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Extra Space Storage
Brand Certified

Extra Space Storage

4.8
(351 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 1972 US-183 in Leander, TX today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, covered loading bay, deliveries accepted, parking spaces, elevator access, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1972 US-183, Leander, TX
78641, United States

Hours

Reviews

4.8
351 reviews
5 stars
332
4 stars
5
3 stars
1
2 stars
2
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Sergio and Neona, for their helpfulness, professionalism, and friendly demeanor.

Cleanliness

The facility received numerous compliments for being clean, well-maintained, and secure.

Rental Process

Many reviews highlighted the smooth and quick rental process, both online and in-person.

Security Concerns

Some customers expressed dissatisfaction with security measures, citing issues with missing items and lack of internal surveillance.

Pricing Issues

Several reviews mentioned unexpected price increases and concerns about unit sizes being smaller than advertised.
  • PC
    Patricia C.
    6 days ago
    5.0
    Extra Space Storage has great customer service. I had questions on some of the services they offered. I called the office and spoke with Preston. He was so helpful and very personable! I am glad I chose Extra Space Storage.
  • JS
    Jaime Salazar
    Feb 19, 2026
    5.0
    Sergio was an amazing advisor. He was very knowledgeable, friendly and informed us about different options which we could choose from. He walked us through the whole process and we decided to lease a unit directly from him. Thank you Sergio for being amazing.
  • MV
    Michael Vasquez
    Feb 18, 2026
    1.0
    If you’re expecting any customer service or transparency from this location, I’d strongly suggest looking elsewhere. My monthly rate jumped from $247 to $315 with no prior notice. So what am I expected to do....move all of my stuff out of my 10x30 unit with a 1-2 day notice?!? On top of that, their app was slow to update, so the new amount didn’t even show up for several days. I checked the app every day for three days to make my payment and never saw the adjusted amount appear. I then had to leave on a business trip and got wrapped up with work. When I finally logged back in on my way home, I discovered a $62 late fee for being just one day late. When I called, the “General Manager” told me I’d had a six-day grace period, but refused to acknowledge that the first three days—when their own system wasn’t showing the updated price—were on me, not them. For context, I had previously paid four months in advance specifically to avoid issues like this. Then out of nowhere, my rate jumped by $68 with zero warning or communication. I don’t have a problem with Extra Space Storage as a company overall, but my experience with this particular location has been extremely disappointing. Between the lack of transparency, the surprise price increase, and the unwillingness to take responsibility, I CANNOT recommend this location to anyone.
  • ST
    speak truth
    Feb 12, 2026
    5.0
    I had such a great experience during a very difficult time trying to get a family member’s vehicle up-to-date since their passing. Sergio was very kind and helpful. He cares about each and every customer. I highly recommend this place.
  • AI
    Alyson Igau
    Feb 3, 2026
    5.0
    Sergio and Preston have provided some of the best customer service! In a world where customers are not always treated with respect, Sergio and Preston go above and beyond. So glad I chose this facility for my extra items.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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