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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Keller, TX is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,988 reviews
5 stars
1,171
4 stars
440
3 stars
141
2 stars
58
1 star
178
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Product Availability
Customers frequently noted that the store is well-stocked and has a good selection of products, although some experienced issues with specific orders.
Service Issues
Several reviews highlighted significant problems with order fulfillment and delivery, leading to frustration and dissatisfaction.
Store Condition
The store is generally described as clean and organized, contributing to a positive shopping experience.
Mixed Experiences
While many customers had positive interactions, there were notable complaints about poor customer service and management responsiveness.
- HLHarrison Lewis2 days ago5.0Not sure his official job here, but Johnny was extremely helpful with cutting a difficult key. I could tell he was busy but he stopped and gave me a lot of time and help.
- BHBlake Howard2 days ago5.0Most pleasant Lowes I’ve been to in a while. Guys walking around knew what they were talking about and took about 5 seconds for someone to come ask what I needed and took me straight to it.
- JHJeff HartsellDec 21, 20251.0Nice to have an hour of my day waisted because the service desk does not know what the store they work at can and can’t do. Came here to have some boards cut at a 45 degree angle; called first to make sure they could do it. Guess what, they can’t. Do better.
- DFDerrick FauletDec 2, 20255.0I visit a lot of hardware stores because of the work I do, but this particular Lowe’s stands out every single time. The store is consistently clean, organized, and fully stocked, which immediately makes every visit smoother and faster. Whether I’m picking up lumber, electrical materials, paint, or specialty hardware, I can always count on this Lowe’s to have what I need or help me find an exact alternative. What really sets this location apart is the customer service. The employees here actually know the products, understand projects, and are willing to help instead of just pointing. I’ve had team members walk me to the exact aisle, double-check inventory, and even give solid advice based on experience. It’s obvious they take pride in their work and genuinely want customers to succeed with their projects. Checkout is quick, returns are handled professionally, and online orders for pickup are always accurate and ready on time. As a contractor who often works on tight schedules, that reliability means everything. Their Pro Desk is especially on point friendly, knowledgeable, and efficient every time I stop in. Overall, this Lowe’s is the definition of consistent quality. It’s the kind of store you don’t mind driving a little farther to get to because you know the experience will be smooth, the staff will be helpful, and you’ll walk out with exactly what you need. Easily my favorite Lowe’s, and the one I recommend to everyone.
- TFTim FieldsNov 25, 20251.0Don’t spend thousands of dollars at this store! I’ve had an issue now for weeks with a quarter round order and NO ONE seems to be able to get it solved. So I am enjoying a new wood floor with no quartering and guest coming for Thanksgiving (today is the 25th of November and the floor was installed in October). Thanks for nothing Lowe’s management. This Lowe’s Gold Key member will be shopping Home Depot in the future as a regular no key appreciated customer!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Keller, TX?
You can find a wide range of products including appliances, tools, paint, flooring, plumbing supplies, garden equipment, and more from trusted brands like GE, Whirlpool, LG, Samsung, Craftsman, and Dewalt.
What are the store hours for Lowe's Home Improvement in Keller, TX?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday and 8:00 AM to 8:00 PM on Sunday, with special holiday hours on certain dates.
Does this Lowe's location offer pickup and delivery services?
Yes, Lowe's in Keller offers in-store pickup and delivery services for your convenience.
How can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned through your Order History on Lowes.com, and in-store returns require proof of purchase at the customer service desk.
What payment methods does Lowe's Home Improvement accept?
Lowe's accepts various payment options including American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are there any special services offered by Lowe's in Keller?
Yes, they offer services such as appliance installation, flooring installation, cabinet installation, HVAC installation, and more to support your home improvement projects.
What languages are supported at Lowe's Home Improvement in Keller?
The store supports English, Spanish, and offers in-store translation services for other languages.
What nearby places can I visit around Lowe's Home Improvement in Keller?
Nearby you can find Blue Rhino Propane Exchange for propane supply and Minute Key locksmith services. Also, the Highland Oaks Family Dentistry and IHOP restaurant are close by for your medical and dining needs respectively.
How can nearby places benefit me when shopping at Lowe's in Keller?
If you need propane for grilling, Blue Rhino Propane Exchange is nearby. For any locksmith needs, Minute Key and Emergency Locksmith Keller are convenient. After shopping, you can enjoy a meal at IHOP or visit Highland Oaks Family Dentistry for health services.
Are there financial services close to Lowe's Home Improvement in Keller?
Yes, there are ATMs from Bank of America and PNC close to Lowe's in Keller, making it easy to withdraw cash or manage your banking needs while shopping.