Extra Space Storage

4.8
448 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 10201 E Crystal Falls Pkwy in Leander, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, wide drive isles, vehicles are allowed in drive-up units, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
10201 E Crystal Falls Pkwy, Leander, TX
78641, United States

Hours

Reviews

4.8
448 reviews
5 stars
416
4 stars
11
3 stars
4
2 stars
3
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Amaris and Tierney providing exceptional service.

Cleanliness

The facility is frequently described as clean and well-maintained, contributing to a positive customer experience.

Accessibility

Many reviews highlight the convenient access to the storage units and the ease of the rental process, both online and in-person.

Rate Increases

Several customers expressed concerns about frequent and significant rate increases, suggesting a need for more reasonable pricing strategies.

Overall Experience

Overall, customers reported high satisfaction with their experiences, recommending the facility for its service and quality.
  • LK
    laura kelly
    Nov 1, 2025
    5.0
    Been here over a year. The facility is always clean and I feel very safe at any hour going to retrieve item.
  • JB
    Jenny Lee Burton
    Oct 30, 2025
    5.0
    Found myself at the storage unit that my family moved my mom’s stuff into with the wrong key. I called the office and explained the situation to the girl in the office and she hooked me up immediately. She emailed me the form to cut the lock off, and I signed it online and she came to the unit and cut the lock off and gave me a new lock. Now that’s 5 star service. I would have been in a serious dilemma if I had to go home and try to find the key that fit that lock. Impossible.
  • SR
    Sheela Bellave Ravindran
    Oct 25, 2025
    5.0
    The facility is well maintained. And the staff especially Samantha helped me get a better pricing. They are very responsive as well. I would recommend this facility for sure.
  • JD
    Janelle Dolphin
    Oct 25, 2025
    5.0
    Customer service is great! Rate increases need to be reasonable or stay the same. Please consider the current economy and support people during these difficult times.
  • MJ
    Madison Jacobs
    Oct 21, 2025
    5.0
    Very clean

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.