Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Humble, TX Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
1,708 reviews
5 stars
866
4 stars
357
3 stars
133
2 stars
89
1 star
263
What are people saying?
AI-generated from recent customer reviews
Customer Service Issues
Numerous reviews highlighted poor customer service experiences, including unhelpful staff, long wait times, and rude interactions.
Product Availability
Customers frequently reported issues with product availability, including incorrect pricing and stock discrepancies.
Cleanliness and Organization
The store was generally noted for being clean and well-organized, with some customers appreciating the layout.
Helpful Employees
While many reviews mentioned negative experiences, there were also positive mentions of specific employees who provided excellent assistance.
Delivery and Order Issues
Several customers expressed frustration with delivery delays and problems with order fulfillment, leading to dissatisfaction with the overall service.
- ATAnthony TrutmanNov 12, 20251.0Before my complaint I would encourage you to go to the KINGWOOD Lowes on hwy 59 or just Go to Home Depot. This was the second experience with lowes employees that I felt was terrible. Around 7:45- 7:50 pm I ordered a dishwasher to catch one of the recent deals and figured curbside pickup would make things a bit easier for me. I knew it was a bit late but figured after going to another store it would be ready. Well, we went to the store after about 40min to show my wife the appliances we ordered in person and to burn some time. When I got to the store I went to customer service to ask if it was possible to turn my order into a pick up or if I could just get them to drop it to the floor so I could bring it out of the store myself once we were done looking around/shopping once we were ready if the order wasn't ready. The employee did not answer my question or attempted to but instead she let me know since it was still in the curbside cue that "...it would get pulled and I would get notified when it was ready." with clearly apathetic attitude and body language. So, I returned around 9:20, after not seeing anyone in the curbside parking lot but my car alone since I arrived. So, I went to ask the same female worker from before and she brushed me off and pointed me to customer services since she wasn't there. Once there the new young lady said they let everyone in the storage and receiving areas leave around 9pm so there was more than likely no one who "could" get the machine for me. She then proceeded to call around and then told me that someone said that they would try to locate the product for me. So I wait until 9:45 trying to be patient and graceful about it only to be told that even though there were people working on pallets in the back that they couldn't make time to get my order and that this was due to them being short staffed in general. To be clear, my job could've been accommodated and completed before 9pm when I got there but I was brushed off. This was by far the WORST customer service experience I have ever had in my life that I can remember. There is no way that you can tell me that even though you had workers there that they couldn't accommodate someone I this way when there was still time to make the change. I would encourage you to go to the KINGWOOD Lowes on hwy 59 or just Go to Home Depot. This was the second experience with lowes employees that I felt was terrible. the first was with my almost 70yr old Dad while trying to by large pieces of wood and not even being offered help with it at the register while listening to the young cashier talk to some guy about some experience he had with a female while having customers right next to him. The whole time, ...never offered any help to me or my father out of consideration. On THE CLOCK! They don't want to work or they hate that environment at that Job.
- JGjohnny guilloryNov 3, 20255.0Set up the way you expect. The people working there don't seem to mind to help.
- JDJohn Doe (The Tone Doctor)Oct 31, 20251.0They will not honor advertised sale prices. Go to Home Depot instead. 100%
- MMMickey MartinOct 29, 20251.0Had to wait almost 20 minutes for someone to locked cabinet for smart thermostat
- STS Toruno TOct 12, 20252.0We were trying to find the right paint for an accent wall. We waited over 30 minutes and no one came to that department to attend us, then we decided to just buy one that was marked down since we were gonna try a wall to see if we would like it and when we were checking out, we waited another 10 minutes because the pain was not scanning… the manager had to come and help. Not so friendly staff either.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Humble, TX?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, paint, patio furniture, tools, flooring, plumbing, lawn and garden equipment, and more.
What are the store hours for Lowe's in Humble, TX?
Lowe's Humble store is open Monday to Saturday from 6:00 AM to 10:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's offer pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customers.
How can I track or check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account, where you'll also receive email updates.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts payments via American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any professional installation services available at Lowe's?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinets, lighting, HVAC, roofing, and more.
What languages are supported in-store at Lowe's in Humble?
Lowe's supports English and Spanish, with translation services available for other languages in-store.
Where is Lowe's Home Improvement located in Humble, TX?
Lowe's is located at 7355 FM 1960 Road East, Humble, TX 77346, USA.
What nearby places can I visit around Lowe's in Humble, TX?
Nearby, you can visit Kohl's for shopping, IHOP or Raising Cane's for dining, and the Rowland School of Ballet for educational activities.
How can nearby businesses like minuteKEY and Atascocita Patio & Fence Co. complement my visit to Lowe's?
minuteKEY offers key and locksmith services, while Atascocita Patio & Fence Co. provides home improvement and fence solutions, both complementing your DIY and home projects from Lowe's.
Are there dining options near Lowe's Home Improvement in Humble to consider before or after shopping?
Yes, nearby dining options include IHOP for breakfast and brunch, Raising Cane's for fast food chicken, Taco Cabana for Mexican cuisine, and Chili's Grill & Bar.