Extra Space Storage

4.8
460 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 10201 E Crystal Falls Pkwy in Leander, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, wide drive isles, vehicles are allowed in drive-up units, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
10201 E Crystal Falls Pkwy, Leander, TX
78641, United States

Hours

Reviews

4.8
460 reviews
5 stars
428
4 stars
11
3 stars
4
2 stars
3
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their exceptional customer service, highlighting individuals like Amaris and Tierney for their helpfulness and professionalism.

Cleanliness

The facility is frequently described as clean and well-maintained, contributing to a positive customer experience.

Accessibility

Many reviews noted the convenient access to the storage units and the ease of the rental process, making it a favorable choice for customers.

Rate Increases

Some customers expressed concerns about significant rate increases, suggesting a need for more reasonable pricing adjustments.
  • MM
    Mike Malcom
    Dec 6, 2025
    5.0
    I would recommend to anyone looking for a great customer service person for their business, to go and see if you can hire the lady that works at this place. She was incredibly professional, kind, and went out of her way multiple times to help a friend and I out of a difficult situation. That being said, as far as the rest of the business goes, I have nothing I would complain about. Not being familiar with the price structure of storage space, I can't offer anything there, but the place was clean, with wide drives between units, and the entire lot fenced with my cameras aplent to, for the security door. Opens early at 6 and the keyed gates won't open for you after 10 pm. Safe and easy in and out with parking close to the entrance. All different commonly sized units appeared on the drive through with climate controlled spaces available inside. All in all, quite satisfactory, accept for the lady in the office managing the place. She was one in a million, incredibly calm, cool, and helpful as a pocket on a shirt.
  • MN
    michael newton
    Dec 5, 2025
    5.0
    Would definitely store here again just because of the great customer service by the manager Amaris!
  • MB
    Mark Baresel
    Dec 4, 2025
    5.0
    Went in to discuss a larger unit and was said that I can get a larger unit for cheaper. Sales staff were amazing and very informative. Also helped with the app and setting up.
  • MM
    Maegan
    Dec 2, 2025
    5.0
    I have had no issues during my time as a customer. Recently I called with a few questions about my account and Jose ensured amazing customer service during the call.
  • VW
    Vintage Wicca
    Nov 29, 2025
    5.0
    Management at this Crystal Falls office has gone out of their way to help their customers. 👏👏👏They even helped my dad that only speaks Italian with buying some boxes and he was so thankful that someone mature and educated was willing to assist. Very refreshing after a few encounters at other locations with some petty associates. Thank you Extra Space!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.