Lowe's Home Improvement

4.1
1848 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Kyle, TX Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
5753 Kyle Parkway, Kyle, TX
78640, United States

Hours

Reviews

4.2
1,690 reviews
5 stars
983
4 stars
369
3 stars
125
2 stars
54
1 star
159

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of employees, with specific mentions of staff going above and beyond to assist.

Curbside Pickup

Several reviews highlighted issues with curbside pickup, including long wait times and problems with order readiness.

Store Cleanliness

Customers consistently noted that the store was clean and well-organized, contributing to a positive shopping experience.

Product Availability

While many customers appreciated the selection of products, some expressed frustration with inventory issues and misleading pricing.

Delivery Issues

Numerous complaints were made regarding delivery delays and poor communication, particularly related to appliance orders.
  • SD
    Sandy Dorsett
    Oct 29, 2025
    5.0
    A great reason to shop at Kyle Lowe's Gayle the mgr. Always walks you to what you are looking for, knows a lot about everything you may need, friendly and helpful. Also has a watchful eye on the store All around a good gal!
  • DG
    Donna Gomez
    Oct 29, 2025
    5.0
    I like looking at the plants they have there
  • JJ
    J
    Oct 3, 2025
    5.0
    I love this Lowe's location. They have been crucial in my DIY journey. They also save me tons of time by using curbside pickup. I buy so much stuff here that I get a lot of coupons and have used their discounts to save so much. Thank you Lowe's and to the great curbside pickup employees here. Y'all rock!
  • ND
    NJ D
    Sep 19, 2025
    5.0
    Nice clean store. Friendly employees
  • DB
    David Britton
    Sep 11, 2025
    1.0
    I orderes tile online. I was told it was ready for pickup. I followed the link in the email to let them know I was on my way. I had planned to use curbside pickup. But, when I tried to check in, The website said it had already been picked up. So, I drove to the store, went in and told them. They made me wait and wait. After half an hour watch four employees chit chat, they still had not readied my order (it was just the tile--nothing else). I had to get a refund because after an hour and a half of driving to the store and waiting, Lowe's was not able to complete the order. This is not the first time I have had a problem with Lowe's. I'm convinced that if I order online, they will do nothing until I am physically in the store and actively waiting for them.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.