Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the business hours for US Storage Centers on weekdays?
US Storage Centers is open Monday through Friday from 9:30 AM to 6:00 PM.
Is US Storage Centers open on Sundays?
No, US Storage Centers is closed on Sundays.
What are the gate access hours at US Storage Centers?
Gate access is available daily from 6:00 AM to 10:00 PM.
What items are prohibited from storage at US Storage Centers?
Prohibited items include liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact the facility if you have questions about specific items.
Do I need to sign a long-term lease at US Storage Centers?
No, storage units are rented on a month-to-month basis with no long-term obligations.
How can I pay for my storage unit?
Payments can be made in person, online, by phone, or via mail. Automatic payments are also available. Accepted forms include checks, cash, VISA, Mastercard, cashier's checks, and money orders.
Can I reserve a storage unit online at US Storage Centers?
Yes, you can rent or reserve your storage unit online anytime via their website, with no credit card holds required for reservations.
Are there nearby accommodations if I'm visiting US Storage Centers from out of town?
Yes, the DoubleTree by Hilton Houston Hobby Airport is nearby and offers convenient accommodations for visitors to the area.
What dining options are close to US Storage Centers?
Nearby restaurants include Birrieria Tamazula, The Boardwalk, Sundance Lounge, Jack in the Box, Central Texas Barbecue, and Airport Deli and Sushi, offering a variety of food choices before or after your visit.
Are there any nearby transportation options or services to help me move my items to US Storage Centers?
Yes, nearby services include U-Haul Neighborhood Dealer and Thp International Solutions & Associates, which offer truck rentals and moving services that can assist with transporting your belongings.