Commanding three levels and 30,000 interior and exterior square feet, this innovative retail concept features artistic installations of home furnishings in a gallery setting. RH Houston also includes an interactive design atelier, offering professional design services in a studio environment to help reimagine your space, and a rooftop garden and conservatory.
Feedback on customer service is mixed; while some customers praised helpful staff, others reported unprofessional behavior and lack of assistance.
Product Quality
Many customers expressed disappointment with the quality of furniture, citing issues like wear and defects shortly after purchase.
Shopping Experience
The store is described as a beautiful showroom, but many customers were frustrated by the inability to purchase items directly and the long delivery times.
Pricing
Customers noted that the furniture is expensive, with some feeling that the quality does not justify the high prices.
Design and Selection
The store is appreciated for its elegant design and unique furniture pieces, although some customers wished for a wider selection.
JB
John Bretschneider
4 days ago
1.0
We’ve bought several items from both RH Houston and RH Baby & Child over the years (sofa, two swivel chairs, multiple curtain rods, crib, bed, desk, shelf, small table, ottoman, and two gliders). While we’ve had a wonderful experience at RH Baby & Child, RH Houston has left a lot to be desired. We purchased a couch and two swivel chairs about a year ago. The couch is not nearly as comfy as the store model and the fabric seems cheap. The worst part is the couch has cheap plastic cylinders on the legs. We realized this after discovering several scratch marks on the hard wood floor under the couch, presumably from the cleaners moving it. Cheap plastic does not belong on the bottom of furniture going on hard wood floors. Also, the couch isn’t aging well. See for yourself in the pics.
RH
ryan haun
Dec 30, 2025
5.0
Jaime did an amazing job on delivery. Incredibly careful and safe throughout. On time, fast and handled a hard delivery really well.
Frequently Asked Questions About RH Houston | The Gallery at Highland Village
What are the opening hours of RH Houston | The Gallery at Highland Village?
RH Houston is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 12:00 PM to 6:00 PM on Sundays.
Is RH Houston | The Gallery at Highland Village open to walk-in customers?
No, RH Houston operates by appointment only, so visits must be scheduled in advance.
Where is RH Houston | The Gallery at Highland Village located?
It is located at 4030 Westheimer Road, Houston, TX 77027, USA.
What products and services does RH Houston offer?
RH Houston offers luxury baby and children's furniture, lighting, bedding, drapery, décor, and professional interior design services through its interactive design atelier.
Does RH Houston have any unique features or amenities?
Yes, it spans three levels with 30,000 square feet, featuring artistic home furnishings installations, a design atelier for professional design services, and a rooftop garden and conservatory.
What is the best way to contact RH Houston for appointments or inquiries?
You can contact RH Houston via email at houston@rh.com or by phone at +1 713-328-3100.
What nearby home goods stores can customers visit along with RH Houston?
Nearby, customers can visit Restoration Hardware, Crate and Barrel, and Williams-Sonoma to explore additional home furnishings and décor options.
Are there any nearby shops where customers might find gifts or office supplies?
Yes, Paper Source is nearby, offering office equipment, arts and crafts supplies, and flowers and gifts.
What clothing stores are located near RH Houston for a combined shopping experience?
Customers can visit nearby stores like Madewell, Brandy Melville, Soma Intimates, Chico’s, White House Black Market, and Anthropologie for women's clothing and fashion accessories.
Can customers enjoy dining options after visiting RH Houston?
Yes, customers can enjoy treats at Sprinkles, a nearby bakery and cupcake shop, or dine at Smith & Wollensky, a nearby steakhouse.