Lowe's Home Improvement

3.8
1896 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Humble, TX, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
7355 FM 1960 Road East, Humble, TX
77346, United States

Hours

Reviews

3.9
1,727 reviews
5 stars
876
4 stars
357
3 stars
134
2 stars
94
1 star
266

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service experiences, including unhelpful staff, long wait times, and rude interactions.

Product Availability

Customers frequently reported issues with product availability, including out-of-stock items and miscommunication regarding orders.

Store Cleanliness

The store was generally noted to be clean and well-kept, contributing positively to the shopping experience.

Staff Assistance

While some customers praised helpful employees, many expressed frustration over the lack of available staff to assist when needed.
  • DW
    Desiree Walker
    4 days ago
    2.0
    Over $200 for 14 items! 14 items! Also, when we asked for help for what color paint should match our wall for touch ups because it’s not that many variety of brands on the walls there. We were asked do we have a sample of something to match the color. We showed the picture on our phone of the wall. They need another sample to match the color. I asked like what? Just a sample of something so he won’t give me the wrong color. So, I said you want me to take a piece of my wall off to give to you or something? We didn’t our best with whatever sample we got. Then another worker helped us at self checkout. We asked about military discount and that was it. He gave us the discount and took the liberty to ring us up. I thought he was being a gentleman until he started throwing items across the buggy towards the stand after he ringed the items. I felt disrespected because we didn’t asked for help, while other customers that needed assistance stood around waiting. For over $200, never again here. One and done.
  • KK
    KKJ
    4 days ago
    1.0
    I will never ever shop at any of these stores again. Horrible customer service. The store manager Raj was no help what so ever. Be watching for me on social media. I will be spreading the truth far and wide.
  • AM
    A. M
    6 days ago
    2.0
    Came to Lowe’s looking for light fixtures. Could not find anyone to help locate the lights I picked out from the display. Waited at least 20 minutes for a sales associate and no one ever came . Ended up leaving with no lights .
  • SG
    Sammy Gregg
    Dec 29, 2025
    3.0
    I was very disappointed in the service I received from Lowe's today
  • DC
    Donovan Culley
    Dec 27, 2025
    2.0
    Always 2 stars. Had to wait 40 minutes because everyone in lumber went to lunch at the same time. None of the employees have any experience. Its like talking to a millennial rock.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.