Business Details
About
Rent To Own StoreFurniture Rental ServiceAppliance Rental ServiceElectronics StoreComputer RentalAaron's Inc
Visit our Aaron's store located at 1702 E Central Texas Expy , Killeen, TX, to shop the latest deals on rent to own furniture, washers & dryers, refrigerators, TVs, mattresses, and more with affordable monthly payments. Renting to own with Aaron's is a budget-friendly way to make your space feel like home. Even if your credit isn't the best, Aaron's offers approvals when other stores won't. Renting to own is not credit, and when you rent to own, you avoid large upfront payments by making affordable monthly payments instead. On most products, you can choose a lease ownership plan of 12 months, 18 months, or even 24 months. We want you to choose the best lease ownership plan for you
Location
Hours
Reviews
3.2
157 reviews
5 stars
66
4 stars
19
3 stars
5
2 stars
9
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from management and staff, leading to dissatisfaction and loss of loyalty.
Product Quality
Several reviews mentioned overpriced products and issues with the quality of items received, including damaged furniture.
Communication Issues
Customers expressed frustration with poor communication regarding payment arrangements and delivery schedules.
Positive Staff Interactions
Despite negative experiences, some customers highlighted friendly and helpful staff members who provided good service.
- RPRacer PrismDec 5, 20251.0My household fell into financial hardship around July, and even then we still made payments and extensions whenever we could. Instead of working with us respectfully, the general manager Frank consistently spoke to me with disrespect and zero empathy. Because of how rude he was, I began dealing with Princeton — who was just as unprofessional, if not worse. Both interactions felt hostile, and instead of offering solutions, they escalated situations and talked down to me repeatedly. Rosalyn was the only person in that store who treated me kindly. The most recent incident was the final straw. I told Frank that I understood a payment was needed and that if a return was scheduled, to please leave a door hanger instead of knocking because I work from home and can’t have my dogs going crazy and risk losing my job. He clearly didn’t care. A few hours later, Princeton called and told me to “do the right thing and return the item,” which we aren’t able to do at the moment. He then asked me if I “knew what a charge-off is” and what an “arbitration agreement is,” speaking to me as if I’m uneducated(this might be a hard pill for you to swallow Princeton but financially struggling does not mean someone is uneducated. You don’t know me or what I’m educated on).He even claimed that a judge would “rule in their favor,” which is absolutely not how court works. A judge hears both sides — no one can predetermine that outcome. For the record, I am not even the account holder — I’m a third-party user. So threatening me with court action is completely inappropriate and unprofessional. If they want the product back, they should learn to be respectful from the start. But the managers hide behind phones and talk down to customers because they’ll never be able to handle confrontation face to face and making empty threats is unacceptable and very very unprofessional. Loan/credit card debt collectors are more professional than these people. Until Aaron’s addresses the behavior of their management team, I wouldn’t recommend this location to anyone. And no payment will be made on the product. Why should I pay for disrespectful service I’d rather deal with the courts instead of these uneducated unethical people.
- BNBen NunezOct 19, 20255.0Good got what you need or want
- MVMelvin VierraAug 28, 20255.0Frank and his Staff are great and friendly.
- LRLA TANYA RudulphNov 20, 20195.0Great in Killeen central expw
Frequently Asked Questions About Aaron's
How does lease to own work at Aarons?
Leasing to own from Aaron’s can be a great way to get what you want right now. We offer a simple lease program where you make periodic renewal payments, and if you make all of the lease renewal payments or complete an early purchase option, you will own the merchandise. Leasing is a convenient way to get the items you want without a big upfront payment, using credit, or making a long-term commitment. Aaron’s offers a great selection of name brand products, with affordable payments and flexible choices on how to own your merchandise. Aaron’s provides a rental purchase agreement, lease purchase agreement, consumer rental purchase agreement, rent to own agreement, lease agreement with an option to purchase, or lease as applicable by state. It is not a loan, credit, or financing. While no credit history is required for Aaron’s different digital approval processes, we do obtain information from consumer reporting agencies in connection with your lease application.You will not own the leased merchandise or acquire ownership rights unless you make all your lease renewal payments or exercise an early purchase option. Not all applicants are approved.
What is the process? How do I get started?
Complete an application online at Aarons.com if you would like to shop and lease online, or, if you prefer to shop in store, you can either complete an application in the store or at apply.aarons.com to determine your in-store Leasing Power™ before visiting the store.
What do I need to apply?
When you apply online at Aarons.com you may be asked for the following:
• Name and contact information (address/phone)
• Residence information
• SSN
• Government issued ID
• Income information
• References contact information, if applicable
To apply in-store or find out your in-store Leasing Power™ at apply.aarons.com you may be asked for the following:
• Name and contact information (address/phone)
• SSN
• Government issued ID
• Income information
• Residence Information
• References contact information, if applicable
How long will it take for my item to arrive?
