La-Z-Boy Katy

Reviews

• SH

  Stephanie Hein

  Mar 24, 2026
  1.0
  I purchased 2 heavy duty large man recliners, less than a year ago, that were around the $5,000 range. One recliner broke within 2 weeks of having it and the other recliner just broke. Of course La-z-boy no longer has their lifetime warranty, you have to purchase one. Both times I have spoken to the warranty division and they are extremely rude and do not want to help. I am extremely disappointed in the product (which they WILL NOT exchange for something different) and even more disappointed in the customer service. I will not be going back to a company I once loved because their product is way too expensive for them to break so easily.
• PF

  Patrick Field

  Mar 19, 2026
  5.0
  We bought something from La-Z-Boy of Katy during their Grand Opening sales event, and had such a great experience. The store has some really good deals right now, with up to 50% off, and the sales staff is amazing. Everyone was so helpful and easy to work with. We were so happy with our purchase that we’re already going back next week to get a sofa for the living room. Definitely recommend checking them out!