Business Details
About
Hot Tub StorePool Cleaning ServiceSwimming Pool Repair ServiceSwimming Pool Resurfacing
Olympia Pools & Spas is your ultimate destination for backyard living and improvement. We offer pool cleaning, pool renovations, hot tub service and repair solutions, and hot tub sales.
Location
Hours
Reviews
4.9
217 reviews
5 stars
208
4 stars2
3 stars0
2 stars1
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, friendly, and responsive, particularly highlighting individuals like Randy and James.
Technical Expertise
Technicians demonstrated strong technical skills and thoroughness in diagnosing and repairing pool equipment, with several customers noting their satisfaction with the quality of work.
Communication
Customers appreciated clear communication regarding services, repairs, and maintenance, with many mentioning how well staff kept them informed throughout the process.
Mixed Experiences
While many reviews were positive, a few customers reported negative experiences, particularly regarding perceived dishonesty and lack of thoroughness in service.
Overall Satisfaction
The majority of reviews reflected high satisfaction with the services provided, with many customers expressing a willingness to recommend the company.
- SFSheryl FeldmanNov 11, 20255.0Great company! Great service!
- WHWill HopkinsNov 7, 20255.0Our waterfall stopped working. We called Olympia pools. They came out and fixed it and I’m one happy customer. James took such great care of us! Very friendly and professional.
- CDChris DvorachekNov 3, 20255.0Their service was very professional from quoting, scheduling, and completing the work!
- NKNick KowbaOct 21, 20255.0James did an excellent job identifying our issue and addressing it quickly. He was very knowledgeable and helpful with all questions and our experience with him couldn’t have been better
- CCConstantine CaracostisSep 15, 20251.0My pool constructor recommended this company for maintenance and repair work to my pool. I read their reviews and they were good and decided to call them. My own experience was rather the opposite of many reviewers. I expected a professional performance but I experienced a rather careless approach. I should have suspected it when they asked me for my credit card before their visit. I expected a thorough evaluation of my equipment, the pool heater ($160) and the rest of the equipment (an extra $80). I was told that the heater needed a part which should be ordered and replaced at a later time. However, the heaters operation could not be checked because the turn on/off switch was stuck and needed replacement. By the way, the heater was installed with the pool 5 years earlier but was never used at all! The rest of the equipment "appeared" to work fine, but no particular check was performed. In addition, the technician did not seem to be knowledgeable with some features of my pool system, i.e., the solar recirculation system and the Zodiac Duo Clear System, which he did not evaluate. After the technician left, I tried to turn on the heater myself and to my surprise it was turned on, i.e. the switch was not defective. After a few days I received a response from the company that the part was available and that I could be charged an extra $160 plus the cost of the part to replace it. I complained to the office about this practice but I was dismissed. And then I became suspicious that maybe the stuck switch was a pretext for the second visit and the extra charge. I ordered the part from Amazon at half the cost of this business and decided that I do not wish to do any more business with this establishment. I do not recommend this company for your pool service because I do not trust their honesty and thoroughness in their work. September 2025
Frequently Asked Questions About Olympia Pools and Spas
What services does Olympia Pools and Spas offer?
Olympia Pools and Spas offers pool cleaning, pool renovations, hot tub service and repair, and hot tub sales.
What are the operating hours of Olympia Pools and Spas?
The business is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 10:00 AM to 4:00 PM, and closed on Sundays.
Where is Olympia Pools and Spas located?
Olympia Pools and Spas is located at 8400 Westglen Dr, Houston, TX 77063, USA.
How can I contact Olympia Pools and Spas?
You can contact them via phone at +1 713-782-6776 or email at randy@olympiapools.pro.
What payment options does Olympia Pools and Spas accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Olympia Pools and Spas have a website or social media presence?
Yes, their website is http://www.olympiapoolsandspas.net and they have a Facebook page at https://www.facebook.com/olympicpoolsandspas/.
Which nearby businesses might be useful for home improvement alongside Olympia Pools and Spas?
Nearby home improvement-related places include Refined Custom Builders, Houston Tile Works, and BMT Houston, which might complement your backyard living projects.
Are there nearby security or professional service providers around Olympia Pools and Spas?
Yes, Houston SEAL Security Services Patrol Division and Prime Hospitality are nearby for security and professional services needs.
What nearby educational or community resources are around Olympia Pools and Spas?
Kipp Sharp College Prep and the Foundation for Better Education are nearby, offering education and community services.
Are there any nearby recreational or spa-related businesses near Olympia Pools and Spas?
Yes, Nouveau Vie Lash Studio offers beauty and spa services, and Genesis Next Generation Sports Performance provides gym and sports recreation services nearby.