Store your belongings at Extra Space Storage on 3433 Fry Rd in Katy, TX today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, RV parking, drive up climate controlled units, golf carts available, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Kelsey and Patricia received numerous praises for their exceptional customer service, with many customers highlighting their professionalism, friendliness, and willingness to assist.
Facility Condition
While many reviews praised the cleanliness of the facility, there were significant complaints about the condition of some storage units, including issues with pests and maintenance.
Pricing Concerns
Several customers expressed dissatisfaction with rapid price increases for storage units, indicating a lack of transparency and fairness in pricing.
Employee Recognition
Patricia was frequently mentioned as a standout employee, with customers appreciating her helpfulness, kindness, and attentiveness during their interactions.
IO
Ibrahim Okanlawon
Nov 12, 2025
5.0
Thank you Kelsey!
Customer service was amazing and this storage facility highly recommended and the workers were very professional and knowledgeable.
CB
Charles Brown
Nov 12, 2025
5.0
Kelsey does a great job of not only understanding the customers specific concerns and circumstances, but also showing empathy and grace even with unruly customers, I’ve seen it with my own eyes! Kelsey is truly a cornerstone of this location and I pray that she is shown that appreciation from your corporation.
RR
Reneé Rose
Nov 12, 2025
5.0
Kelsey was amazing !! I really enjoyed her customer service, she was very patient with me & helped me with no hesitation! I would definitely recommend this location ! 5 stars for KELSEY!
RM
Ree Moses
Nov 12, 2025
5.0
I would recommend anyone to come here to Extra Space Storage and store their personal items until they have settled or moved
The property is very well kept, reasonable prices in today's economy for sure and lastly a professional staff. Ms Kelsey was very informative and empathetic towards our situation.Now, I feel worry free and thank you Ms. Kelsey!!
KT
Khadijah Turner
Nov 12, 2025
5.0
I recently visited Extra Space Storage in Katy and I’ve received the BEST help I could get. Thanks to Kelsey, I experienced excellent customer service AND she made the process very simple and easy to understand. If you’re ever looking for low prices and great people to help, come here! And ask for Kelsey specifically!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Katy residents near Westfield, Westfield Terra, Western Pines, and Lake Ridge.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Fry Rd and Morton Rd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the gate access hours for Extra Space Storage on Fry Rd in Katy, TX?
The gate access hours are daily from 6:00 AM to 10:00 PM, Sunday through Saturday.
Does Extra Space Storage offer climate-controlled storage units?
Yes, climate-controlled storage units are available to protect temperature-sensitive items.
Can I store my RV at Extra Space Storage on 3433 Fry Rd?
Yes, Extra Space Storage offers outdoor, covered, and indoor RV storage options with flexible month-to-month leases.
Is drive-up access available at this Extra Space Storage facility?
Yes, drive-up storage units are available, making it easy to move large items directly to your unit.
What payment methods are accepted at Extra Space Storage?
Accepted payment options include American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Are moving and packing supplies available for purchase at Extra Space Storage?
Yes, a variety of moving and packing supplies, including boxes, are available both online and at local facilities.
Where is Extra Space Storage located near in Katy, TX?
The facility is located near the intersection of Fry Rd and Morton Rd, convenient for local residents.
What notable restaurants are near Extra Space Storage for a quick meal?
Nearby dining options include Tastee Buddies, Ritters Frozen Custard, Raw Chef Renee, Hitters BBQ, and Big Burger World, perfect for grabbing a meal before or after your storage visit.
Are there any schools close to Extra Space Storage in Katy?
Yes, nearby schools include McRobert's Elementary, Katy ISD, and Polly Ann McRoberts Elementary School, which might be useful for families visiting the area.
What parks or recreational spots are close to Extra Space Storage?
Ricewood Park is nearby, offering a place to relax or enjoy outdoor activities during your visit to the area.