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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Hurst, TX, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,980 reviews
5 stars
1,135
4 stars
433
3 stars
156
2 stars
57
1 star
199
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, many customers report poor service, lack of assistance, and rude behavior from staff.
Product Availability
Customers appreciate the variety of products available, but there are frequent complaints about items being out of stock or discrepancies in pricing.
Store Conditions
Several reviews mention cleanliness issues and the presence of pests, which negatively impacts the shopping experience.
Management Issues
There are numerous complaints regarding management's responsiveness and handling of customer concerns, leading to frustration among shoppers.
Positive Employee Recognition
Certain employees received high praise for their exceptional service, indicating that there are standout staff members who enhance the customer experience.
- VLVintage༒ Lahni2 days ago5.0I want to give a huge shout-out to STEPFON at the returns counter in Hurst location! He’s hands-down the most perfect service staff member I’ve ever encountered. From the moment I walked up, I was met with a smile and a helpful attitude. Stepfon went above and beyond to make sure everything was taken care of correctly. I came in with a very messy situation involving a purchase and refund process that had been handled incorrectly by another staff member, but Stepfon handled it with absolute grace. Even though the situation was a headache, he remained super patient and didn't show the slightest bit of frustration or discomfort. He stayed focused, fixed the errors, and made sure I walked away happy. It’s rare to find someone who stays that calm and helpful when cleaning up a difficult mistake. Lowe’s is lucky to have someone of this caliber— STEPFON! Thank you for making a stressful situation so much easier!
- DMDaniel Menting6 days ago1.0Do not buy any kobalt lawn equipment, I had a pole saw piece stop working from a issue with the connections, went to exchange it just to be told by someone that couldn’t talk straight tell me their isn’t any kind of warranty on their”lawn” equipment when it even says in the instructions if there is an issue bring it to the store. Will not be using this location or maybe even Lowe’s anymore as a whole. not to mention I also have the receipt still as well…
- DLDavid LermaDec 31, 20255.0Great service, customer care she was very knowledgeable 10 out of 10.
- SJStephanie JohnsonDec 11, 20255.0My Lowes, Precinct Line Road. Damien, Adrian, AJ, Tami, Mike, Jenni, Tammi. This team is amazing the customer service the attention to my family's needs and helps the honesty in their knowledge of what they did didn't know the ability and ease to find someone who did so they could help us make a good buying decision w/ Generator Purchasing electrical extensions due to oncors power outage situation that effected 21 people for a whole day so we didn't loose our freezer full of food. Super important to recognize those to help and make positive impacts enough for me to write this. Js
- PPPrasanna PantaNov 25, 20251.0Here to report on racist behavior by an employee named “Elijah”. I was there shopping for a Fan but was having hard time finding it so i went to the nearest associate i could find and there he was helping a white couple, i waited there and he was nice and polite with them but when i greeted him he doesn’t respond and instead gives me smirk face with genuine hate in his eyes for some reason. I still told him that i was looking for that one type of fan and he replied saying that he was busy like he was on vacation and just walked away. He obviously wouldn’t have said that if it was a white costumer but since i am not white he had to showcase his Neo-nazi behavior. Wow what a service Lowe’s. Never visiting again.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Hurst, TX?
You can find appliances, bathroom supplies, building materials, paint, tools, flooring, outdoor furniture, gardening equipment, and much more at Lowe's Home Improvement.
What are the store hours for Lowe's Home Improvement in Hurst, TX?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with some holiday hours varying.
Does Lowe's Home Improvement offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I find a product online at Lowe's?
You can search for products online using keywords, Lowe's item numbers, brand names, or manufacturer's model numbers, or browse by department on their website.
What brands are available at Lowe's Home Improvement?
Lowe's carries trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler, Kobalt, and many others.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What installation services does Lowe's offer?
Lowe's provides installation services for appliances, flooring, cabinets, doors, lighting, HVAC, generators, and many more home improvement needs.
Can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned through the Order History; in-store returns require proof of purchase at customer service.
What nearby restaurants can I visit before or after shopping at Lowe's?
You can enjoy nearby dining options like Raising Cane's Chicken Fingers, Chick-fil-A, Rosa's Cafe, Rusty Taco, Salad and Go, and Cicis Pizza.
Are there any nearby services like medical care or banking close to Lowe's Home Improvement in Hurst?
Yes, nearby services include CareNow Urgent Care, Total Foot and Ankle Care, Excel Urology, and Bank of America ATM for your medical and banking needs.