Business Details
About
Mattress StoreBedding StoreBedroom Furniture Store
A mattress like no other and a shopping experience to match. Our sleep experts are waiting to help you find the perfect sleep system, designed to fit your specific sleep needs. Our extensive collections of Tempur-Pedic mattresses, adjustable bases, pillows and accessories are all available for you to explore and compare in comfort. Come see us and experience the Tempur-Pedic Flagship difference.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Tempur-Pedic Flagship Store
796 Town and Country Blvd., Houston, TX
77024, United States
Hours
Reviews
4.8
247 reviews
5 stars
236
4 stars1
3 stars0
2 stars2
1 star
8
What are people saying?
AI-generated from recent customer reviews
Sales Staff
Customers consistently praised the sales staff, particularly Sherman and Traay, for their knowledge, patience, and non-pushy approach.
Customer Experience
Many reviews highlighted a pleasant and stress-free shopping experience, with staff taking the time to understand customer needs and preferences.
Product Knowledge
The sales team demonstrated exceptional product knowledge, effectively explaining features and benefits of various mattresses.
Store Environment
The store was noted for being clean, organized, and inviting, contributing to a positive shopping atmosphere.
- LBLarry Barr-Meyer5 days ago5.0Chris Rylander, manager of the Town and Country location, was a phenomenal salesman who dedicated himself to helping us choose the proper mattress and adjustable frame for our needs, in addition to the accessories of the mattress cover and our first set of bedding. Not only was he patient and understanding, he was very knowledgeable of the products so therefore able to make comparisons which was useful in guiding us to our final decision. He explained the financing options and process, so we were able to partake in that flexibility and 0% for up to 48 months. Lastly, he mentioned the sales tax exemption piece, and we were successful in having our physician help us as we each have eligible medical needs. Chris is a true asset to Tempurpedic and we hope that the company will continue to recognize this as well.
- MMMIDec 21, 20255.0Chris at the Tempur-Pedic Flagship store was outstanding! From the moment we walked in, he took the time to clearly explain the pros and cons of the different mattresses without ever being pushy or salesy. He was incredibly knowledgeable, patient, and genuinely focused on helping us find the best option for our needs. Chris made the whole process easy and comfortable, and we left confident that we’d made the optimal choice. If you’re looking for expert guidance and a low-pressure experience, I highly recommend working with Chris.
- KLKathleen LushDec 19, 20255.0Sherman was very patient and kind he took his time. He works through all of our questions and the issues that we thought we had but just didn’t know what we were talking about and made this experience very pleasant. We absolutely support him and recommend him with a high five.
- THTim HadleyDec 12, 20255.0Walked in while being on the fence about making a purchase. Being avoidant of pressure tactics and pushy salesman, I braced myself. To my surprise I was greeted by Chris, who had a calm presence and was very informative on every mattress type. He took a lot of information from my wife and I and came up with the perfect mattress solution without any urge to make the purchase. In reality we ended up buying from him due to the confidence in the product and the pleasurable overall experience. Excited to get our mattress in soon. Highly recommend.
- NOngozi offorkaDec 10, 20255.0Dear Tempur-Pedic Team, I would like to share my sincere appreciation for the outstanding service I received from your representative, Chris, during my recent mattress purchase. From the beginning, Chris demonstrated a level of professionalism, patience, and genuine care that truly stood out. He took his time to walk us through the different mattress options, explaining every feature, comfort level, pricing detail, and warranty information in a very clear and simple way. His product knowledge was exceptional, and he made sure we understood everything without feeling rushed or pressured. What impressed me the most was Chris’s kindness and patience. He listened carefully to our needs, guided us with honesty, and helped us make a decision that feels perfect for our family. He made the entire process smooth, stress-free, and enjoyable. Because of Chris’s excellent communication, warm attitude, and dedication, we feel extremely satisfied with our purchase. He represents the Tempur-Pedic brand incredibly well, and we would wholeheartedly recommend him to others. Thank you for having such a remarkable team member.
Frequently Asked Questions About Tempur-Pedic Flagship Store
Can I use my current frame with my Tempur-Pedic Mattress?
Yes. We design our mattresses to fit most standard size bed furniture and frames.
Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.
If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.
How does my new mattress arrive?
With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.
The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.
What is the difference between Medium & Medium Hybrid in feel?
Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.
Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.
Do you offer mattresses for RVs, boats, planes or other non-traditional locations?
Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.
Call 888-811-5053 to speak with a Sleep Expert.
Do you have replacement covers for mattresses?
Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.
Can I use my current bed frame with a Tempur-Pedic Mattress?
Yes, Tempur-Pedic mattresses are designed to fit most standard size bed furniture and frames. Ensure your frame is flat and solid for warranty purposes.
How will my new Tempur-Pedic mattress be delivered?
Most Tempur-Pedic mattresses arrive with free White Glove delivery, including setup and removal of plastic coverings. The TEMPUR-Cloud ships compressed via UPS without White Glove service.
What is the difference between Medium and Medium Hybrid mattress feel?
Medium Hybrid mattresses include a coil system combined with TEMPUR® material for added bounce and slightly softer feel than Medium, fully foam mattresses.
Does Tempur-Pedic offer mattresses for RVs or boats?
Yes, custom-sized mattresses for non-traditional locations can be ordered through an authorized customizing partner. Provide exact dimensions when ordering.
Can I get replacement covers for my Tempur-Pedic mattress?
Replacement covers are available for mattresses with removable covers and can be ordered online or in-store with assistance from Sleep Guides for older models.
What are the store hours for the Tempur-Pedic Flagship Store in Houston?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM and Sunday from 12:00 PM to 6:00 PM.
What payment methods are accepted at the Tempur-Pedic Flagship Store?
The store accepts American Express, Apple Pay, Cash, Check, Diners Club, Discover, Financing options, Mastercard, and Visa.
Where is the Tempur-Pedic Flagship Store located in Houston?
The store is located at 796 Town and Country Blvd., Suite 118, Houston, TX 77024.
What nearby places can I visit before or after shopping at the Tempur-Pedic Flagship Store?
Nearby options include dining at Mr. Beast Burger, enjoying a spa treatment at Anthony Vince Nail Spa, or shopping at Hemline women's clothing store.
Are there convenient transportation or accommodation options near the store?
Yes, Noble Concierge Services offers transportation and holiday rentals close by, and The Lofts at CityCentre provides nearby accommodation options.
Can visiting other retail stores nearby complement my visit to the Tempur-Pedic Flagship Store?
Absolutely, nearby stores like Sephora and Altar'd State offer beauty and fashion products, making it convenient to combine your shopping trips.