Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Keller, TX Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,980 reviews
5 stars
1,166
4 stars
439
3 stars
141
2 stars
58
1 star
176
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly highlighting individuals like Debbie, Dennis, and Steven for their exceptional service.
Delivery Issues
Several reviews expressed frustration with delivery services, citing poor communication and delays in receiving orders.
Product Availability
Customers noted a good selection of products and availability, although some experienced issues with specific items being out of stock.
Inconsistent Experiences
While many customers had positive experiences, others reported significant dissatisfaction with management and customer service, leading to a mixed overall perception.
Store Environment
The store was generally described as clean and well-organized, contributing to a pleasant shopping experience.
- LALisa ArnesenNov 16, 20255.0Great employees with great fullness and helpfulness.
- RYRussell YokeNov 8, 20253.0Good selection! Prices higher than Home Depot. Like Home Depot hard to find someone to help you!
- RFRaul FernandezOct 29, 20251.0Do not use the Lowes install. Nobody communicates and follow up with their install
- GDGwen DouglasOct 23, 20255.0William in Home and Garden Department was so helpful as we searched for several different items for our son ‘s yard. He looks up the items on his phone. He even offered to help us load our items. Great employee. Tarrant Location Thursday October 23
- SASamantha AllenOct 21, 20255.0Steven Harris is the BEST! He helped me execute the most amazing birthday party for my 4 yo son this past weekend. I called the store not even knowing if Lowe's did birthday parties and Steven was so open to the idea from the beginning! He went above and beyond for us and I can't thank him enough. He helped to set up a private area for us, had small tables for the kids to do their DIY kit and even hung string lights! It turned out better than I could have ever imagined! Thank you Steven!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Keller, TX?
You can find a wide range of products including appliances, tools, paint, flooring, plumbing supplies, garden equipment, and more from trusted brands like GE, Whirlpool, LG, Samsung, Craftsman, and Dewalt.
What are the store hours for Lowe's Home Improvement in Keller, TX?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday and 8:00 AM to 8:00 PM on Sunday, with special holiday hours on certain dates.
Does this Lowe's location offer pickup and delivery services?
Yes, Lowe's in Keller offers in-store pickup and delivery services for your convenience.
How can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned through your Order History on Lowes.com, and in-store returns require proof of purchase at the customer service desk.
What payment methods does Lowe's Home Improvement accept?
Lowe's accepts various payment options including American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are there any special services offered by Lowe's in Keller?
Yes, they offer services such as appliance installation, flooring installation, cabinet installation, HVAC installation, and more to support your home improvement projects.
What languages are supported at Lowe's Home Improvement in Keller?
The store supports English, Spanish, and offers in-store translation services for other languages.
What nearby places can I visit around Lowe's Home Improvement in Keller?
Nearby you can find Blue Rhino Propane Exchange for propane supply and Minute Key locksmith services. Also, the Highland Oaks Family Dentistry and IHOP restaurant are close by for your medical and dining needs respectively.
How can nearby places benefit me when shopping at Lowe's in Keller?
If you need propane for grilling, Blue Rhino Propane Exchange is nearby. For any locksmith needs, Minute Key and Emergency Locksmith Keller are convenient. After shopping, you can enjoy a meal at IHOP or visit Highland Oaks Family Dentistry for health services.
Are there financial services close to Lowe's Home Improvement in Keller?
Yes, there are ATMs from Bank of America and PNC close to Lowe's in Keller, making it easy to withdraw cash or manage your banking needs while shopping.