RH Houston | The Gallery at Highland Village

3.6
163 reviews

About

Furniture StoreInterior DesignerRestoration Hardware
Commanding three levels and 30,000 interior and exterior square feet, this innovative retail concept features artistic installations of home furnishings in a gallery setting. RH Houston also includes an interactive design atelier, offering professional design services in a studio environment to help reimagine your space, and a rooftop garden and conservatory.

Location

RH Houston | The Gallery at Highland Village
4030 Westheimer Road, Houston, TX
77027, United States

Hours

Reviews

3.6
163 reviews
5 stars
81
4 stars
24
3 stars
7
2 stars
9
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful staff, others reported unprofessional behavior and lack of assistance.

Product Quality

Many customers expressed disappointment with the quality of furniture, citing issues like wear and defects shortly after purchase.

Shopping Experience

The store is described as a beautiful showroom, but many customers were frustrated by the inability to purchase items directly and the long delivery times.

Pricing

Customers noted that the furniture is expensive, with some feeling that the quality does not justify the high prices.

Design and Selection

The store is appreciated for its elegant design and unique furniture pieces, although some customers wished for a wider selection.
  • JB
    John Bretschneider
    4 days ago
    1.0
    We’ve bought several items from both RH Houston and RH Baby & Child over the years (sofa, two swivel chairs, multiple curtain rods, crib, bed, desk, shelf, small table, ottoman, and two gliders). While we’ve had a wonderful experience at RH Baby & Child, RH Houston has left a lot to be desired. We purchased a couch and two swivel chairs about a year ago. The couch is not nearly as comfy as the store model and the fabric seems cheap. The worst part is the couch has cheap plastic cylinders on the legs. We realized this after discovering several scratch marks on the hard wood floor under the couch, presumably from the cleaners moving it. Cheap plastic does not belong on the bottom of furniture going on hard wood floors. Also, the couch isn’t aging well. See for yourself in the pics.
  • RH
    ryan haun
    Dec 30, 2025
    5.0
    Jaime did an amazing job on delivery. Incredibly careful and safe throughout. On time, fast and handled a hard delivery really well.
  • MP
    MARCO PATTI
    Nov 2, 2025
    5.0
    Great service, very interesting furniture
  • TD
    Tash D.
    Jan 5, 2019
    5.0
    Love this place . I would so move in

Frequently Asked Questions About RH Houston | The Gallery at Highland Village

What are the opening hours of RH Houston | The Gallery at Highland Village?

RH Houston is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 12:00 PM to 6:00 PM on Sundays.

Is RH Houston | The Gallery at Highland Village open to walk-in customers?

No, RH Houston operates by appointment only, so visits must be scheduled in advance.