The Maids of West Houston

The cleaning service from The Maids is here to help. To allow us to be most efficient, it is helpful if you pick up toys, laundry, household items and clutter before the team arrives. This allows us to move through your home more quickly, which can lessen the cost. Please put away any important documents and valuables. No worries though, we’re ready to tackle messes, and will neatly pile and arrange any items left on floors or furniture.

Call us within 24 hours and we will re-clean the area, free of charge.

No. We handle all worker’s compensation and insurance.

None. The Maids will arrive at your home in one of our branded company cars with our own cleaning products and equipment.

If your appointment falls on a holiday, we will speak to you in advance to make arrangements to clean your home on another day that same week.

Modifying your schedule is easy. There’s no question that life can be unpredictable. But, you’ll never need to worry when something unexpected arises. If you have to change a cleaning date, just let us know as soon as possible. We do appreciate notification at least 24 hours in advance.

Yes. We have the best-available insurance, including liability, crime and employee accident coverage that includes your home, our team members and The Maids. We can even send you a certificate validating our insurance.

Yes. We comply with the Immigration Reform and Control Act (IRCA) and verify that employees are authorized to work in the United States. All of our employees must fill out an I-9, the employment eligibility verification form and provide necessary eligibility documents, before starting work.

There is no need to tip team members, as they are paid employees of The Maids. However, if you are thrilled with our service, it is acceptable to tip.

We love pets and will be very careful around them. Please let us know in advance what kind of pets you have so we can take care to not startle them or accidentally let them outside. We also ask that you secure them as appropriate in case visitors make them nervous.

To achieve the cleanest, healthiest environment for your home, The Maids utilizes our 22-Step Cleaning Process to provide homes a deep clean. In addition to cleaning all the areas in your home you'd expect, during the first clean, The Maids will damp wipe your baseboards, windowsills and door ledges – removing the dust and grime buildup. The Maids will vacuum and disinfect all registers and vents, as well as edge all rooms with the vacuum. We will vacuum floor to ceiling in the corners of each room we clean and corner to corner along the tops of the walls to remove any cobwebs and dust. Team members will spend extra time in the kitchen and the bathrooms to clean away scale and soap buildup on the first visit. We clean the kitchen floor, bathroom floors and the entry foyer. We use proprietary products and HEPA-filtered vacuums to remove allergens out of the air and furniture, as well as cleaning on top of appliances.

We make every effort to have the same team clean your home each visit. Occasionally, there may be a change in a team member due to illness, vacations and staff changes. The Maids' team leader's job is to learn your home, be familiar with it and to train the other team members how to deliver the quality that you expect.

Absolutely! Each of our team members completes an extensive training period before stepping foot in a client’s home. We have a lot invested in our teams and it shows in every clean. Training is ongoing as new products and methods emerge in the market. Each team includes a working team leader who supervises on site and completes a quality check throughout the service. A field manager may periodically visit your home while your team is cleaning. Field managers also perform quality checks to ensure you receive the best possible service.

Each office offers various forms of payment options, which may include credit card, ACH, check, or cash.

The Maids of West Houston operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

Prices depend on the service plan and your home's size. Sales consultants provide a free, no-obligation estimate over the phone or through the website anytime.

It's your choice. Many customers provide a key, a code, or access instructions. Keys are securely stored and managed by the company.

To help the team be efficient, please pick up toys, laundry, clutter, and store valuables and important documents.

Notify the company within 24 hours and they will re-clean the missed area free of charge.

No. The Maids arrive with all necessary cleaning products and equipment in branded company cars.

Yes. The company handles all worker’s compensation and insurance for their employees.

You might enjoy visiting Texas Custom Spice Company for specialty groceries or Sarita's Bakery & More for Salvadoran and Latin American treats nearby.

Yes, Pet Floors of Texas offers home improvement and carpet services, and Lone Star Pool Management provides pool cleaning and maintenance near The Maids of West Houston.

You can try Deen's Broast Grill & Beyond, Big Ben's Pizzeria, or Outlaw Country bar and restaurant for diverse dining experiences near The Maids of West Houston.