell me before someone could have possibly noticed and opened our unit. Thank you!
  • CR
    calvin reynolds
    6 days ago
    5.0
    Emmy Lou the store manager was excellent with her professional and personal skills. Also easy to work with to ensure are happy with your unit.
  • SE
    Sean Ellwood
    Jan 4, 2026
    1.0
    3 rent increases in 1 year. Yes, they are great about moving in and the facilities are clean and well managed. But corporate is a money grubbing nightmare. Check out their website for an article on expected prices to pay for storage units in the USA. Expect to be paying twice that amount within 2 years. Avoid at all costs.
  • SS
    Sandy Stubblefield
    Jan 2, 2026
    5.0
    Emmy Lou is without a doubt the most kind, helpful, knowledgeable manager we’ve ever encountered at Extra Space Storage… and we’ve had a unit at this property for nearly.20 years! Both of our sons have moved to other states recently, my husband and I are retired teachers and we needed to downsize our unit. Not only did she find us a unit located very close to the one we’ve had 15+ years, she encouraged us that we could move the contents and even offered to help us! We do not have adequate words to express our gratitude to Emmy Lou. 💕

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.