Commanding three levels and 30,000 interior and exterior square feet, this innovative retail concept features artistic installations of home furnishings in a gallery setting. RH Houston also includes an interactive design atelier, offering professional design services in a studio environment to help reimagine your space, and a rooftop garden and conservatory.
Feedback on customer service is mixed; while some customers praised helpful staff, others reported unprofessional behavior and lack of assistance.
Product Quality
Many customers expressed disappointment with the quality of furniture, citing issues like defects and wear over time, especially given the high prices.
Shopping Experience
The store is described as a beautiful showroom, but many customers were frustrated by the inability to purchase items directly and the long delivery times.
Design and Aesthetics
Customers appreciated the store's design and the quality of furniture, often describing it as elegant and inspiring.
Pricing Concerns
Numerous reviews highlighted the high prices of products, with some customers feeling that the quality did not justify the cost.
MP
MARCO PATTI
Nov 2, 2025
5.0
Great service, very interesting furniture
MF
Mark Fisher
Aug 4, 2023
4.0
Nice if you have a new empty house and don’t care about money 💰
AM
Amy Morgan
Jan 18, 2018
5.0
Great customer service and fantastic help with outdoor furniture (Ken) and RH child (Rocio). I also ordered online and my mirror came broken. The store did everything possible to have it replaced as quickly as possible.
Frequently Asked Questions About RH Houston | The Gallery at Highland Village
What are the opening hours of RH Houston | The Gallery at Highland Village?
RH Houston is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 12:00 PM to 6:00 PM on Sundays.
Is RH Houston | The Gallery at Highland Village open to walk-in customers?
No, RH Houston operates by appointment only, so visits must be scheduled in advance.
Where is RH Houston | The Gallery at Highland Village located?
It is located at 4030 Westheimer Road, Houston, TX 77027, USA.
What products and services does RH Houston offer?
RH Houston offers luxury baby and children's furniture, lighting, bedding, drapery, décor, and professional interior design services through its interactive design atelier.
Does RH Houston have any unique features or amenities?
Yes, it spans three levels with 30,000 square feet, featuring artistic home furnishings installations, a design atelier for professional design services, and a rooftop garden and conservatory.
What is the best way to contact RH Houston for appointments or inquiries?
You can contact RH Houston via email at houston@rh.com or by phone at +1 713-328-3100.
What nearby home goods stores can customers visit along with RH Houston?
Nearby, customers can visit Restoration Hardware, Crate and Barrel, and Williams-Sonoma to explore additional home furnishings and décor options.
Are there any nearby shops where customers might find gifts or office supplies?
Yes, Paper Source is nearby, offering office equipment, arts and crafts supplies, and flowers and gifts.
What clothing stores are located near RH Houston for a combined shopping experience?
Customers can visit nearby stores like Madewell, Brandy Melville, Soma Intimates, Chico’s, White House Black Market, and Anthropologie for women's clothing and fashion accessories.
Can customers enjoy dining options after visiting RH Houston?
Yes, customers can enjoy treats at Sprinkles, a nearby bakery and cupcake shop, or dine at Smith & Wollensky, a nearby steakhouse.