Brand Certified
Lowe's Home Improvement
3.9(2597 reviews)
Certified by Lowe's Home Improvement • Apr 05, 2026
Business Details
2610 Kirkwood Drive, Houston, TX
77077, United States
Certified by Lowe's Home Improvement • Apr 05, 2026
(281) 920-5660
Certified by Lowe's Home Improvement • Apr 05, 2026
https://www.lowes.com/store/TX-Houston/1131
Certified by Lowe's Home Improvement • Apr 05, 2026
About
Certified by Lowe's Home Improvement • Apr 05, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Houston, TX is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Apr 05, 2026
Hours
Certified by Lowe's Home Improvement • Apr 05, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
3.9
2,597 reviews
5 stars
1,362
4 stars
525
3 stars
237
2 stars
97
1 star
376
- HMHoward MurrayApr 2, 20265.0Great place to shop good energy and vibes from the crews there.
- JBJeff BMar 30, 20261.0What an absolute waste of time. I went in for a product that had a large quantity in stock, only to find that it was not where it was supposed to be. Asking the Pro Desk, they called over the PA for assistance on the aisle which never came. I wasted 30 minutes trying to get help, almost an hour total. When I went back to the Pro Desk I was directed to customer service. At that point I knew that no one was willing to help me locate the item. Due to this store's terrible inventory control, stocking procedures, and customer service I will be taking my pro needs across the street to another store. Thank you for wasting my time.
- VHVicki HutnikMar 24, 20265.0I always find what I need here. Whether it’s for my plants or home. The staff is always friendly and ready to help.
- SAShafiqul AbedinMar 5, 20261.0This is worse and very sad that a lady took my cart away from me because I had four bags of black kowmenure one pine bark and one bag of peat moss and one lime plant . I was looking for fertilizers but when i returned I realized my cart has been removed from where I left it. Every year around this time I visit this Lows for my garden and backyard.. Matter of fact all bags were opened and laid out on the ground. One employee was helping me out because I am 71 years old and March 6 is my birthday. Wednesday and Thursday is my day off, as of my birthday gift to my backyard and my garden I was trying to make myself happy and busy on my birthday. The lady made me very uncomfortable and told me that I couldn’t get 50 percent off none of this bags, people tears that bags and asked for discount. I felt like I had done something wrong and begged for help from them to make me rich. I leave in sugar land for 25 years in my own house. I don’t think I need to drive all the way to kirkwood and Westhimer to receive this kind of behavior from your employees. 22 workers working for me in my workplace where I work. I don’t say anything and feel guilty to drive all the way. I am very sorry if I have been done any wrong to buy product from Lows . Shafi. Restaurant manager for 43 years.incident time is between 5/6 pm . It is very disappointing and disrespectful to an older censor citizen.
- MHMohammed HamidaMar 2, 20265.0I had a great experience at Lowe’s. The store is clean, well organized, and easy to find everything I need for my project . The staff were friendly and helpful, and they took the time to answer my questions. and there’s a good variety of tools and materials. I’ll definitely be coming back for my future projects!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Houston?
You can find a wide range of products including appliances, bathroom supplies, building supplies, electrical items, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing, tools, and more.
What are the store hours for Lowe's Home Improvement in Houston?
Lowe's is open Monday through Saturday from 6:00 AM to 10:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, so please check in advance.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are there any installation services available at Lowe's?
Yes, Lowe's offers a variety of installation services including appliances, flooring, lighting, doors, cabinetry, HVAC, roofing, and more.
What nearby places can help customers access Lowe's Home Improvement?
Nearby locksmiths like minuteKEY and Minute Key can assist if you need keys or lock services before visiting Lowe's.
What nearby dining options are available near Lowe's Home Improvement in Houston?
Customers can enjoy meals at nearby fast-food restaurants such as McDonald's, Carl's Jr., and Slim Chickens before or after shopping at Lowe's.
Are there any health and medical facilities near Lowe's Home Improvement?
Yes, facilities like HOPE Clinic, Labcorp, and TMD Clinic are nearby for those who may need medical services around their visit.
How can I contact Lowe's Home Improvement customer care?
You can reach customer care at customercare@lowes.com or by calling the main phone number +1 281-920-5660.
Brand Certified Facts from Lowe's Home Improvement
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Certified April 05, 2026Yext Knowledge Graph
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