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Self-Storage Facility
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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the business hours for US Storage Centers in Houston - South Loop?
US Storage Centers is open Monday through Saturday from 9:30 AM to 6:00 PM, and closed on Sundays. However, gate access is available daily from 6:00 AM to 9:00 PM.
Can I move in at any time during the day?
Yes, if a storage space that fits your needs is available, you can move in anytime during office hours, which are 9:30 AM to 6:00 PM Monday through Saturday.
Are there any items that are prohibited from being stored at US Storage Centers?
Yes, prohibited items include liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact the facility for questions about specific items.
What documentation do I need to rent a storage unit?
You must provide a government-issued photo ID such as a driver's license, state ID, or passport. Military customers may need to provide additional information.
What payment methods are accepted at US Storage Centers?
Payments can be made by cash, checks, VISA, Mastercard, cashier's checks, and money orders. Automatic payments are also available.
Do I need to sign a long-term lease for a storage unit?
No, leases are month-to-month with no long-term obligations.
Are moving supplies and locks available for purchase at the facility?
Yes, US Storage Centers sells boxes, moving supplies, and locks for your convenience. Customers may also bring their own compatible lock.
Is it possible to view the storage facility before renting?
Yes, you can stop by during office hours for a complimentary tour of the facility without needing to rent a storage space.
How does the nearby Gulfgate Pedestrian Bridge help when visiting US Storage Centers?
The Gulfgate Pedestrian Bridge provides convenient access for pedestrians coming to US Storage Centers, making it easier to reach the facility safely from surrounding areas.
What nearby places can I visit before or after using US Storage Centers?
Nearby places include Chuck E. Cheese for family fun, Olive Garden for dining, and Skeeter's for Mexican cuisine, offering options to enjoy before or after your visit to the storage facility.
Are there essential services near US Storage Centers in case I need assistance?
Yes, there are several nearby health and medical providers like Partners in Primary Care, CenterWell Senior Primary Care, and The Joint Chiropractic for your convenience.