Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a League City, TX Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Feedback on customer service is mixed; while many customers praised helpful and friendly staff, others reported rude or unhelpful interactions.
Product Availability
Customers frequently noted that the store has a good selection of products, but some expressed frustration over items being out of stock or pricing discrepancies.
Delivery Issues
Several reviews highlighted significant problems with delivery and installation services, including damaged items and poor handling.
Store Environment
The store is generally well-organized and clean, but some customers mentioned issues with the outdoor landscaping and overall maintenance.
Employee Knowledge
While many employees were praised for their knowledge and assistance, there were instances where staff seemed untrained or unable to provide help.
AH
Alexandra Hess
Nov 7, 2025
1.0
Hours need to be updated, drove to a closed store
CB
Charlie Brannon
Oct 29, 2025
5.0
Helpful friendly staff
HD
handsome doodles
Oct 27, 2025
5.0
I have to tell you, I was there the other day at the League city location, and was helped by an associate named Jayce. This guy was freakin' awesome! Jayce could really teach people a thing or two about how to work with customers. Not only was he polite and professional, he was also very knowledgeable about the different departments and products we were inquiring about. Whatever this guy makes, please consider giving him a raise! Yes, he was that good and left an excellent impression on a person that understands how important it is in dealing with the public!
CB
Christopher “Bubba” Brasher
Sep 16, 2025
1.0
The employee act like they don't want to answer or help out the customer
KP
Kylee Perez
Sep 14, 2025
1.0
Delivered damaged washer & dryer and then only offered to refund $25. What a joke. Don’t waste your time or money!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in League City, TX offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing essentials, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in League City?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM and on Sunday from 8:00 AM to 8:00 PM. Holiday hours vary; for example, it's closed on November 27 and December 25, 2025.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are provided if your order status changes.
Does Lowe's offer in-store pickup or delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Visa, Mastercard, Discover, Diners Club, cash, and checks as payment options.
Are Lowe's Home Improvement products covered by any safety recalls?
Recalls and product safety news for Lowe’s products are posted on the Lowe’s Recalls and Product Safety News page for customer awareness.
What types of installation services does Lowe's provide?
Lowe's offers installation services for appliances, cabinets, flooring, doors, windows, HVAC, lighting, roofing, fencing, and more to help with your home improvement projects.
Is there a nearby food option where I can eat before or after shopping at Lowe's?
Yes, nearby options include Nathan's Famous - League City for American cuisine, Little Daddy’s Gumbo Bar for Cajun and seafood dishes, and Five Guys for fast food burgers, making it easy to grab a meal during your visit.
Are there any nearby services for personal care close to Lowe's Home Improvement?
Yes, Salon Avenue offers hair removal and hair salon services nearby, and Regal Nails, Salon and Spa provides nail and massage services, which you could visit before or after shopping.
Where can I find banking or financial services near Lowe's in League City?
Nearby financial services include Moody Bank, Wells Fargo Home Mortgage, Fred Loya Insurance, and Jackson Hewitt Tax Service, convenient if you need banking or financial assistance during your visit.