Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Lake Jackson, TX Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,707 reviews
5 stars
862
4 stars
396
3 stars
200
2 stars
66
1 star
183
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are reported as rude or unresponsive.
Product Availability
Customers frequently found the store well-stocked, but there were complaints about specific items being unavailable or orders being canceled without notice.
Cleanliness Issues
The store's restroom conditions received severe criticism, with reports of unsanitary conditions and neglect.
Checkout Experience
Many customers expressed frustration with long wait times at checkout, particularly due to a lack of cashiers and reliance on self-checkout.
Delivery Problems
Numerous reviews highlighted issues with delivery services, including delays and poor communication regarding order status.
- MLMelanie LermaNov 15, 20255.0Always good prices and great discounts for veterans.
- AAAdamOct 26, 20251.0Bathroom cabinets arrived broken the last time I ordered something from it. This time the box my dryer came in was open and a knob was missing. When I went to the store I was told I would have to call the manufacturer and call it a warranty issue. They seemed to put out that I asked them to fix the problem.They created. Maytag did not box up that dryer with the box open and a knob.Missing.
- SPSteve POct 23, 20252.0I stopped in for a plumbing part... John guest fitting and they do not carry them any longer... Went to home Depot and got what I needed.
- CCCar2nerOct 19, 20254.0The store was well stocked, lit and cleaned. Staff helpful but there were not quite enough to take care of all the customers quickly on a Saturday. They did the best they could, graciously. We researched the answers to our questions. We purchased our item and it was delivered the next morning. Very nice.
- GCGator ChrisOct 14, 20255.0They had what I needed.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Lake Jackson, TX?
Lowe's Home Improvement offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What services does Lowe's offer at their Lake Jackson store?
Lowe's provides installation services such as appliance installation, flooring installation, HVAC installation, and many others. They also offer free delivery, free haul away, easy returns, and easy exchanges.
What are the store hours for Lowe's Home Improvement in Lake Jackson?
Lowe's is open Monday through Saturday from 6:00 AM to 10:00 PM and on Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some days closed or having reduced hours.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services at the Lake Jackson location.
How can I check my order status at Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe’s account. Email updates will also be sent if your order status changes.
What nearby places are close to Lowe's that I can visit?
Nearby places include Buffalo Wild Wings for dining, Sleep Number mattress store, and T-Mobile for mobile phone services. These are convenient spots to visit before or after shopping at Lowe's.
Is there a good place to eat near Lowe's Home Improvement in Lake Jackson?
Yes, Buffalo Wild Wings and Johnny Carino's are nearby restaurants where you can enjoy a meal before or after shopping at Lowe's.
Are there any health and wellness centers near Lowe's?
Yes, Bridwell Wellness Center offers massage and chiropractic services near Lowe's Home Improvement in Lake Jackson.
What payment options are accepted at Lowe's in Lake Jackson, TX?
Lowe's accepts various payment options including American Express, cash, check, Diners Club, Discover, Mastercard, and Visa.
How can I contact Lowe's Home Improvement customer care?
You can reach Lowe's customer care by email at customercare@lowes.com or by phone at +1 979-297-9999.