Store your belongings at Extra Space Storage on 25401 Stockdick School Rd in Katy, TX today! Our large selection of storage units, drive up access, drive up units, electronic gate access, ADA compliant, non climate controlled units available, RV parking, wide drive isles, electricity available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
I am extremely disappointed with the service at Extra Space Storage. I have been trying to reach the manager for over a week because my storage unit gate is stuck and I cannot open the unit.
I have called multiple times, left messages, and sent emails, but no one answers the phone and no one replies. As a paying customer, it is unacceptable to be completely unable to access my own storage unit while receiving zero support from the facility.
Customer service and communication are clearly lacking here. If management cannot respond to urgent issues like a locked or stuck unit, it raises serious concerns about how this facility is being operated.
I hope someone from corporate reaches out immediately to resolve this issue because at this point the lack of response is extremely frustrating
KV
Karla cecilia Diaz valencia
Mar 5, 2026
1.0
Extremely frustrating experience.
If I could give zero stars , I would
I have been unable to access my storage unit for over two weeks and the issue is still unresolved. I spoke with the branch manager hoping to get help, but she has not helped resolve the problem at all.
She gave me her phone number, but my calls are constantly diverted and she does not respond to my messages. I have tried reaching out multiple times with no response.
The most frustrating part is that I have equipment inside my unit that I need for my business. Because I cannot access it, my sales and work have completely stopped — and I am still paying for the unit.
The lack of communication and customer service here is extremely disappointing. I hope management takes this situation seriously and actually addresses how customers are being treated.
AR
Alberto Ramirez
Jan 1, 2026
5.0
Within a year, price of storage almost doubled
MA
mairym aguilar
Mar 6, 2025
1.0
This is the worst storage. They block the entry code for no reason because even my payments are up to date and they are not able to solve the problem and I have to keep paying while they find out what is happening. I have been unable to access my storage for over a month and they have not solved it for me. I called and called to the office and nobody help me. The worst in the world. I do not recommend it.
CT
Cesar Trevino
Dec 7, 2021
1.0
The owner of this place does not pay his workers and still believes that nothing happens. Years later..... Mr M.Jones....
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Katy, Brookshire, Pattison, Cypress, Cinco Ranch, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near Stockdick School Rd and Abbey Manor Ln.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
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