Business Details
About
Mattress StoreBedding StoreBedroom Furniture Store
A mattress like no other and a shopping experience to match. Our sleep experts are waiting to help you find the perfect sleep system, designed to fit your specific sleep needs. Our extensive collections of Tempur-Pedic mattresses, adjustable bases, pillows and accessories are all available for you to explore and compare in comfort. Come see us and experience the Tempur-Pedic Flagship difference.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Tempur-Pedic Flagship Store
796 Town and Country Blvd., Houston, TX
77024, United States
Hours
Reviews
4.8
226 reviews
5 stars
215
4 stars1
3 stars0
2 stars2
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Sherman and Traay, received high praise for their knowledge, patience, and attentiveness, creating a welcoming and pressure-free shopping experience.
Product Knowledge
Customers appreciated the staff's expertise in explaining mattress options and features, helping them make informed decisions.
Store Environment
The store was noted for being clean, organized, and inviting, contributing to a pleasant shopping atmosphere.
Overall Experience
Many reviews highlighted an outstanding overall shopping experience, with customers expressing satisfaction and a willingness to recommend the store to others.
- CLChris LexingtonNov 15, 20255.0Sherman was excellent and very receptive to our questions. Despite knowing that we were only there to try and not buy, he still was patient and walked us through all the options. If you are looking for someone to find a bed tailored to your needs, I would highly recommend coming to the store and asking for him.
- JCJAM CardenasNov 15, 20255.0John helped us out perfectly, he got us the bed we needed! If I recommend anyone it would be him! He’s the best
- LMLyman MaddoxNov 11, 20255.0The sales team at the Tempur-Pedic store in City Centre were extremely helpful. The salesperson did an excellent job of asking questions, listening, guiding us to try out beds, giving useful and understandable information, keeping track of details, and handing the final sale. I would recommend this store to anyone considering buying a Tempur-Pedic bed.
- TTT-lou06Nov 1, 20255.0Sherman explained every bed in detail and showed me what each bed felt like. Told him that we were freshly looking for a bed and he let us know what to look for found exactly what we were looking for, for us and gave a quote all around great experience and highly recommend coming in and asking for Sherman!
- AHAli HassanpourOct 28, 20255.0Sherman Smith was fantastic. He welcomed us right away, walked us through every option with patience, and answered all our questions without any pressure. Super knowledgeable, attentive, and genuinely focused on helping us find the right fit. Highly recommend stopping by the Tempur-Pedic Flagship Store in Houston and asking for Sherman!
Frequently Asked Questions About Tempur-Pedic Flagship Store
Can I use my current frame with my Tempur-Pedic Mattress?
Yes. We design our mattresses to fit most standard size bed furniture and frames.
Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.
If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.
How does my new mattress arrive?
With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.
The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.
What is the difference between Medium & Medium Hybrid in feel?
Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.
Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.
Do you offer mattresses for RVs, boats, planes or other non-traditional locations?
Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.
Call 888-811-5053 to speak with a Sleep Expert.
Do you have replacement covers for mattresses?
Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.
Can I use my current bed frame with a Tempur-Pedic Mattress?
Yes, Tempur-Pedic mattresses are designed to fit most standard size bed furniture and frames. Ensure your frame is flat and solid for warranty purposes.
How will my new Tempur-Pedic mattress be delivered?
Most Tempur-Pedic mattresses arrive with free White Glove delivery, including setup and removal of plastic coverings. The TEMPUR-Cloud ships compressed via UPS without White Glove service.
What is the difference between Medium and Medium Hybrid mattress feel?
Medium Hybrid mattresses include a coil system combined with TEMPUR® material for added bounce and slightly softer feel than Medium, fully foam mattresses.
Does Tempur-Pedic offer mattresses for RVs or boats?
Yes, custom-sized mattresses for non-traditional locations can be ordered through an authorized customizing partner. Provide exact dimensions when ordering.
Can I get replacement covers for my Tempur-Pedic mattress?
Replacement covers are available for mattresses with removable covers and can be ordered online or in-store with assistance from Sleep Guides for older models.
What are the store hours for the Tempur-Pedic Flagship Store in Houston?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM and Sunday from 12:00 PM to 6:00 PM.
What payment methods are accepted at the Tempur-Pedic Flagship Store?
The store accepts American Express, Apple Pay, Cash, Check, Diners Club, Discover, Financing options, Mastercard, and Visa.
Where is the Tempur-Pedic Flagship Store located in Houston?
The store is located at 796 Town and Country Blvd., Suite 118, Houston, TX 77024.
What nearby places can I visit before or after shopping at the Tempur-Pedic Flagship Store?
Nearby options include dining at Mr. Beast Burger, enjoying a spa treatment at Anthony Vince Nail Spa, or shopping at Hemline women's clothing store.
Are there convenient transportation or accommodation options near the store?
Yes, Noble Concierge Services offers transportation and holiday rentals close by, and The Lofts at CityCentre provides nearby accommodation options.
Can visiting other retail stores nearby complement my visit to the Tempur-Pedic Flagship Store?
Absolutely, nearby stores like Sephora and Altar'd State offer beauty and fashion products, making it convenient to combine your shopping trips.