Business Details
About
Furniture StoreHome FurnitureMattress StoreInterior DesignerChildren's Furniture StoreBaby FurnitureOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreChairsStar Furniture
Star Furniture has been helping Texas families furnish their homes with the best quality, selection, and price every day. Offering top name brands like Bernhardt, Hooker, and Natuzzi as well as our exclusive private label options - you’ll truly find something to suit every style and taste at values just right for you!
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Star Furniture - W. Houston/Katy
16666 Barker Springs Rd, Houston, TX
77084, United States
Hours
Reviews
4.6
3,008 reviews
5 stars
2,459
4 stars
219
3 stars
72
2 stars
50
1 star
208
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the excellent and knowledgeable customer service provided by various sales associates, highlighting their professionalism and helpfulness.
Product Quality
There were mixed reviews regarding product quality, with some customers expressing disappointment over defective items and poor quality furniture, while others appreciated the selection and quality of products.
Store Experience
Customers enjoyed the spacious store layout and extensive selection of furniture, often noting a pleasant shopping experience.
Delivery Issues
Several reviews mentioned problems with delivery, including receiving incorrect or damaged items, leading to frustration among customers.
- LRLaVerne Remmert2 days ago5.0Michelle was an exceptional sales representative, polite, friendly and knowledgeable. We will definitely work with her in the future if needed.
- FRFrouzan Ali (Rosa)5 days ago1.0So my review is after almost 3 years from buying their furniture, not sure why I got 5 years protection plan because nothing is covered apparently, had a claim for my dining table due to some color change and scratches but claim got rejected. So my advise do not take the protection plan it’s a scaaam ! also the furniture price is too high for the quality , please look at my counter chair now ! I would never go back there. Thanks for the lesson.
- MVMavnoor VaradarajanDec 22, 20255.0The customer service was excellent . The sales person Victoria and her boss Hasim were very good to work with. It was our pleasure doing business with them. They made us feel that we could go back to them again for our future needs.
- MGmadelaine gonzalezDec 20, 20255.0I had a great experience at Start Furniture thanks to Najwa. She was extremely professional, friendly, and knowledgeable about the furniture. She took the time to understand what I was looking for and helped me choose the perfect pieces without any pressure. Her customer service was outstanding from start to finish, and she made the entire process smooth and enjoyable. I highly recommend asking for Naja if you’re shopping at Start Furniture!
- MPMarzena PDec 12, 20255.0Thanks to Ms. Heba, Sales Consultant and to gentleman's help at warehouse for great loading at Star Furniture in West Houston TX. Heba met me with exceptional patience and guidance in selecting the perfect Peacock wall painting. I been looking for couple years now to find WALL Art with jewel colors and specifically Peacock to complement my formal dining and express my style and love for birds, here Peacock Painting. Now my formal dining room, with its soaring 15-foot barrel ceilings, is a showpiece of luxury. The 4’ x 6’ artwork glows with jewel tones of emerald, teal, and royal blue, accented with touches of gold and silver, creating a sense of natural wonder. Paired with indigo blue velvet chairs, the room exudes the timeless elegance of a grand estate. Thank you again Ms. HEBA🤩at Star Furniture
Frequently Asked Questions About Star Furniture - W. Houston/Katy
What are the regular operating hours for Star Furniture - W. Houston/Katy?
Star Furniture is open Monday through Thursday from 10 AM to 7 PM, Friday and Saturday from 10 AM to 8 PM, and Sunday from 12 PM to 7 PM.
Which days is the pickup service available at Star Furniture?
In-store pickup is available Wednesday through Saturday from 10 AM to 6 PM. The store is closed for pickup on Monday, Tuesday, and Sunday.
Does Star Furniture offer delivery services?
Yes, Star Furniture offers delivery services in addition to in-store pickup options.
Where is Star Furniture - W. Houston/Katy located?
Star Furniture is located at 16666 Barker Springs Rd, Houston, TX 77084, United States.
What brands of furniture can I find at Star Furniture?
Star Furniture carries top name brands including Bernhardt, Kincaid, Tempurpedic, Simmons, Serta, Natuzzi, Hooker, Aireloom, Vanguard, Sherrill, and Lexington.
What types of furniture and services does Star Furniture provide?
Star Furniture offers a wide variety of furniture including home, office, children’s, baby, outdoor, bedroom furniture, mattresses, and interior design services.
What payment methods are accepted at Star Furniture?
Star Furniture accepts American Express, Cash, Check, Discover, Financing options, MasterCard, and Visa.
How can I contact Star Furniture for customer care?
You can reach Star Furniture's customer care by email at customercare@starfurniture.com or by phone at +1 281-492-5494.
What nearby furniture stores are located around Star Furniture for additional shopping options?
Nearby furniture stores include Happy Homes Industries, Live Edge Slabs of Houston, and another Star Furniture location, offering you more choices for home furnishings within close proximity.
Are there any nearby places where I can grab food before or after shopping at Star Furniture?
Yes, Eat Prime Foods, a grocery store and vegetarian restaurant, is nearby where you can enjoy a meal before or after visiting Star Furniture.
How can nearby services like Mercury AC And Heating and Mercury Control assist me when shopping at Star Furniture?
Nearby home service providers such as Mercury AC And Heating and Mercury Control can help with HVAC or home improvement needs you might have alongside furnishing your home at Star Furniture.