Delivery times vary based on the merchandise selected. The expected delivery time will be displayed during the checkout process. If you have already completed your order, you can find the expected delivery time on the "Aaron's Order Confirmation email".
How will my merchandise be delivered?
Your local store will call you to schedule your free delivery of your merchandise at a time that’s convenient for you.
Can I track the delivery of my item?
After completing your order, we will send you a confirmation email titled "Aaron's Order Confirmation". At the top of that email is a blue "Track Order" button. If you have additional questions, please contact us at 1-888-333-3785.
Will Aaron’s move my merchandise?
Yes! While you are leasing from Aaron’s we will move your merchandise for you provided you are moving within 15 miles of your current residence.
What forms of payment do you accept?
Aaron's accepts cash, checks, money orders, and all major credit cards at most locations.
How does Aaron's Low Price Guarantee work?
If you are ever shopping and see that one of our local competitors has a lease to own deal that's lower than Aaron's, we'll be happy to offer our Low Price Guarantee. Our Low Price Guarantee promises that we'll meet or beat any local rent to own competitor's advertised total cost of lease ownership on the same item or we'll give you $100 in cash! †
What is meant by “no credit needed?”
“No Credit Needed” means that you don’t necessarily need to have any established credit history to be approved for a lease. We do check credit sources; however, we look at many other data points to make a final decision, and we regularly approve customers that other stores won’t, including customers with less than perfect credit or very little credit history.
Do I have to have a local store?
Yes, online leasing is not available in all areas. Your delivery address must be within 30 miles of a participating Aaron's store. To find your local store, please visit our Store Locator. Unfortunately, there are a few areas that we are unable to service. We rely on our stores to make your leasing experience personal and reliable. If there is not a store in your area, we could not provide the red-carpet service that you deserve.
What is Aaron's return policy?
Once your item has been delivered, you can contact your local store to schedule a time for return or pick-up as stated in your agreement. However, you will not receive a refund. But don’t forget about our lifetime reinstatement benefit; you can restart your lease anytime you like on the same or comparable value merchandise (excludes lawn equipment). See a store associate for complete details.
What is Aaron’s EZPay?
EZPay is an automatic payment system where your renewal payment is automatically paid each month, on the date you select, using your debit or credit card, so you never have to worry about missing a payment again. See your local store to sign up.
What is Aaron’s Club?
Aaron's Club is a convenient membership program that protects your lease and gives you great discounts on restaurants, shopping, health and wellness programs and more! Learn more here.
What payment methods does Aaron's in Killeen accept?
Aaron's accepts cash, checks, money orders, and all major credit cards at most locations.
How does the lease to own program work at Aaron's?
Leasing to own from Aaron’s allows you to make periodic payments, and upon completing all lease renewal payments or exercising an early purchase option, you own the merchandise. It's a convenient way to get items without a large upfront payment or long-term commitment.
What do I need to apply for a lease at Aaron's?
You'll need name and contact information, Social Security Number, government-issued ID, income information, residence details, and possibly references when applying either online or in-store.
What are the store hours for Aaron's in Killeen?
Aaron's is open Monday through Thursday from 10:00 AM to 7:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and closed on Sundays.
What types of products can I rent or lease at this Aaron's location?
You can rent or lease furniture including bedroom, living room, dining room, office, kids', and outdoor furniture, along with appliances like washers, dryers, refrigerators, electronics such as TVs and computers, and home theater systems.
Does Aaron's offer delivery and how is it handled?
Yes, Aaron's offers free delivery. Your local store will contact you to schedule delivery at a convenient time, and same-day delivery is available as well.
Can Aaron's move my leased merchandise if I relocate?
Yes, Aaron's will move your leased merchandise for you if you move within 15 miles of your current residence.
What nearby places can I visit before or after shopping at Aaron's in Killeen?
Nearby, you can enjoy dining at restaurants like Golden Corral Buffet & Grill, Hook & Reel Cajun Seafood & Bar, and KPOT Korean BBQ. If you're visiting or need accommodation, hotels such as Days Inn Killeen Fort Hood and Baymont by Wyndham are close by.
How can nearby hotels like Days Inn Killeen Fort Hood and Studio 6 be useful for customers visiting Aaron's?
If you're visiting Killeen to shop at Aaron's, nearby hotels such as Days Inn Killeen Fort Hood and Studio 6 provide convenient lodging options, making it easier to plan your trip and shop comfortably.
Are there local automotive services near Aaron's in Killeen that customers might find useful?
Yes, customers can find automotive services nearby like Rent A Tire Killeen#51, RAW Wheels & Tires, and All American Chevrolet of Killeen for vehicle needs when visiting Aaron's.