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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Kingwood, TX is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
2,921 reviews
5 stars
1,514
4 stars
631
3 stars
263
2 stars
118
1 star
395
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, many customers reported poor service, long wait times, and unresponsive staff.
Product Availability
Customers expressed frustration over product availability and organization, with reports of empty shelves and difficulty finding items.
Delivery Issues
Numerous reviews highlighted significant problems with delivery services, including delays, poor communication, and damaged items.
Store Condition
The store's cleanliness and organization received both positive and negative remarks, with some customers noting a tidy environment while others pointed out disorganization and clutter.
Management Response
Several customers reported dissatisfaction with management's responsiveness to issues, indicating a lack of accountability and support.
- EGEloisa Gonzalez3 days ago1.0Beware of Tattoo Mary in paint.... Horrible attitude, went there to get some paint need it a little advice she didn't want to help, she basically called me a liar when I told her I was waiting for 20 minutes she slammed her hand on the counter when I asked her if we could start the conversation over, she looked me dead in my eyes basically like she wanted to freaking fight me, I've been to this Lowe's several times, when and reported it to a manager because all I wanted was some paint I would not have said anything if it wasn't for the butch attitude that she had, horrible no help at all then when I returned she looked at me and slammed two buckets of paint on the counter!!!!
- APArpit PatelDec 28, 20255.0We had an excellent experience at Lowe’s thanks to Kyle and Michael. They were incredibly patient, knowledgeable, and helpful while assisting us with purchasing several tools for our shed and patio repairs, including a miter saw, nail guns, drills, a post hole digger, and other related tools. They took the time to answer all our questions, explained the differences between the tools, and made sure we selected the right equipment for our needs. Even with multiple items and detailed questions, they never rushed us and remained friendly and professional throughout. Kyle and Michael truly went above and beyond, and their customer service made our shopping experience smooth and stress-free. Big thanks to them and the Lowe’s team
- WRWaylan RhodesDec 22, 20252.0It took four visits before I finally decided to write this review. Beginning in September 2025, I went to Lowe’s on four separate occasions to exchange a propane tank. Each time, getting assistance was extremely frustrating. I waited no less than 30 minutes on every visit, and when an employee finally came out, they neither made eye contact nor spoke to me, and offered no acknowledgment whatsoever. It was clear that helping with propane exchanges was not something employees were interested in doing.
- DDDanielle DeLeonDec 15, 20251.0Literally the worst staff ever. Cannot help you find anything because they’re standing in circles talking to each other even when you ask for help. I asked for help 4 times. No one here has any customer service skills. Edit: Marcos the supervisor saw us looking lost and instantly came to help us! He walked with us to the aisle and stayed with us and helped us figure out how to convert stuff to what we needed. Jackie also came to help us check out since no one was at any of the check out lines. They’re both really cool, super knowledgeable, and the only reason I would come back.
- JGJenica Laurencio GamboaDec 12, 20255.0The best customer service! Ms. Tammy and Mr. Roger truly value their customers and take the time to understand their needs. I had an issue and shared it with them, and they went out of their way to understand the situation and help resolve it. Their patience, professionalism, and genuine care made a big difference. They worked together to address my concerns and fix the issue. Highly recommended
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Kingwood, TX?
You can find a wide range of products including appliances, bathroom supplies and vanities, building supplies, ceiling fans, dishwashers, electrical items, faucets and sinks, fencing, flooring, garden tools, grills, hand tools, hardware, heating and cooling systems, home décor, kitchen products, lawn mowers, lighting, lumber, microwaves, mulch and soil, paint, patio furniture, power tools, refrigerators, plumbing, storage and organization, washers and dryers, water heaters, and windows and doors.
What services does Lowe's Home Improvement offer?
Lowe's offers installation services including appliances, backsplashes, blinds, cabinets, carpet, countertops, decks, dishwashers, doors, garage doors, garbage disposals, generators, gutters, hardwood floors, home accessibility, HVAC, laminate flooring, lighting and ceiling fans, playsets, water heaters, shades, sheds, shower doors, shutters, siding, sinks and faucets, smart home, tile flooring, toilets, vanity, vinyl flooring, washers and dryers, water filters, windows, roofing, fence, and flooring installation.
What are the store hours for Lowe's Home Improvement in Kingwood, TX?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, with specific closures and adjusted times around major holidays.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa as payment methods.
Does Lowe's Home Improvement provide in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe’s account. You will also receive email updates if your order status changes.
Are there nearby places to visit after shopping at Lowe's Home Improvement in Kingwood?
Yes, you can visit nearby places such as Amedeo's Italian Restaurant for dining, Vintage Cuts Barber Shop II for grooming services, or the Dublin Hound Cigars for tobacco products and a casual bar experience. These locations offer convenient options to enjoy after your visit to Lowe's.
Is there a propane exchange service near Lowe's Home Improvement in Kingwood?
Yes, Blue Rhino Propane Exchange is located nearby and can provide propane exchange services conveniently close to Lowe's store.
Where can I get my car cleaned or serviced near Lowe's Home Improvement?
Flagship 494, a car wash and oil change station offering auto detailing services, is located nearby and can help with your car care needs.
What are some food and drink options near Lowe's Home Improvement in Kingwood?
Nearby options include Montana's Saloon, a pub and bar offering a dive bar ambiance, Kingwood Montanas which features a dance club and bar, and Elysian Elixirs Lounge which serves as a coffee shop and pub. These places provide various atmospheres for dining and socializing.