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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in League City, TX, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,653 reviews
5 stars
903
4 stars
353
3 stars
130
2 stars
55
1 star
212
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many employees are praised for being helpful and friendly, there are numerous reports of unprofessional behavior and poor service experiences.
Product Availability
Customers frequently mention that the store has a good selection of products, but there are also complaints about items being out of stock or not available.
Delivery Issues
Several reviews highlight significant problems with delivery and installation services, including delays and poor handling of products.
Store Environment
The store is generally well-organized and clean, but some customers noted issues with the outdoor landscaping and maintenance.
Pricing Concerns
Some customers feel that prices are higher compared to competitors like Home Depot, leading to dissatisfaction.
- JLJim Larsen6 days ago1.0The customer service here has been on the decline for the past six months or so. I prefer Lowe's but an experience with their blinds and the staff cost them a carpet installation sale. We went to another provider for four rooms of carpet not trusting Lowe's to be reliable. They were poorly staffed the morning we went into to finalize a bid on blinds and installation. We waited ten minutes or longer for a clearly overworked carpet sales rep to try and cobble together the sale. During the time he was trying to help us he tried to delegate a simple task to another employee; who was recalcitrant to say the least. It all got tied up with the store assistant manager coming to assist the rep with the sale. We also addressed the recalcitrant employee with the manager; who discreetly indicated he was aware of him; and not in a good way. This is a watershed moment for their customer service decline. We've been ignored when asking for help and have literally had employees turn around and head the other way when we are walking the aisles looking for something. The only sure place to get attention is at the self checkout where their loss prevention teams are on their job. There are other hardware stores, carpet, paint and blinds stores, garden supply centers and lumberyards within reasonable driving distance of my home. The rewards offered by Lowe's don't offset poor customer treatment so we will start using the other resources. This is a shame really because we liked using the convenience of Lowe's. My hope is that this post results in a focused reinvigoration of customer service so everyone benefits from it.
- AHAlexandra HessNov 7, 20251.0Hours need to be updated, drove to a closed store
- BBBuck BOct 29, 20255.0Helpful friendly staff
- HDhandsome doodlesOct 27, 20255.0I have to tell you, I was there the other day at the League city location, and was helped by an associate named Jayce. This guy was freakin' awesome! Jayce could really teach people a thing or two about how to work with customers. Not only was he polite and professional, he was also very knowledgeable about the different departments and products we were inquiring about. Whatever this guy makes, please consider giving him a raise! Yes, he was that good and left an excellent impression on a person that understands how important it is in dealing with the public!
- CBChristopher “Bubba” BrasherSep 16, 20251.0The employee act like they don't want to answer or help out the customer
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in League City, TX offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing essentials, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in League City?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM and on Sunday from 8:00 AM to 8:00 PM. Holiday hours vary; for example, it's closed on November 27 and December 25, 2025.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are provided if your order status changes.
Does Lowe's offer in-store pickup or delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Visa, Mastercard, Discover, Diners Club, cash, and checks as payment options.
Are Lowe's Home Improvement products covered by any safety recalls?
Recalls and product safety news for Lowe’s products are posted on the Lowe’s Recalls and Product Safety News page for customer awareness.
What types of installation services does Lowe's provide?
Lowe's offers installation services for appliances, cabinets, flooring, doors, windows, HVAC, lighting, roofing, fencing, and more to help with your home improvement projects.
Is there a nearby food option where I can eat before or after shopping at Lowe's?
Yes, nearby options include Nathan's Famous - League City for American cuisine, Little Daddy’s Gumbo Bar for Cajun and seafood dishes, and Five Guys for fast food burgers, making it easy to grab a meal during your visit.
Are there any nearby services for personal care close to Lowe's Home Improvement?
Yes, Salon Avenue offers hair removal and hair salon services nearby, and Regal Nails, Salon and Spa provides nail and massage services, which you could visit before or after shopping.
Where can I find banking or financial services near Lowe's in League City?
Nearby financial services include Moody Bank, Wells Fargo Home Mortgage, Fred Loya Insurance, and Jackson Hewitt Tax Service, convenient if you need banking or financial assistance during your visit.