Business Details
About
LaundromatDry Cleaner
Speed Queen Laundry locations are more than just any laundromat. This Houston washateria on Chimney Rock Rd is a welcoming spot for the community and was constructed with families in mind.
Details
- Onsite servicesAvailable
Location
Speed Queen Laundry Chimney Rock Rd
11334 Chimney Rock Rd, Houston, TX
77035, United States
Hours
Reviews
4.7
289 reviews
5 stars
254
4 stars
12
3 stars
5
2 stars3
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Trina, Raven, and Sharita.
Cleanliness
The laundromat is frequently described as very clean and well-maintained, contributing to a pleasant customer experience.
Mixed Experiences
While many reviews highlight excellent service, some customers reported rude behavior from certain employees and issues with service quality.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices and issues with the payment system, indicating a need for improvement.
Positive Atmosphere
Customers appreciated the overall atmosphere of the laundromat, noting it as relaxing and enjoyable for doing laundry.
- BDbianca duranNov 7, 20255.0Always clean. Great place to get your clothes done. And kid friendly. There's a gym and a domino's next door to get something to eat while doing your laundry.
- CMCynthia MartinezNov 6, 20255.0This is me and my mom’s second time coming and we absolutely love it. It’s always so clean and just easy especially since Raven and diamond helped us out the first time to have a super convenient experience. Thank you!
- FJFlowerQueen JohnsonNov 5, 20255.0Chimney Rock’s Speed Queen Laundry speaks for itself ❤️🌹🌎! There are brand new appliances and Ms. Diamond 💎 who makes you smile and happy with your fresh laundry 🧺. You love the safe neighborhood, the best new facility and Welcoming Ms. Diamond. Everything is digital and elegant. Enjoy your new Speed Queen Facility Chimney Rock! I recommend to busy families to drop your laundry off and pick them up at your convenience! You will be approximately and trust the service over there…
- JVJoshua VillalobosOct 23, 20255.0Shoutout to Diamond at Speed Queen on Chimney Rock! She’s always polite, treats everyone with respect, and makes sure the place runs smooth. Real good customer service every time I pull up.
- JAJoanna AlegreOct 11, 20252.0Store says the business is open till 10:30 PM yet the employee asked me at 9:40 PM if I was there with my family to fold, also reminded me about closing time like he was being inconvenienced for us being there. I like the other lady that was there other days. This guy that has been working for the past Saturday is rude. Not once the other female employee made me feel like my presence was not welcomed here.
Frequently Asked Questions About Speed Queen Laundry Chimney Rock Rd
How much does it cost to wash/dry?
Our industry leading machines come in different sizes to accommodate the quantity of laundry you plan to wash and dry, and pricing will vary depending on your personal requirements. Customer service representatives are on hand to answer any questions.
What is your one dry guarantee?
"Our state of the art machines are so effective that we guarantee all your laundry will be dried in just ONE DRYER CYCLE with the proper options selected. Pick the right size dryer to accommodate your laundry and if after ONE CYCLE your laundry isn’t dry, simply contact our customer service representative and they will start the same dryer at no extra cost to you*.
*Machines should not be overfilled. Some bulky items excluded from guarantee due to variations in size/material. See store for full details."
What are your hours?
Our store hours vary by location. For your store’s hours, please visit its location page.
How much does your wash, dry, fold drop-off service cost?
"Our wash, dry, fold service is based upon weight, with large items such as comforters, blankets, pillows and sleeping bags based on size.
Pricing may vary by store. Visit our location page for more details."
What are the operating hours for Speed Queen Laundry Chimney Rock Rd?
Speed Queen Laundry Chimney Rock Rd is open daily from 6 AM to midnight. Note that holiday hours may vary, so check the location page for specific dates.
How much does it cost to wash and dry my laundry at Speed Queen Laundry?
Pricing varies depending on the size of the machines and the quantity of laundry. Customer service representatives are available to help with any pricing questions.
What is the One Dry Guarantee at Speed Queen Laundry?
If your laundry isn't dry after one dryer cycle with the appropriate settings and machine size, Speed Queen Laundry will provide an additional cycle at no extra cost. Some bulky items are excluded from this guarantee.
Does Speed Queen Laundry offer a wash, dry, and fold drop-off service?
Yes, Speed Queen Laundry offers a wash, dry, and fold service priced based on weight, with large items like comforters priced by size. Pricing may vary by store location.
What payment options are available at Speed Queen Laundry Chimney Rock Rd?
Customers can pay using credit cards such as American Express, Discover, Mastercard, Visa, as well as cash, Apple Pay, Android Pay, Samsung Pay, and contactless payments.
Can I purchase laundry products at Speed Queen Laundry Chimney Rock Rd?
Yes, the laundromat sells various laundry products including detergent, softener, dryer sheets, bleach, and laundry bags.
Is Speed Queen Laundry near any public transit or places worth visiting?
Yes, Speed Queen Laundry Chimney Rock Rd is near several local businesses such as Domino's Pizza and Vivian K Nails, allowing customers to grab a bite or get a beauty treatment before or after laundry.
Are there fitness options nearby Speed Queen Laundry Chimney Rock Rd?
Amped Fitness gym is located nearby, so customers can combine laundry trips with a workout session.
What other laundromats are close to Speed Queen Laundry Chimney Rock Rd?
Happy Washateria is another laundry service nearby, providing additional options for customers in the area.
How can I contact Speed Queen Laundry Chimney Rock Rd for inquiries?
You can reach them by phone at +1 346-471-7333 or email at ChimneyRock@speedqueenlaundry.com.