Brand Certified
Lowe's Home Improvement
4.0(2119 reviews)
Certified by Lowe's Home Improvement • Mar 15, 2026
Business Details
9505 Spring Green Boulevard, Katy, TX
77494, United States
Certified by Lowe's Home Improvement • Mar 15, 2026
(346) 307-8193
Certified by Lowe's Home Improvement • Mar 15, 2026
https://www.lowes.com/store/TX-Katy/3306
Certified by Lowe's Home Improvement • Mar 15, 2026
About
Certified by Lowe's Home Improvement • Mar 15, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Katy, TX, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Hours
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
4.0
2,119 reviews
5 stars
1,217
4 stars
365
3 stars
136
2 stars
80
1 star
321
- GJGoose Jarvid6 days ago2.0Painting my sister's house and I took three samples of paint for them to match. They only got one right but I was not allowed to return the two that were not right.
- MGmyra GuzmanMar 12, 20265.0I went in to buy piece of plywood that I had been putting off. I thought I was going to spend a hour between looking for some help but I was surprised when sales associate Joseph came up and offered help. He was very good at getting my plywood cut to the sizes I needed. I was in and out of there in 15 minutes. Great job Joseph.
- MAMohammed AlsheikhFeb 28, 20261.0I bought a mower from them, and they told me they would ship it within two days. Now it has been almost seven days, and the courier keeps pushing back the delivery date. This is horrible. I will never buy anything from them again.
- GGGerald GleasonFeb 18, 20265.0I purchased a disposable trash dumpster here. Fortunately, I asked an Associate where to find this item in the store. He was able to direct me to the exact aisle and bin number to locate my purchase. Self checkout was quick and efficient.
- IAISSA AMRFeb 13, 20261.0A VERY BAD CUSTOMER SERVICE, I PURCHASE APPLIANCES FROM THE STORE AND THEY CHARGE MY CARD 3 TIMES DIFFERENT CHARGES, ONE OF THEM VALID CHARGE AND THE OTHER 2 CHARGES NOT VALID,ONE CHARGE THEY GAVE IT TO ME BACK ON MY CARE AND THE OTHER CHARGE OF $5063.21 THEY CAN'T FIGGER OUT WHERE IS IT, ITS NOT SHOWING ON THERE SYSTEM, ITS A CRAZY, EVERY DAM MANAGER TILL ME A DIFFERENT THINKS, AFTER FEW DAYS, THEY SOW THE CHARGE ON THE SYSTEM AND THEY WERE GOING TO REFUND IT AND THE SYSTEM ITS NOT LETING THEM TO REFUND THE CARD, THEN HE SAID GIVE US COUPLE DAYS, AFTER ONE WEEK I HAVE NOT GOT A REFUND BACK, AND I BEEN FIGHTING WITH THE CUSTOMER SERVICE AND THEY KEEP BUSHING ME TO RAFAEL, THEN RAFAEL HE NEED TO WAIT FOR MATT AND TILL NOW AND I CALL TO ASK FOR MATT YESTERDAY AND HE SAID REAFEL HE WILL TAKE CARE OF IT TOMORROW, AND TILL TODAY I HAVE NOT HEARD ANY THING FROM THEM.......................
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Katy, TX?
Lowe's in Katy offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the operating hours for Lowe's Home Improvement in Katy, TX?
Lowe's is open Monday through Saturday from 6:00 AM to 10:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will be sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Katy?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Can I return or exchange items bought at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned via your Order History, and in-store returns require proof of purchase at the customer service desk.
Are there any nearby places of interest that I can visit when shopping at Lowe's in Katy?
Yes, nearby attractions include the Shoppes at Cinco Ranch I & II shopping and restaurant centers, Thai Cuisine & Ramen King restaurant, and Starbucks coffee shop.
If I need propane for a grill, is there a nearby supplier to Lowe's in Katy?
Yes, Blue Rhino Propane Exchange is close by and can provide propane for your grilling needs.
Are there services nearby for key and locksmith needs while visiting Lowe's?
Minute Key and minuteKEY are nearby locksmith services you can visit for any key or lock needs.
What installation services does Lowe's offer for home improvement projects?
Lowe's provides various installation services including appliances, cabinetry, flooring, blinds, doors, decks, generators, HVAC, lighting, roofing, and more to support your DIY or professional projects.
Brand Certified Facts from Lowe's Home Improvement
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