Extra Space Storage

4.8
900 reviews
Extra Space Storage

About

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Store your belongings at Extra Space Storage on 1289 FM518 in Kemah, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, RV parking, drive up climate controlled units, golf carts available, military discount, warehouse space available, wide drive isles, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1289 FM518, Kemah, TX
77565, United States

Hours

Reviews

4.8
900 reviews
5 stars
830
4 stars
27
3 stars
10
2 stars
11
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Elijah and Angel, received high praise for their friendliness, professionalism, and helpfulness in assisting customers.

Facility Cleanliness

The storage facility is consistently described as clean, well-maintained, and organized, contributing to a positive customer experience.

Pricing Concerns

Several customers expressed dissatisfaction with sudden price increases after three months, feeling misled about the potential for rate hikes.

Ease of Process

Customers frequently noted the quick and efficient rental process, with many reporting a seamless experience from inquiry to move-in.

Long-term Loyalty

Some long-term customers appreciated the service but expressed frustration over rising rates, indicating a need for better communication regarding pricing.
  • CM
    Cecil Mccullough
    1 day ago
    4.0
    It's a nice place, like most storage units the people working are very rude
  • RP
    Rolo Phillips
    Nov 10, 2025
    5.0
    Without going into great detail, I’ll just say that I was having some issues I desperately needed help with. I have two storage units at the location in Kemah, Tx. Ebony and Heath quickly resolved the issues, made my worries go away, and MADE MY DAY!!! Thank you Ebony and Heath, and all others involved behind the scenes!!
  • DS
    donna stelter
    Nov 7, 2025
    5.0
    Commendations to Heath and Elijah for their outstanding customer service at Kemah Extra Space Storage! Thank you very much!
  • BW
    Bailey Wotipka
    Nov 7, 2025
    1.0
    When first using the facility, our rate was $70. Within a few months, it DOUBLED. After our contract is up we will be switching.
  • LL
    Lance Lewton
    Nov 5, 2025
    1.0
    I’ve been here since before Covid Had my 38 foot travel trailer stolen My rent has doubled I used to pay around $150 per month now it’s over $300 per month It’s crazy how they reward you for being a long-term customer

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.