Business Details
About
Furniture StoreHome FurnitureBedroom Furniture StoreMattress StoreOffice Furniture StoreOutdoor Furniture StoreShelving StoreAmerican Furniture Warehouse
The largest furniture store in the West is now open in Katy, Texas!
Details
- DeliveryAvailable
- Cash onlyNot available
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
3,906 reviews
5 stars
3,264
4 stars
262
3 stars
73
2 stars38
1 star
269
What are people saying?
AI-generated from recent customer reviews
Delivery Service
Customers consistently praised the delivery service for being timely, professional, and courteous.
Sales Experience
Many reviews highlighted the knowledgeable and friendly sales staff, particularly mentioning specific salespeople who provided excellent service.
Product Quality
While some customers noted issues with product durability, many others expressed satisfaction with the quality and value of the furniture.
Customer Service
Overall, customer service received mixed reviews, with some praising the helpfulness of staff while others reported negative experiences during pickup.
- DLDebbie Lollar5 days ago5.0David Feliciano was such a great help! Listened to exactly what we were trying to accomplish and helped us navigate directly to items that met our preferences. The large store has a wide collection ranging from very affordable to moderately priced, high-quality items.
- VSvanessa sealesJan 5, 20265.0purchased a news sectional with AFW at the Katy locations and the delivery was stress free AND fast. purchased on Saturday got it Monday!! The delivery guys were super professional and fast. You cannot beat the price at AFW anywhere . Also, ask for a Muhammed, best sales man ever!
- JGJerrica GentryJan 1, 20265.0Carlos and Diego were absolutely fantastic! They delivered our couch all the way to the upstairs room with care and professionalism. Both were incredibly kind, courteous, and respectful of our home. They worked efficiently and made the whole delivery process smooth and stress-free. Highly recommend Carlos and Diego—excellent service!
- HWHelena WilliamsDec 26, 20255.0The service was awesome from the time walking in the store the sales man Ken was awesome, very professional great attitude and very patient. And again the delivery service was fantastic. The window frame time that given was fantastic. They were on it. I’m very happy customer. Now just waiting for my coffee table to b delivered. American Furniture the best.
- DNDanDan NDec 19, 20255.0I have purchased a bedroom set and chairs for my island. The experience went so well I return for a living room set. You can rent their van for a small fee or have it delivered for a small fee as well. I did both and the small delivery fee is the best value in my opinion. Delivery keeps you informed via text messages and phone calls. I got my living room set as promised and the set up was quick. From the sales staff, to the van rental staff, warehouse personnel and the delivery personnel; everyone was polite, professional and very courteous! The furniture quality is fantastic and I will be a returning customer!
Frequently Asked Questions About American Furniture Warehouse
What are the main services provided by American Furniture Warehouse in Katy?
American Furniture Warehouse in Katy offers furniture retail, delivery, installation, and assembly services.
What are the store hours for American Furniture Warehouse in Katy?
The store is open daily from 10:00 AM to 10:00 PM local time.
Where is American Furniture Warehouse located in Katy, Texas?
It is located at 500 Pin Oak Road, Katy, TX 77494, USA.
Which furniture brands does American Furniture Warehouse in Katy carry?
They carry brands like Ashley Furniture, Artisan Home by IFD, American Furniture Manufacturing, Standard Furniture, Lifestyle Furniture, Jackson Furniture/Catnapper, Simmons Beautyrest Company, Sunny Designs, Magnussen, and Pulaski.
Does American Furniture Warehouse provide in-store pickup and delivery options?
Yes, they offer both in-store pickup and delivery services.
What payment methods are accepted at American Furniture Warehouse in Katy?
They accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
Are there any nearby places where customers can enjoy food before or after visiting American Furniture Warehouse?
Yes, nearby food options include Freddy's Frozen Custard & Steakburgers, Tamales Mamá Belen, Tacos Y Tortas Adrian, and Taqueria Aimar, perfect for a meal before or after shopping.
What nearby transit option can help customers reach American Furniture Warehouse?
The nearby Greyhound Bus station offers transportation services, helping customers easily access the store.
Are there any nearby hardware stores customers can visit while shopping at American Furniture Warehouse?
Yes, Ace Hardware and Katy Hardware are nearby, offering complementary home improvement products.
Does American Furniture Warehouse support financing options for purchases?
Yes, financing is available as one of the payment options for customers.