Platinum Pools builds swimming pools that people enjoy, more than maintain. When we build a swimming pool, we remember one thing: you as a consumer may not know much about the mechanics of a pool. The knowledgeable staff at Platinum Pools teaches each customer about swimming pool construction, ownership and which corners not to cut. When Platinum builds a pool, we build it right the first time, with hydraulics, maintenance and safety in mind, and special items included as standard. We pride ourselves in building one of the easiest to maintain, most economical, and safest pools in the industry- and we do not charge more to build it right. As our slogan says, "We can prove the difference" and we do.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.