Extra Space Storage

4.8
802 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1509 W Airport Fwy in Irving, TX today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, wide drive isles, vehicles are allowed in drive-up units, Wifi available, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1509 W Airport Fwy, Irving, TX
75062, United States

Hours

Reviews

4.8
802 reviews
5 stars
729
4 stars
34
3 stars
8
2 stars
5
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Treniece and Gabby, for their helpfulness, friendliness, and professionalism.

Facility Condition

The facility is generally reported as clean and well-maintained, although some customers experienced issues with water leaks in their units.

Pricing Concerns

Several reviews mentioned dissatisfaction with frequent price increases, leading to concerns about affordability.

Mixed Experiences

While many customers had positive interactions, there were isolated reports of unwelcoming staff and negative treatment.
  • DH
    Danielle Hedrick
    2 days ago
    5.0
    Service was great. I was helper by Christian. He was really knowledgeable and had an answer to all my questions.
  • CP
    christy perry
    4 days ago
    1.0
    This place is a joke. This manager had it out for me from day one. She is rude and aggressively searches for reasons to throw people out. You shouldn't rent here anyway because it's not secure at all. Lots of thefts. The mgr threw me out and accused me of living there when in fact she has 50 people that stay there at night when she leavea and pay no rent. I paid extra for 24 hour access due to the nature of my job and after a week revoked it without any justification. I heard she revoked everyone's 24 hour access because she didn't like it. Well I suggest you don't charge people for it and advertise it. Whoever owns this place needs to get her under control before he gets himself sued. Ridiculous.
  • ED
    edgar dominguez
    Dec 9, 2025
    5.0
    Very helpful, as always.
  • RG
    Rosalind Griffin
    Dec 3, 2025
    5.0
    Thank you Christian for your help today! ! I appreciate your prompt attention to my need and situation!
  • AA
    Ariel Arnold
    Dec 3, 2025
    5.0
    Christian was great help and walked me through everything!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.