Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Jasper, TX Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,219 reviews
5 stars
674
4 stars
294
3 stars
123
2 stars
43
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported poor service and unhelpful attitudes.
Product Availability
Customers noted that the store generally has a good selection of products, but some experienced issues with stock levels and availability of specific items.
Delivery Issues
Numerous complaints were made regarding delivery services, including delays and unprofessional behavior from delivery staff.
Garden Center
The garden center received positive remarks for its knowledgeable staff and quality plants, making it a highlight for many customers.
Store Cleanliness
The store is often described as clean and well-organized, contributing to a pleasant shopping experience.
- RCRon Cummings4 days ago4.0The staff always speak and are friendly, and help you find things. Cedric provides exceptional consumer service, he performs like a pro when the lines get long he's calm collected and fully attentive to customer needs. Two thumbs up!
- BOBilly Olson6 days ago5.0Help is very knowledgeable on plumbing and electrical
- AFAsil FayeNov 8, 20255.0Mrs. Rachel in appliances is the only reason I'm giving 5 stars she was absolutely amazing last night when we went to purchase a new washer. She was friendly, knowledgeable and helpful. She provided the best customer service we have ever received at this store.
- ANAudrey NelsonOct 30, 20255.0Great experience in the Garden Center! Noel helped me choose plants. Alex helped me load heavy top soil & potting mix. Kempton was so helpful in landscape rock selection, he even loaded up a flatbed cart of stones for me while I ran into the store for a few more hardware and garage storage items. Excellent crew in the garden center, so friendly and knowledgeable!
- ZCZack CooperOct 26, 20251.0Expect incompetence. Over an hour to warranty a tool and no one in the store had credentials to finish the exchange
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Jasper, TX?
You can find appliances, bathroom supplies, building materials, flooring, garden tools, hardware, lighting, lawn equipment, paint, patio furniture, plumbing supplies, tools, windows, and much more at Lowe's in Jasper, TX.
What brands does Lowe's in Jasper carry?
Lowe's carries brands like GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Weber, and many others offering reliable home improvement products.
What are the operating hours for Lowe's Home Improvement in Jasper?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with some holiday hours adjustments.
Does Lowe's offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience at the Jasper location.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account; you'll also receive email updates on your order.
What payment methods are accepted at Lowe's in Jasper, TX?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment options.
Are installation services available at Lowe's?
Yes, Lowe's offers a wide range of installation services including appliances, flooring, cabinetry, doors, HVAC, lighting, windows, and more.
What nearby places can I visit when shopping at Lowe's in Jasper?
Nearby places include the Blue Rhino Propane Exchange for propane needs, Minute Key for locksmith services, and All Hours Fitness for workouts, making it convenient to combine errands with your Lowe's visit.
How can nearby mobile phone stores enhance my shopping experience near Lowe's Jasper?
Stores like Cricket Wireless, AT&T Store, and Verizon nearby offer mobile phones and services, so you can conveniently switch plans or purchase accessories during your Lowe's visit.
What leisure activities can I enjoy near Lowe's Home Improvement in Jasper?
After shopping at Lowe's, you can visit local spots like GameStop for video games, Jasper Nail Spa for relaxation, or Rosewood Baptist Church for community gatherings.