Find everything you need for home upgrades at Lowe’s in Humble, TX, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Numerous reviews highlighted poor customer service experiences, including unhelpful staff, long wait times, and rude interactions.
Product Availability
Customers frequently reported issues with product availability, including out-of-stock items and miscommunication regarding orders.
Store Cleanliness
The store was generally noted to be clean and well-kept, contributing positively to the shopping experience.
Staff Assistance
While some customers praised helpful employees, many expressed frustration over the lack of available staff to assist when needed.
DW
Desiree Walker
4 days ago
2.0
Over $200 for 14 items! 14 items! Also, when we asked for help for what color paint should match our wall for touch ups because it’s not that many variety of brands on the walls there. We were asked do we have a sample of something to match the color. We showed the picture on our phone of the wall. They need another sample to match the color. I asked like what? Just a sample of something so he won’t give me the wrong color. So, I said you want me to take a piece of my wall off to give to you or something? We didn’t our best with whatever sample we got.
Then another worker helped us at self checkout. We asked about military discount and that was it. He gave us the discount and took the liberty to ring us up. I thought he was being a gentleman until he started throwing items across the buggy towards the stand after he ringed the items. I felt disrespected because we didn’t asked for help, while other customers that needed assistance stood around waiting. For over $200, never again here. One and done.
KK
KKJ
4 days ago
1.0
I will never ever shop at any of these stores again. Horrible customer service. The store manager Raj was no help what so ever. Be watching for me on social media. I will be spreading the truth far and wide.
AM
A. M
6 days ago
2.0
Came to Lowe’s looking for light fixtures. Could not find anyone to help locate the lights I picked out from the display. Waited at least 20 minutes for a sales associate and no one ever came . Ended up leaving with no lights .
SG
Sammy Gregg
Dec 29, 2025
3.0
I was very disappointed in the service I received from Lowe's today
DC
Donovan Culley
Dec 27, 2025
2.0
Always 2 stars. Had to wait 40 minutes because everyone in lumber went to lunch at the same time. None of the employees have any experience. Its like talking to a millennial rock.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Humble, TX?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, paint, patio furniture, tools, flooring, plumbing, lawn and garden equipment, and more.
What are the store hours for Lowe's in Humble, TX?
Lowe's Humble store is open Monday to Saturday from 6:00 AM to 10:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's offer pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customers.
How can I track or check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account, where you'll also receive email updates.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts payments via American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any professional installation services available at Lowe's?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinets, lighting, HVAC, roofing, and more.
What languages are supported in-store at Lowe's in Humble?
Lowe's supports English and Spanish, with translation services available for other languages in-store.
Where is Lowe's Home Improvement located in Humble, TX?
Lowe's is located at 7355 FM 1960 Road East, Humble, TX 77346, USA.
What nearby places can I visit around Lowe's in Humble, TX?
Nearby, you can visit Kohl's for shopping, IHOP or Raising Cane's for dining, and the Rowland School of Ballet for educational activities.
How can nearby businesses like minuteKEY and Atascocita Patio & Fence Co. complement my visit to Lowe's?
minuteKEY offers key and locksmith services, while Atascocita Patio & Fence Co. provides home improvement and fence solutions, both complementing your DIY and home projects from Lowe's.
Are there dining options near Lowe's Home Improvement in Humble to consider before or after shopping?
Yes, nearby dining options include IHOP for breakfast and brunch, Raising Cane's for fast food chicken, Taco Cabana for Mexican cuisine, and Chili's Grill & Bar.