Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Leander, TX Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
2,458 reviews
5 stars
1,234
4 stars
586
3 stars
163
2 stars
119
1 star
356
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including unhelpful staff and long wait times.
Installation Issues
Numerous complaints about installation services not being fulfilled as promised, leading to customer frustration.
Product Availability
Customers frequently encountered issues with product availability, both in-store and online, leading to wasted trips.
Pricing Concerns
Several reviews mentioned discrepancies between shelf prices and checkout prices, causing dissatisfaction.
Staff Helpfulness
While some customers praised individual staff members for their helpfulness, overall staffing levels were criticized as inadequate.
- GMGarren Montoya4 days ago5.0Isa was a lot of help with my return and informed me about the Lowe’s credit card and promos. I highly recommend Isa because she was very nice, quick, and informative.
- HBHope BurkhartNov 12, 20255.0I just went to Lowe’s with a plumbing issue and Brian O’Conner was absolutely amazing with helping pick the right parts! Seriously - give that guy a raise! If you ever need plumbing help or just to brainstorm a little with someone that is so nice - Brian O’Conner is the guy to find! Couldn’t be happier.
- MRMike RNov 10, 20255.0I want to start off by saying, I am very disappointed in Lowe's management/corporate for not having more than just a few employees trained for particular areas (such as mixing paint), they can absolutely afford it and not have to rely on one employee to carry the burden. With that said, I had an experience with a wonderful woman today that was overwhelmed and working exceptionally hard when an employee did not show up to run the paint department. Resulting in a heavy load that clearly no one else was able to aid with because they simply did not know how, so they just stood back and watched her struggling with the load. It was also clear that the Paint Department was not her only skill and had other work she was needing to do, and had simply been filling in and adding it to her tasks. So to Lowes, shame on you for improperly training additional resources to run this department. To Jerry, thank you for your assistance and working through the heavy work load. I again apologize for my initial frustration with the wait. You did a great job, thank you very much.
- BBBrad ByersNov 2, 20251.0Unfortunately, this Lowe’s does not care about customer service or retention. Wanted to EXCHANGE product but couldn’t look up my purchase information and refused exchange for DEFECTIVE product. I’ve spend THOUSANDS of dollars at Lowe’s over years and now they lost my business forever over a $20 toolbox. You can’t make this stuff up…
- DCDonald CowartOct 30, 20251.0Bought a refrigerator, paid for delivery and installation. Removed old refrigerator from motorhome myself. Was assured by Darren there would be no issue with installation of new unit ($1600+ cost). Delivery guts dropped new refrigerator outside front door and took old unit and left. What installation??????? I had to do it myself after paying for it. Lowe's sucks.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Leander, TX?
You can find products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more at Lowe's.
What are the store hours for Lowe's Home Improvement in Leander, TX?
Lowe's is open Monday through Saturday from 6:00 AM to 10:00 PM and Sunday from 8:00 AM to 8:00 PM, with adjusted holiday hours on certain dates.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe’s account. Email updates are sent if your order status changes.
What payment methods does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
Are there installation services available at Lowe's Home Improvement?
Yes, Lowe's offers a variety of installation services including appliances, cabinets, flooring, doors, HVAC, lighting, and more to assist with your home improvement projects.
What are some nearby places to Lowe's Home Improvement in Leander, TX that customers might visit?
Nearby places include Blue Rhino Propane Exchange for propane needs, minuteKEY for locksmith services, and Petco for pet supplies and grooming.
How can nearby businesses like Taco Bell and McDonald's be useful when visiting Lowe's in Leander?
Customers can grab quick meals or snacks at nearby Taco Bell or McDonald's before or after their shopping trip at Lowe's, making your visit more convenient and enjoyable.
If I need automotive care, which nearby places can I visit while at Lowe's?
Firestone Complete Auto Care and O'Reilly Auto Parts are nearby and can assist with tire, repair, and automotive parts needs.
Does Lowe's provide resources for product recalls and safety news?
Yes, recalls and safety news for products sold at Lowe's are posted on the Lowe’s Recalls and Product Safety News page for your convenience.