Business Details
About
Furniture StoreHome FurnitureBedroom Furniture StoreMattress StoreOffice Furniture StoreOutdoor Furniture StoreShelving Store
The largest furniture store in the West is now open in Katy, Texas!
Details
- DeliveryAvailable
- Cash onlyNot available
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
3,807 reviews
5 stars
3,175
4 stars
259
3 stars
70
2 stars36
1 star
267
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of sales associates, particularly highlighting individuals like JT and Tony for their exceptional service.
Product Quality
Feedback on furniture quality was mixed; while some customers were satisfied with their purchases, others reported issues with durability and defects.
Pricing
Customers frequently noted the affordability of prices and the value offered, with many stating that the store provided great deals compared to competitors.
Delivery Experience
Delivery service received positive remarks for being prompt and professional, although there were some complaints about mishandling and issues with unpackaged items.
Store Environment
The store was appreciated for its large selection and no-pressure shopping atmosphere, allowing customers to browse comfortably.
- SLSuwen Lin1 day ago5.0Mr Zee is great! He explains everything in details and answers all the questions we have, Also he spent time to help us to find the right furniture. He works very hard! The quality of the furniture is amazing and the price really is the lowest! We are happy to get furniture there and will recommend to others!
- COChoice OkonrendeNov 10, 20254.0Even after I did all the measurements needed for the couch, it was a bit bigger than I thought it would be. What I loved most about my experience with American furniture was the patience and diligence of the movers. They helped me adjust the couch into multiple positions until I was satisfied with how it fit into the living room.
- FRFabiola RangelNov 9, 20251.0Absolute garbage service when picking up furniture, your stuff gets thrown, you get treated in a rude way. When i bought my sectional inside they gave me excellent customer service but unfortuately when i went to pick up my sectional they were extremely rude
- CHCharles HamiltonNov 6, 20255.0I had a fantastic experience at American Furniture Warehouse in Katy! Ken was my salesman, and he did an outstanding job helping me find the perfect sectional. He was friendly, patient, and really took the time to understand what I was looking for. He walked me through the entire store, answered all my questions, and made the whole process enjoyable. The store itself offers great prices and has a very family-friendly atmosphere. Thanks to Ken’s professionalism and attention to detail, I was able to purchase exactly what I wanted at a great value. Highly recommend Ken and the team at AFW Katy!
- GJGuy Grimes, Jr.Nov 3, 20255.0Excellent Service from JT JT at American Furniture Warehouse in Katy has consistently provided excellent customer service. We’ve worked with him on several purchases, including our sofa and bed, and each time he’s made the process easy, professional, and hassle-free. He’s knowledgeable, attentive, and takes pride in making sure everything goes right. If you’re looking for quality service and someone who truly values their customers, JT is the person to see.
Frequently Asked Questions About American Furniture Warehouse
What are the main services provided by American Furniture Warehouse in Katy?
American Furniture Warehouse in Katy offers furniture retail, delivery, installation, and assembly services.
What are the store hours for American Furniture Warehouse in Katy?
The store is open daily from 10:00 AM to 10:00 PM local time.
Where is American Furniture Warehouse located in Katy, Texas?
It is located at 500 Pin Oak Road, Katy, TX 77494, USA.
Which furniture brands does American Furniture Warehouse in Katy carry?
They carry brands like Ashley Furniture, Artisan Home by IFD, American Furniture Manufacturing, Standard Furniture, Lifestyle Furniture, Jackson Furniture/Catnapper, Simmons Beautyrest Company, Sunny Designs, Magnussen, and Pulaski.
Does American Furniture Warehouse provide in-store pickup and delivery options?
Yes, they offer both in-store pickup and delivery services.
What payment methods are accepted at American Furniture Warehouse in Katy?
They accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
Are there any nearby places where customers can enjoy food before or after visiting American Furniture Warehouse?
Yes, nearby food options include Freddy's Frozen Custard & Steakburgers, Tamales Mamá Belen, Tacos Y Tortas Adrian, and Taqueria Aimar, perfect for a meal before or after shopping.
What nearby transit option can help customers reach American Furniture Warehouse?
The nearby Greyhound Bus station offers transportation services, helping customers easily access the store.
Are there any nearby hardware stores customers can visit while shopping at American Furniture Warehouse?
Yes, Ace Hardware and Katy Hardware are nearby, offering complementary home improvement products.
Does American Furniture Warehouse support financing options for purchases?
Yes, financing is available as one of the payment options for customers.