Lowe’s Outlet Store

3.9
804 reviews

About

Appliance StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online at www.lowes.com or at your Irving,United States Lowe’s store today to discover how easy it is to start improving your home and yard today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsNot available

Location

Lowe’s Outlet Store
3500 W Airport Freeway, Irving, TX
75062, United States

Hours

Reviews

3.9
804 reviews
5 stars
427
4 stars
141
3 stars
76
2 stars
39
1 star
121

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, particularly mentioning employees like Bessie and Juan.

Pricing

Customers frequently noted the great deals and economical prices on appliances, although some felt that certain items were not as discounted as expected.

Inventory Issues

Several reviews mentioned a lack of selection and organization in the store, with some customers expressing disappointment in the quality of available products.

Return Policy

There were complaints about the strict no-return policy, especially regarding defective items, leading to frustration among customers.

Store Condition

Feedback indicated that the store was sometimes unclean and disorganized, impacting the overall shopping experience.
  • TC
    Talyia Claypool
    1 day ago
    5.0
    Can’t say enough good things about this place! First I’ll speak about the huge selection of refrigerators. Most are in very good condition…you’ll find only a few are really used. The one I purchased was brand new with no damages…the customer refused it upon delivery and it was sent to the outlet. It retailed for $3,999…I purchased it at 75% off retail. The tag says 50%, but they gave it to me at 75%, which brought it down to $999.85! A steal! Next l’ll talk about the nice people that work here. Viri, Beno, Adan and Chris…some of the nicest, caring people you could ever meet! They sincerely care about their customers…I had an issue with my 1st purchase that was totally my fault, but they still helped me resolve it! Please come here before spending all your money at the store! Wonderful selection and great people!
  • BD
    Ben Dover
    2 days ago
    5.0
    I was help by heydy of the associated in Lowe's i love her customer experience she’s super friendly and lovely j wish they were more associate like her .
  • I6
    I S S A M 6
    Nov 15, 2025
    1.0
    Pure, trash and leftover from other Lowes Prices are not competitive and your local store on sale has better prices. So my advice shop your local store first with a local support and a nice expert advisors on sites
  • MD
    Misael Diaz
    Nov 8, 2025
    4.0
    This is a good place to find good appliances at a good price and their service is good. Please change the hours of operations on your profile. Online it says that you are open until 9pm, we drove almost an hour to bring a return, only to find out that you were closing at 8pm. Please keep giving us good service and change the information on your profile. While writing this review outside your door, 4 other families came and the same thing happened to them. Please update the info. Thank you!
  • MG
    Melanie Gibson
    Nov 2, 2025
    5.0
    This outlet is great. I have used it twice; good prices and delivery/haul away service. Viri is awesome; she helped us find a great deal on an appliance and made sure the transaction was seamless. I hope I don’t have to replace another appliance soon but when I do I’ll use the Lowe’s outlet.

Frequently Asked Questions About Lowe’s Outlet Store

What products can I find at Lowe's Outlet Store in Irving, TX?

You can find a wide range of products including appliances, bathroom items, building supplies, electrical, flooring, hardware, heating & cooling, home décor, kitchen items, ceiling fans, lighting, outdoor goods, paint, plumbing, storage & organization, tools, windows & doors.

What services does Lowe's Outlet Store offer to customers?

Lowe's offers services such as bathroom remodels, cabinet install, carpet install, decking install, door install, flooring install, garage door opener install, kitchen remodel, paint color matching, delivery services, and in-store consultation and design, among others.